HP 5510xi, 5505, 5510v manual Call in North America during warranty, Call elsewhere in the world

Page 82

hp officejet support

chapter 9

4If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

a.Have the specific name of your HP Officejet, as it appears on the front panel, available.

b.Have your service ID and serial number ready. To display your service ID and

serial number on the front panel, press OK and Start Color at the same time.

Press until the serial ID appears, and then press OK.

c.Print a Self-Test Report. For information on printing a Self-Test Report, see print a self-test report on page 61.

d.Make a color copy to have available as a sample printout.

e.Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your HP Officejet when you call.

call in North America during warranty

Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to this website and choose your own country/region or language:

www.hp.com/support

You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by going to the following website:

www.hp.com/support

Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

country/region

hp technical support

country/region

hp technical support

 

 

 

 

Algeria1

+213(0)61 56 45 43

Luxembourg (French)

900 40 006

Argentina

(54)11-4778-8380

Luxembourg (German)

900 40 007

 

0-810-555-5520

 

 

Australia

+61 3 8877 8000

Malaysia

1-800-805405

 

1902 910 910

 

 

Austria

+43 (0) 820 87 4417

Mexico

01-800-472-6684

 

 

 

 

Bahrain (Dubai)

+973 800 728

Mexico (Mexico City)

5258-9922

 

 

 

 

Belgium (Dutch)

+32 (0) 70 300 005

Morocco1

+212 224 047 47

Belgium (French)

+32 (0) 70 300 004

Netherlands (0.10 Euro/

0900 2020 165

 

 

min.)

 

