Solve setup problems
Step 1: Make sure the wireless (802.11) light is turned on
If the blue light near the printer’s wireless button is not lit, the wireless capabilities might not have been turned on.
To turn on wireless, touch right arrow , touch Setup, and then touch Network. If you see a Wireless: Off option in the list, touch this option, and then touch On.
Note: If you are changing from a wired (Ethernet) to a wireless connection, disconnect the Ethernet cable. Connecting an Ethernet cable turns off the printer’s wireless capabilities.
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Step 2. Make sure the computer is connected to the network
If you have not changed the default wireless network | information, see the documentation provided with the |
name provided with your wireless router, you might | router or wireless access point. |
have accidentally connected to a neighboring |
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wireless network and not your network. For more |
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Step 3. Restart components of the wireless network
Turn off the router and the printer, and then turn them back on in this order: router first and then the printer. If you still are unable to connect, turn off the router, printer, and your computer, and then turn them back
on in this order: router first, then the printer, and then the computer. Sometimes, turning off the power and then turning it back on recovers from a network communication issue.
Step 4. Run the Wireless Network Test
For wireless networking issues, run the Wireless Network Test.
For more information, see ”Step 2: Test the wireless connection” on page 19.
Tip: If the Wireless Network Test indicates the signal is weak, try moving the printer closer to the wireless router.
Reducing interference
The following tips might help reduce the chances for interference in a wireless network:
•Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.
•Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.
•Position the access point or wireless router in a central location in line of sight with the wireless devices on the network.
•Keep all wireless devices on the network within range of one another.
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