HP 3100 manual Remove the control panel faceplate

Page 144

HP warranty and support

3.Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then lift the latch.

To remove the black ink cartridge, lift the latch on the far left.

To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or magenta, lift the appropriate latch in the center area.

1 Ink cartridge latch for the black ink cartridge

2 Ink cartridge latches for the color ink cartridges

4.If you already received a replacement HP All-in-One, it might have come with empty ink cartridges. If this is the case, insert the empty ink cartridges into the device you are shipping back.

Note If you have not received a replacement HP All-in-One, the HP customer support call agent will instruct you whether to send your ink cartridges with your HP All-in-One.

5.Lower the ink cartridge latches and press until they snap into place.

6.Close the ink cartridge access door.

7.Unplug the power cord, and then disconnect it from the HP All-in-One.

Caution Do not return your power cord or control panel faceplate with the device. The replacement device will not be shipped with these items. Store them in a safe place until the replacement HP All-in-One arrives.

8.See Remove the control panel faceplate to complete preparation for shipment.

Remove the control panel faceplate

Complete the following steps once you have replaced the ink cartridges.

User Guide

141

Image 144

Contents HP Photosmart 3100 All-in-One series User Guide Safety information Contents Use the fax features HP All-in-One overview HP All-in-One at a glanceHP Photosmart 3100 All-in-One series parts Label DescriptionPaper-width guide for the main tray LidHP Photosmart 3100 All-in-One series control panel features Control panel overviewLabel Name and Description Color graphics display icons Color graphics display sleep mode Menu overviewPhoto Menu Icon PurposeProof Sheet Menu Copy MenuScan To menu Setup Menu Fax MenuSelect Function Menu Help MenuText and symbols Enter text using the visual keyboardEnter text using the keypad on the control panel To enter text using the visual keyboardTo enter text using the keypad on the control panel To add a spaceTo enter a space, pause, or symbol Use the HP Image Zone softwareTo open the HP Image Zone software on a Windows computer To open the HP Image Zone software on a MacOverview Setup Guide Find more informationSources of information User GuideHP Image Zone Help To access the HP Image Zone Help on a Windows computer Use the onscreen HelpUse the Help on a Windows computer Contents IndexSearch Display areaUse the Help on a Mac Help toolbarTo access the HP Image Zone Help on a Mac Navigation panesBack Help Center Search area Finish setting up your HP All-in OneSet your preferences Set your language and country/regionAdjust the volume Set the date and timeTo set the date and time from the control panel Connect using a USB cable Connection informationSupported connection types Connect using Bluetooth To check the USB port speed on your computer Windows XPTo check the USB port speed on your computer Mac OS To change the rear port speed to Full Speed HP All-in-OneTo install and print using the Microsoft stack Windows To install and print using the Widcomm stack WindowsWindows users To install and print using Bluetooth Mac Use printer sharing WindowsClick View devices in range Mac usersFax setup To enable printer sharingFrom the Services tab, click Printer Sharing Use printer sharing MacSet up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the right fax setup for your home or office Select your fax setup case Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems Service Modem, and voice mailCase a Separate fax line no voice calls received Back view of the HP All-in-OneTo set up your HP All-in-One with a separate fax line Case B Set up your HP All-in-One with DSLTo set up your HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line To set up your HP All-in-One with a distinctive ring serviceCase E Shared voice/fax line To set up your HP All-in-One with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up your HP All-in-One with voice mail To set up your HP All-in-One with a computer modem Case H Shared voice/fax line with computer modem Example of a parallel splitterBack view of the HP All-in-One Case I Shared voice/fax line with answering machine Finish setup Example of a parallel splitter Finish setup Example of a parallel splitter Back view of the HP All-in-One Change settings on the HP All-in-One to receive faxes Set the answer modeChange the answer ring pattern distinctive ringing Test your fax setup To change the answer ring pattern from the control panelSet the number of rings before answering To test your fax setup from the control panel Set the fax headerSet up speed dialing Create individual speed dial entriesCreate group speed dials Finish setup Load originals and load paper Load originalsLoad an original To load an original on the glassChoose papers for printing and copying Load an oversized originalTo remove the lid Recommended papers for printing and copying Papers to avoidHP does not recommend printing to the following papers HP does not recommend copying to the following papersTo select input trays without adjusting any other settings Select an input trayLoad paper Press Start Color or Start BlackLoad full-size paper To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayLoad postcards, Hagaki cards, or HP Panorama photo paper Load envelopes To load envelopesLoad other types of paper HP Premium Inkjet Transparency FilmHP Iron-On Transfers Avoid paper jams HP Matte Greeting Cards, HP Photo Greeting Cards, orHP Textured Greeting Cards HP Inkjet LabelsUse the photo and video features Insert a memory cardConnect a digital camera To insert a memory cardConnect a storage device View photos