HP J3680, J3650 manual Configure and manage, Manage the device, Monitor the device, Windows, Mac OS

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7 Configure and manage

This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics.

•Manage the device

•Use device management tools

•Set up faxing for the device

•Configure the device (Windows)

•Configure the device (Mac OS)

•Uninstall and reinstall the software

Manage the device

The following, common tools can be used to manage the device. For information about accessing and using the tools, see Use device management tools.

NOTE: Specific procedures might include other methods.

Windows

•Device control panel

•Printer driver

•Toolbox

Mac OS

•Device control panel

•HP Printer Utility

NOTE: Mac OS is supported by HP Officejet J3600 only.

•Monitor the device

•Administer the device

Monitor the device

This section provides instructions for monitoring the device.

NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary.

Use this tool...

Control panel

Toolbox (Windows)

to obtain the following information....

Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of the print cartridges.

Print cartridge information: Click the Estimated Ink Levels tab to view the ink-level information, and then scroll to display the

Configure and manage

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Contents HP Officejet J3500/J3600 Page HP Officejet J3500/J3600 All-in-One series Accessibility Safety informationCopyright information Hewlett-Packard Company noticesContents Copy PrintScan Fax Configure and manageMaintain and troubleshoot Solve printing problems Device specifications Support and warrantyHP supplies Regulatory informationDeclaration of conformity Page Find other resources for the product Get startedResource DescriptionFront view Understand the device partsResource Description Location Back view Printing supplies areaLabel Name and Description Control panel buttons and lightsConnection information Chapter Get started Use control panel menus Use the deviceControl-panel message types Error messages Change device settingsCritical error messages To change settings from the control panelTo change settings from the HP Solution Center Windows Use the HP Solution Center WindowsUse the HP photo and imaging software To open the HP Photosmart Software on a Windows computer Text and symbolsTo erase a letter, number, or symbol To enter a space, pause, or symbolType numbers and text on the control-panel keypad To enter textAvailable Description Available when entering Symbols Available symbols for dialing fax numbersLoad originals Load an original in the automatic document feeder ADFSelect print media Tips for selecting and using print mediaTo load an original in the document feeder tray Understand specifications for supported media Understand supported media types and weights Set minimum margins Load mediaLoad full-size paper To load full-size paperLoad media Load 10 x 15 cm 4 x 6 inch photo paper To load index cards in the input tray Load index cardsLoad other types of paper Load envelopesTo load envelopes HP Iron-On Transfers for printing only Print on special and custom-sized mediaHP Inkjet labels for printing only Related topicsPrint on special or custom-sized media Mac OS Print on special or custom-sized media WindowsSet up fax numbers as speed-dial entries or groups Set up speed-dial entriesSet up speed-dial entries Set up a speed-dial groupPrint and view a list of speed-dial entries Change default settings for all future jobs Windows Change print settingsTo change the settings PrintPrint on both sides duplexing Change settings Mac OSGuidelines for printing on both sides of a Perform duplexingTo print on both sides of a page Mac OS Cancel a print jobChapter Print Copy Change the copy settingsMake copies from the control panel To make a copy from the control panelSet the copy paper size Set the number of copiesSet the copy paper type Change copy speed or quality Control panel settingTo set the paper type for copies from the control panel To change the copy quality from the control panelCopy a legal-size document onto letter paper Resize an original to fit onto letter or A4 paperTo resize a document from the control panel To adjust the copy contrast from the control panel Adjust the lightness and darkness of your copyEnhance blurred areas of your copy Enhance light areas of your copy Cancel a copy jobTo copy a blurred document from the control panel To copy an overexposed photo from the control panelScan an original ScanScan an original to a program on a computer Edit a scanned original Scan from a TWAIN-compliant or a WIA-compliant programScan from a TWAIN-compliant program Scan from a WIA-compliant programCancel a scan job Change scan settingsEdit a scanned photo or graphic Chapter Scan Send a fax FaxSend a basic fax To send a basic fax from the control panel Send a fax manually from a phoneTo send a fax manually from a phone Send a fax using monitor dialing Schedule a fax to send later Send a fax from memorySend a fax to multiple recipients To cancel a scheduled faxTo schedule a fax from the control panel Send a fax to multiple recipients from the control panelPress Start FAX Black again To send a fax to multiple recipients using group speed dialClick Send Fax Now Change the fax resolution Change the fax resolution and Lighter / Darker settingsSend a color original or photo fax Press Start FAX ColorChange the Lighter / Darker setting To change the resolution from the control panelSet new default settings Send a fax in Error Correction ModeTo set new default settings from the control panel To change the ECM setting from the control panelReceive a fax manually Set up backup fax receptionTo receive a fax manually On Error Only Off To set backup fax reception from the control panelReprint received faxes from memory Forward faxes to another number Poll to receive a faxSet automatic reduction for incoming faxes Set the paper size for received faxesTo forward faxes from the control panel Block junk fax numbers To remove numbers from the list of junk fax numbers Change fax settingsSet the answer mode Auto answer Configure the fax headerPress Basic Fax Setup, and then press Fax Header Set the number of rings before answeringPress Basic Fax Setup, and then press Rings to Answer Set the fax error correction modePress Advance Fax Setup, and then press Distinctive Ring Change the answer ring pattern for distinctive ringSet the dial type Fax speed setting Fast Medium SlowSet the redial options Set the fax speedSelect Advanced Fax Setup, and then press Fax Speed Test fax setupTo test fax setup Fax over the InternetUse reports To