HP Pro L7400 manual HP Instant Support, Printer Settings panel

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•Device Information: Displays information about the model and serial number. Also allows you to print the self-test diagnostic page of the device. This page contains information about the device and the supplies. For more information, see Understand the self-test diagnostic page.

•Print Quality Diagnostics: Allows you to diagnose issues affecting the print quality of the device. For more information, see Print the print quality diagnostic page.

•Clean: Guides you through cleaning the printheads. For more information, see Clean the printheads.

•Align: Guides you through aligning the printheads. For more information, see Align the printheads.

•Calibrate Linefeed: Allows you to perform linefeed calibration. For more information, see Calibrate the linefeed.

•HP Support: Gain access to the HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies.

Printer Settings panel

Trays Configuration: Set the default media type and size for the input tray.

HP Instant Support

HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quickly identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device:

•Easy access to troubleshooting tips: Provides tips that are customized for your device.

•Resolution of specific device errors: Provides immediate access to information that can help you resolve error messages specific to your device.

•Notification of print driver updates: Alerts you when there is an update for the printer driver. A message appears on the HP Instant Support homepage; click the link within the message to go directly to the download section of the HP Web site.

•Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage.

Security and privacy

When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement (welcome.hp.com/country/us/en/privacy.html).

NOTE: To view all the data that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for Netscape and Mozilla Firefox) from the View menu in your Web browser.

To gain access to HP Instant Support

Toolbox (Windows): Click the Information tab, and then click HP Instant Support.

Use device management tools

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Contents HP Officejet Pro L7400 All-in-One series Page HP Officejet Pro L7400 All-in- One series Hewlett-Packard Company notices Safety informationAccessibility Copyright informationContents Configure and manage CopyScan Maintain and troubleshoot Support and warranty HP supplies and accessoriesRegulatory information Device specificationsLocation Get startedFind other resources for the product Resource DescriptionUnderstand the device parts Printing supplies area Front viewBack view Control panel buttons and lightsLabel Description Recommended Connection informationTo install the duplexer Install the accessoriesInstall the duplexer Install TrayTo install Tray Turn on accessories in the print driverTo turn on accessories on Windows computers To turn on accessories on Macintosh computersClick Apply Changes Status messages Use the deviceUse control panel menus Control-panel message typesTo change settings from the control panel Change device settingsError messages Critical error messagesUse the HP photo and imaging software Use the HP Solution Center WindowsLoad originals Load an original on the scanner glassTo open the HP Photosmart Software on a Windows computer Tips for selecting and using print media Select print mediaTo load an original on the scanner glass Understand specifications for supported media Media size Tray Standard media sizesEnvelopes Cards Photo mediaOther media Understand supported media types and weights Tray Type Weight Paper 60 to 105 g/m2Capacity Load media Set minimum marginsMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Configure trays Want toFollow these steps Print on special and custom-sized media Click Properties or Setup Print borderlessTo print a borderless document Windows Open the Paper Type/Quality panel To print a borderless document Mac OSTo change the settings Change print settingsChange default settings for all future jobs Windows Change settings Mac OSTo print manually on both sides of a page Windows Print on both sides duplexingGuidelines for printing on both sides of a Perform duplexingOpen the Two-Sided Printing panel To print manually on both sides of a page Mac OSTo print automatically on both sides of a page Windows To print automatically on both sides of a page Mac OSCancel a print job To make a copy from the control panel Change the copy settingsCopy Make copies from the control panelSet the number of copies Set the copy paper sizeSet the copy paper type To change the copy quality from the control panel Paper type Control panel settingChange copy speed or quality To set the paper type for copies from the control panelResize an original to fit onto letter or A4 paper Copy a legal-size document onto letter paperTo resize a document from the control panel To copy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel Enhance blurred areas of your copyTo copy an overexposed photo from the control panel Cancel a copy jobEnhance light areas of your copy To copy a blurred document from the control panelScan an original ScanScan from a WIA-compliant program Scan from a TWAIN-compliant or a WIA-compliant programEdit a scanned original Scan from a TWAIN-compliant programChange scan settings Cancel a scan jobEdit a scanned photo or graphic Mac OS Configure and manageManage the device WindowsAdminister the device Use device management toolsMonitor the device Toolbox Windows Open the ToolboxToolbox tabs HP Printer Utility panels Information and Support panel HP Printer Utility Mac OSHP Instant Support Printer Settings panelMyPrintMileage Understand the self-test diagnosticUnderstand the self-test diagnostic Direct connection Configure the device WindowsConnect the device before installing the software To connect the deviceShare the device on a locally shared network Configure the device Mac OS Install the software for a direct connectionShare the device on a locally shared network Uninstall and reinstall the software To uninstall from a Windows computer, methodTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the software Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges To replace the ink cartridges Maintain the printheadsCheck printhead health Print the print quality diagnosticAlign the printheads Calibrate the linefeed Clean the printheadsClean the printhead contacts manually To clean the printhead contacts manuallyMaintain the printheads Chapter To replace the printheads Replace the printheadsStore printing supplies Store ink cartridges Clean the deviceClean the scanner glass To clean the scanner glassTroubleshooting tips and resources Solve printing problemsClean the exterior Error message appears on control-panel display Device shuts down unexpectedlyDevice is not responding nothing prints Device does not accept printhead Device takes a long time to printBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrongCheck the media size Check the page-orientation settingPoor print quality and unexpected printouts Device prints half a page, then ejects the paperMeaningless characters print Poor quality printoutsColors are printing as black and white Ink is smearingInk is not filling the text or graphics completely Output is faded or dull coloredColors do not line up properly Solve paper-feed problemsWrong colors are printing Printout shows bleeding colorsMedia is not picked up from a tray Another paper-feed problem is occurringOptional Tray 2 cannot be inserted Media is not supported for the printer or trayNo copy came out Solve copy problemsCopy quality is poor Copies are blankDocuments are missing or faded Size is reducedCopy defects are apparent Solve scan problemsScanner did nothing Scan takes too longPart of the document did not scan or text is missing Check the originals Error messages appearText cannot be edited Scanned image quality is poorScan defects are apparent Check the hardware connections Troubleshoot installation issuesHardware installation suggestions Size is reducedCheck the device to ensure the following Software installation suggestionsVerify installation preliminaries Check the computer systemClear jams Clear a jam in the deviceTo clear a jam Chapter Tips for avoiding jams Supplies HP supplies and accessoriesAccessories Order printing supplies onlineHP media PrintheadsSupport and warranty Hewlett-Packard limited warranty statement Obtain electronic support Obtain HP telephone supportBefore you call Phone support period If you have a problem, follow these stepsSupport process HP support by phoneAppendix B Support and warranty Placing a call After the phone support period Additional warranty optionsCall HP Korea customer support HP Quick Exchange Service JapanPrepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment Remove the control-panel faceplate To remove printheads before shipmentTo remove the control-panel faceplate Pack the device To pack the device Processor and memory specifications Device specificationsPhysical specifications Product features and capacitiesMinimum requirements System requirementsDevice memory Operating system compatibilityEnvironmental specifications Print specificationsCopy specifications Scan specificationsElectrical specifications Regulatory information FCC statement Toxic and hazardous substance table LED indicator statement Regulatory model numberDeclaration of conformity Environmental product stewardship program Appendix D Index Symbols/NumericsPage OCR Page Twain 114
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