and videos using the HP All-in-One View photos and videosView photos using your computer CancelSelect photos and videos Select individual photos and videosSelect all photos and videos Select a range of photos and videosTo select all photos and videos To select a range of photos and videosSelect a single video frame Deselect photos and videosTo select a single video frame Edit photos Print photos and videos from the control panelUse the Easy Print Wizard Print selected photos and videos Print a cropped photoTo use the Easy Print Wizard Print photos using a proof sheet To print a cropped photoPrint a proof sheet All Last Custom Range Complete the proof sheetSet photo print options Save photos to your computerScan a proof sheet Share photos with friends and relatives Photos and videos Use the copy features Change the copy settingsMake a copy Number of copies Copy PreviewTo save the current settings as defaults for future jobs Preview your copy jobReduce/Enlarge Paper Size Paper Type Crop Tray Select Make a borderless copy of a photo To preview your copy from the control panelPress Start Black or Start Color Crop an original Stop copyingTo crop an image from the control panel Print from your computer Print from a software applicationTo print from a software application Windows Change the print settings To change the print settings for all future jobsTo change the print settings for the current job Windows usersTo change all other print settings Stop a print jobMac users To stop a print job from the HP All-in-OneTo stop a print job from the computer Mac users Use the scan features Scan an imageScan an original to a computer Share a scanned image with friends and relatives Print a scanned imageEdit a scanned image Edit a scanned photo or graphicEdit a scanned document Scan Use the fax features Send a faxSend a basic fax Press Start BlackSend a fax manually from a phone If you have another page to fax a. Press 1 to select YesIf you do not have another page to fax To send a fax manually from a phoneSend a fax using monitor dialing If you have another page to faxTo send a fax using monitor dialing from the control panel Receive a faxSet up backup fax reception Receive a fax manuallyTo set backup fax reception from the control panel Reprint received faxes from memoryPrint fax error reports Receive faxes successfully. This is the default settingPrint reports Print fax confirmation reportsTo cancel a number you are dialing Stop faxingTo stop faxing from the control panel Ink cartridges Symbol HP reorder number Order suppliesOrder accessories Accessory and HP model numberOrder other supplies DescriptionClean the HP All-in-One Clean the glassClean the lid backing Maintain your HP All-in-OneClean the exterior Check the estimated ink levelsTo check the ink levels from the Setup menu Print a self-test reportWork with ink cartridges Replace the ink cartridgesTo replace the ink cartridges Pull the ink cartridge toward you out of its slot Align the printer To align the printer from the control panelClean the print head Clean the ink cartridge contactsTo clean the print head from the control panel To clean the ink cartridge contactsSelf-maintenance sounds Troubleshooting information Additional troubleshooting topics in this User GuideOther sources of information Setup troubleshooting Hardware setup troubleshootingView the Readme file My HP All-in-One does not turn onUser Guide 111 Color graphics display shows the wrong language HP All-in-One does not print Software installation troubleshooting Fax Setup Wizard Windows or Fax Setup Utility Mac runs To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred Red X appears on the USB connect promptTo start the Fax Setup Wizard Windows To start the Fax Setup Utility MacUninstall and reinstall the software Registration screen does not appear WindowsTo uninstall from a Windows computer, method Fax setup troubleshooting Select ReinstallTo uninstall from a Mac computer Double-click the Applications HP All-in-One Software folderSolution Fax test failedFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failedUsing Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed Color graphics display always shows Phone Off HookUser Guide 125 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes 128 HP All-in-One cannot send faxes, but can receive faxes Fax tones are recorded on my answering machineOperational troubleshooting To extend your phone cordPaper troubleshooting Paper has jammed the optional two-sided printing accessoryPaper has jammed the HP All-in-One Device update Ink cartridge troubleshootingDevice update Windows Zone HelpDevice update Mac To use device update134 HP warranty and support WarrantyWarranty upgrades Warranty information HP product Duration of limited warrantyAccess your serial number and service ID Before you call HP customer supportCall in North America during warranty Call elsewhere in the worldGet support and other information from the Internet Support HP Quick Exchange Service Japan Prepare your HP All-in-One for shipmentReplace the ink cartridges in your HP All-in-One Remove the control panel faceplate 142 Pack your HP All-in-One 144 Paper specifications Technical informationSystem requirements Paper-tray capacitiesType Size Weight Paper sizesPrint specifications Print margin specificationsCopy specifications Fax specificationsMemory card specifications Scan specificationsPhysical specifications Power specificationsEnvironmental specifications Additional specificationsMaterial safety data sheets Paper usePlastics Recycling programRegulatory notices Regulatory model identification numberFCC statement VCCI-2 Declaration of conformity European Economic Area Geräuschemission156 Symbols/Numerics IndexFCC User Guide 159 Weee User Guide 161 162 Q5831-90157

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