enable fax confirmationPrint fax confirmation reports Press Print Report, and then Fax ConfirmationTo set the device to print fax error reports automatically Print fax error reportsPress Print Report, and then press Fax Error Report Print and view the fax logTo cancel a fax Cancel a faxTo cancel a number you are dialing To print the fax log from the control panelManage the device Configure and manageMonitor the device WindowsUse device management tools Administer the deviceToolbox Windows Open the Toolbox HP Printer Utility Mac OSToolbox tabs TabsHP Printer Utility panels Information and Support panel Set up faxing for the deviceChoose the correct fax setup for your home or office Set up faxing parallel phone systemsCountries/regions with a parallel-type phone system Configure and manage DSL Select your fax setup caseCase a Separate fax line no voice calls received Other equipment/servicesSharing your fax line Case B Set up the device with DSL To set up the device with a separate fax lineTo set up the device with DSL To set up the device with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up the device with a shared voice/fax lineCase F Shared voice/fax line with voice mail Set up the device with a computer dial-up modem To set up the device with voice mailSet up the device with a computer DSL/ADSL modem To set up the device with a computer dial-up modemCase H Shared voice/fax line with computer modem To set up the device with a computer DSL/ADSL modemExample of a parallel splitter Shared voice/fax with computer dial-up modemChapter Parallel splitter Computer Telephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Telephone optional 10 Example of a parallel splitter Set up faxing for the device Chapter To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Direct connection Configure the device WindowsTo connect the device Connect the device before installing the softwareShare the device on a locally shared network Install the software for a direct connection Configure the device Mac OSShare the device on a locally shared network To uninstall from a Windows computer, method Uninstall and reinstall the softwareTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the software 101 Chapter Configure and manage Work with print cartridges Maintain and troubleshootSupported print cartridges Replace the print cartridges Handle the print cartridgesTo replace the print cartridges Remove print cartridge from the HP Officejet J3500 Page Insert a print cartridge in the HP Officejet J3500 Align the print cartridgesTo align the cartridges from the control panel at any time Clean the print cartridgesTo clean the print cartridges from the control panel Clean the print cartridge contactsHP Printer Utility Mac OS To clean the print cartridge contacts Clean the area around the ink nozzles Store print cartridges To clean the area around the ink nozzlesClean the glass strip Clean the deviceTo clean the white strip Clean the white stripSolve printing problems Troubleshooting tips and resourcesClean the exterior Device shuts down unexpectedly Error message appears on control-panel displayDevice is not responding nothing prints Blank or partial page printed Device takes a long time to printSomething on the page is missing or incorrect Check the page-orientation setting Placement of the text or graphics is wrongPoor print quality and unexpected printouts Check how the media is loadedMeaningless characters print Poor quality printoutsCheck the paper quality Check the type of media loaded in the deviceInk is not filling the text or graphics completely Ink is smearingOutput is faded or dull colored Wrong colors are printing Colors are printing as black and whitePrintout shows bleeding colors Colors do not line up properlySolve paper-feed problems No copy came out Solve copy problemsCopies are blank Documents are missing or fadedCopy quality is poor Size is reducedCopy defects are apparent Error messages appear Solve scan problemsScanner did nothing Scan takes too longText cannot be edited Part of the document did not scan or text is missingCheck the originals Scanned image quality is poor Image quality is better when printedReload document and then restart job Original is a second-generation photo or pictureScan defects are apparent Solve fax problemsFax test failed Fax Hardware Test failed SolutionPhone Cord Connected to Correct Port on Fax test failed Back view of the device Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Device is having problems sending and receiving faxesSolution Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Solve fax problems 139 Fax tones are recorded on my answering machine Solution Device cannot send faxes, but can receive faxes SolutionPhone cord that came with my device is not long enough Hardware installation suggestions Troubleshoot installation issuesTo extend your phone cord Check the hardware connectionsVerify installation preliminaries Software installation suggestionsClear paper jams Check the computer systemTo clear a paper jam in the automatic document feeder To clear a paper jam from the rear doorAvoid paper jams Order printing supplies online HP suppliesSupplies Print cartridgesAppendix a HP supplies Support and warranty Hewlett-Packard limited warranty statement Obtain electronic support If you have a problem, follow these stepsObtain HP telephone support Before you callPhone support period Telephone support numbers HP support by phoneObtain HP telephone support 151 Placing a call Call HP Korea customer support Prepare the device for shipmentRemove the print cartridges before shipment To remove print cartridges before shipment Remove the control-panel faceplateTo remove the control-panel faceplate Pack the deviceTo pack the device Physical specifications Device specificationsProduct features and capacities FeatureSystem requirements Memory specificationsCopy specifications Print specificationsFax specifications Mode Type Scan resolution dpiEnvironmental specifications Scan specificationsElectrical specifications Acoustic emission specifications noise levels per ISOPage Appendix C Device specifications Regulatory information Vcci Class B compliance statement for users in Japan FCC statementNoise emission statement for Germany RoHS notices China onlyToxic and hazardous substance table Appendix D 167 Regulatory model number Australia wired fax statementDeclaration of Conformity Declaration of conformityEnvironmental product stewardship program Environmental product stewardship program 171 Energy consumption Index Symbols/NumericsPage Page OCR Page Page Twain 180 Page Hewlett-Packard Development Company, L.P

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