HP 6700 - H7, 6600 - H7 manual Problems using Web Services

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Solve setup problems

Step 5. Make sure your computer is not connected to your network over a Virtual Private Network (VPN)

A Virtual Private Network (VPN) is a computer network that uses the Internet to provide a remote, secure connection to an organization’s network. However, most VPN services do not allow you to access local devices (like your printer) on your local network while your computer is connected to the VPN.

To connect to the printer, disconnect from the VPN.

Tip: To use the printer while connected to

the VPN, you can connect the printer to your computer with a USB cable. The printer uses its USB and network connections at the same time.

For more information, contact your network administrator or the person who set up the wireless network.

English

Problems using Web Services

If you are having problems using Web Services, such as HP ePrint and Printer Apps, check the following:

Make sure the printer is connected to the Internet using an Ethernet or wireless connection.

Note: You cannot use these web features if the printer is connected using a USB cable.

Make sure the latest product updates have been installed on the printer. For more information, see “Update the printer” on page 8.

Note: If a mandatory update is required for the printer, Web Services will be turned off and will not be available until the update has been installed. After the update has been installed, set up Web Services again. For more information, see “Set up Web Services” on page 6.

Make sure Web Services is enabled on the printer. For more information, see “Set up Web Services” on page 6.

If you are using HP ePrint, check the following:

Make sure that the printer’s email address is the only address listed in the “To” line of the email message. If other email addresses are listed in the “To” line, the attachments you are sending might not print.

Make sure you are sending documents that meet the HP ePrint requirements. For more information, see “HP ePrint guidelines” on page 7.

If your network uses proxy settings when connecting to the Internet, make sure the proxy settings you are entering are valid:

Check the settings being used by the Web browser you are using (such as Internet Explorer, Firefox, or Safari).

If your proxy server requires a username and password, make sure the information has been entered correctly.

Check with the IT administrator or person who set up your firewall.

If the proxy settings used by your firewall have changed, you must update these settings in either the printer’s control panel or the embedded web server (EWS). If these settings are not updated, you will not be able to use Web Services.

For more information, see “Set up Web Services” on page 6.

Tip: For additional help setting up and using Web Services, visit www.eprintcenter.com.

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Contents Officejet 6600/6700 Page Contents English Use the printerWhere’s the user guide? Scan to Computer HP Digital SolutionsHP Digital Fax Fax to PC and Fax to Mac Learn moreSet up Web Services Web ServicesTo print using HP ePrint Use Web ServicesHP ePrint guidelines English What’s the printer’s email address?Remove Web Services Update the printerSet up fax Set up and use faxFinding fax setup information English Before you begin… Connect the printer to the phone lineConnecting to a DSL/ADSL line What is a distinctive ring service?Connecting additional equipment Configure fax settings Test fax setupWhere can I change fax settings? Change the answer ring pattern for distinctive ring Send faxes Use faxSend a standard fax Send a fax from an extension phoneReceive faxes Faxes and your voice mail serviceReceive a fax automatically Receive a fax manuallyReprint received faxes from memory Working with reports and logsTo print a report To clear the fax log Touch Clear Fax Log Stored in memoryFax and digital phone services Install software for your printer Set up wireless 802.11 communicationWhat is my wireless network name and password? Change the connection type Test the wireless connectionWindows Mac OSProblems setting up the printer Solve setup problemsHow do I install the user guide? Problems setting up fax Problems installing the softwareCheck the fax setup Check the list of possible problemsPrinter can send faxes but cannot receive faxes Printer is having problems sending and receiving faxesPrinter cannot send faxes but can receive faxes After resolving the problems…Restart components of the wireless network Make sure the wireless 802.11 light is turned onRun the Wireless Network Test Make sure the computer is connected to the networkProblems using Web Services To open the EWS Use the embedded web server EWSHewlett-Packard limited warranty statement HP limited warranty statementPage Consignes de sécurité Français SommaireFrançais Où trouver le guide de lutilisateur ? Utilisation de limprimanteNumériser vers un ordinateur Solutions numériques HPInformations supplémentaires Configuration des services Web Services WebQuest-ce que ladresse électronique de limprimante ? Utilisation des services WebDirectives HP ePrint Impression avec HP ePrintMise à jour de limprimante Suppression des services WebConfiguration du télécopieur Installation et utilisation du télécopieurObtention des informations de configuration du télécopieur Français Avant de commencer Étape 1 Connexion de limprimante à la ligne téléphoniqueConnexion à une ligne DSL/ADSL Quest-ce quun service de sonnerie distincte ?Français Connexion déquipements supplémentaires Étape 3 Configuration des paramètres de télécopie Étape 2 Test de la configuration du télécopieurOù puis-je modifier les paramètres de télécopie ? Touchez Sonnerie distinctive Envoi de télécopies Utilisation du télécopieurEnvoi dune télécopie standard Envoi dune télécopie depuis un téléphone personnelRéception dune télécopie en mode automatique Télécopies et service de messagerie vocaleRéception dune télécopie en mode manuel Réception de télécopiesRéimpression des télécopies reçues en mémoire Utilisation de rapports et de journauxServices de télécopie et de téléphonie numérique Étape 1 Installation du logiciel de votre imprimante Configuration de la communication sans filChangement de type de connexion Étape 2 Test de la connexion sans filProblèmes de configuration de limprimante Résolution des problèmes de configurationComment puis-je installer le guide de lutilisateur ? Problèmes de configuration du télécopieur Problèmes liés à linstallation du logicielÉtape 1 Vérification de la configuration de limprimante Étape 2 Consultez la liste des problèmes possiblesRésolution des problèmes de configuration Une fois les problèmes résolus Problèmes de communication sans filÉtape 3 Redémarrez les composants du réseau sans fil Étape 2 Assurez-vous que lordinateur est connecté au réseauÉtape 4 Exécutez le test du réseau sans fil Réduction des interférencesIncidents lors de lutilisation des services Web Pour ouvrir le serveur Web intégré Utilisation du serveur Web intégré EWSDéclaration de garantie limitée Hewlett-Packard Déclaration de garantie limitée HPPage Español Información de seguridadEspañol ¿Dónde se encuentra la guía del usuario? Uso de la impresoraEscanear en equipo Soluciones digitales HPFax digital HP Fax a PC y Fax a Mac ¡Sepa másServicios Web Pautas de HP ePrint Utilice Servicios WebImprima utilizando HP ePrint Utilizar las Apps de impresoraEliminación de servicios web Actualización de la impresoraConfigurar para fax Configurar y usar el faxBúsqueda de información de configuración de fax Español Antes de comenzar… Paso 1 Conecte la impresora a la línea telefónicaConexión a línea DSL/ADSL ¿Qué es un servicio de timbre especial?Conexión de equipo adicional Paso 3 Configure los ajustes de fax Paso 2 Prueba de la configuración de fax¿Dónde puedo cambiar los ajustes de fax? Externas, debe llamar al número de fax desde Enviar faxes Usar el faxEnvío de un fax estándar Enviar un fax desde una extensiónFaxes y servicio de correo de voz Recibir faxesRecibir un fax automáticamente Recepción de un fax manualmenteReimpresión de faxes recibidos desde la memoria Trabajo con informes y registrosFax y servicios telefónicos digitales Paso 1 Instale el software de la impresora Configuración de comunicación inalámbrica¿Cuál es el nombre de mi red inalámbrica y contraseña? Cambio del tipo de conexión Paso 2 Pruebe la conexión inalámbricaEspañol Windows Problemas para configurar la impresora Resolver problemas de configuración¿Cómo instalo la guía del usuario? Problemas para configurar el fax Problemas durante la instalación del softwarePaso 1 Compruebe la configuración del fax Paso 2 Revise la lista de posibles problemasLa impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlos Español Después de resolver los problemasPaso 3 Reinicie los componentes de la red inalámbrica Paso 2. Asegúrese de que el equipo está conectado a la redPaso 4 Ejecute la prueba de red inalámbrica Reducción de la interferenciaProblemas al utilizar Servicios Web Para abrir el EWS Uso del servidor Web incorporado EWSDeclaración de garantía limitada de Hewlett-Packard Declaración de garantía limitada de HPPage CN583-90042* *CN583-90042
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6700 - H7, 6600 - H7 specifications

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