72

hp officejet 5500 series

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Contents Hp officejet 5500 series All-in-one Reference guide Page Hp officejet 5500 series All-in-one Safety information Contents Self-maintenance sounds Maintain your hp officejetHp instant share setup and use Viii Get help Help DescriptionHp officejet 5500 series Hp officejet 5500 series at a glance Feature PurposeHp officejet overview Front panel LidPrint-carriage access door Front panel overviewFeature Menu overview Open the hp director for Windows usersSelect the Officejet 5500 Series Open the hp director all-in-one using Macintosh OS Open the hp director for Macintosh usersOpen the hp photo and imaging director using Macintosh OS Feature Load originals Load originals and load paperLoad an original in the automatic document feeder Top Load an original on the glass Load paper Load an original photo on the glassLoad originals & paper Load envelopes Load 4 by 6 inch 10 by 15 cm photo paper Load other types of paper in the input tray Recommended papersPaper Tips Set the copy paper size Set the paper typeSet the paper size Set the paper size for receiving a faxAvoid jams Overview Use the copy featuresThis section contains the following topics Overview on Increase copy speed or quality Change default copy settingsPress Start Black or Start Color Copy a two-page black-and-white document Make a 4 by 6 inch 10 by 15 cm borderless copy of a photo Press Copy, if not already litMake multiple copies of the same original Press until 4 x 6 inch appearsCopy a 4 by 6 inch 10 by 15 cm photo onto a full-size Load letter or A4 paper in the input tray Press until Letter or A4 appears, as appropriateCopy a legal-size document onto letter paper Press Start ColorCopy a document that has been faxed several times Copy a washed-out originalPress until Legal Ltr 72% appears Enhance light areas of your copy Press until Text appearsStop copying Enhancements Text Photo Mixed NoneCopy Scan an original Use the scan featuresScan an original on Stop scanning on Stop scanning To stop scanning, press Cancel on the front panelImaging help that came with your software Use the fax features Enable fax confirmation Send a faxSend a color original or photo fax Send a basic faxPress Start Black Send a fax using speed dials Schedule a faxSend a fax from memory Cancel a scheduled faxSend a fax using monitor or manual dialing Originals are scanned into memory and sentReceive a fax Send a manual fax from a telephoneSet the number of rings before answering Option of receiving faxes manually or automaticallyReceive a fax manually Set the fax header Poll to receive a faxEnter text Print reportsGenerate reports automatically Generate reports manuallySet up speed dialing Create individual speed-dial settingsChange resolution Control resolution and contrastDelete speed-dial settings Change resolution Change contrastChange contrast Redial a busy or unanswered number automatically Set new defaultsSet fax options For No Answer Redial is No RedialPress Setup Do one of the following Edit or cancel fax forwardingForward faxes to another number Adjust the volume Use error correction modeSet automatic reduction for incoming faxes Change the answer ring pattern distinctive ringing Set the date and timeSet the paper size Set backup fax receptionSet tone or pulse dialing Stop faxing To stop a fax you are sending or receiving, press CancelReprint the faxes in memory Press to select Yes or No Press OKPrint Set print options Make changes to the print settings, and click OKTo change the print settings for the current print job Windows usersStop a print job Macintosh usersPrint Order print cartridges Order suppliesOrder media Print cartridges Hp reorder numberOrder supplies Clean the glass Maintain your hp officejetClean the exterior Clean the lid backingWork with print cartridges Estimated ink levels appear for the print cartridges Check the ink levelsPrint a self-test report To check the ink level for Macintosh usersHandle the print cartridges Replace the print cartridges Print carriage moves into viewMaintain your hp officejet Align the print cartridges To align the print cartridges from the front panelTo align the print cartridges from the hp director Clean the print cartridges Clean the print cartridge contacts Restore factory defaults Set the scroll speedSet the prompt delay time Self-maintenance soundsGet support and other information from the Internet Hp officejet 5500 series supportHp customer support Call in North America during warranty Call elsewhere in the worldHp officejet 5500 series support Call in Australia post-warranty Prepare your hp officejet for shipmentHp distribution center Hp officejet support Warranty service Warranty informationDuration of limited warranty Warranty upgradesHewlett-packard limited global warranty statement Returning your hp officejet for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law Warranty information Technical information Paper specificationsPaper-tray capacities Automatic document feeder paper capacity Print margin specificationsPaper sizes Physical specifications Fax specificationsScan specifications Power specificationsProtecting the environment Environmental specificationsEnvironmental product stewardship program Ozone productionRegulatory notices FCC statement Technical information Technical information Geräuschemission Declaration of conformity European UnionDeclaration of conformity EMCFax setup How to tell if the instructions in this chapter apply to youVenezuela How to choose the right fax setup for your officeArgentina Australia Brazil VietnamFax setup Select your fax setup case from this table Case a separate fax line no voice calls received How your hp officejet will answer fax callsHow your hp officejet will answer fax calls How to answer fax calls automatically Case C shared voice/fax lineHow to answer fax calls manually Case D fax line shared with PC modem no voice calls receivedCase E shared voice/fax line with PC modem Case F shared voice/fax line with answering machine 100101 102 Case H shared voice/fax line with voice mail Case I shared voice/fax line with PC modem and voice mail 104105 Faxing from a DSL line Use hp instant share in five easy steps Windows Hp instant share setup and useFrom the HP Instant Share tab, click Start HP Instant Share Click the HP Instant Share tab Access hp instant share from the hp directorUse a scanned image Open the HP DirectorSend a photo or image using your hp officejet Macintosh Why should I register with hp instant share Windows? Access the e-mail option from the hp directorInstallation troubleshooting Troubleshooting informationSoftware and hardware installation troubleshooting Problem Possible cause and solution Software installation troubleshootingProblem Missing in the HP Director onUtility provided in the HP Officejet program group To uninstall from a Windows computerDisconnect your HP Officejet from your computer Then Fax Setup Wizard To uninstall from a Macintosh computerClick the Settings menu, and select Fax Settings and Setup Double-click the ApplicationsHP All-in-One Software folderReceived a message Hardware installation troubleshootingOn the front panel Press Setup Cartridges onPink tab to remove the plastic tape Not printSee print a self-test report on Print cartridges onConnect to any USB port on the back of your computer Fax setup troubleshootingAdditional installation troubleshooting help You can also find more information on the HP website atTwo types of cords shown below See use error correction mode on page 49. Also contact your More information and connection diagrams, see fax setup onProblems. Check the sound quality of the telephone line by Phone company to report the noise problem on your lineAutomatically or manually on Changing this setting, see change the answer ring patternDistinctive ringing on Fax using monitor or manual dialing on Information, see create individual speed-dial settings onHp instant share troubleshooting Operational troubleshootingHp instant share setup troubleshooting Error message Possible cause and solutionNumerics Index100 104 112102 115103 Page Q3434-90160
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5510, 5510xi, 5510v, 5505 specifications

The HP 5505, 5510v, 5510xi, and 5510 series printers are part of HP's line of versatile all-in-one inkjet printers designed to meet various printing needs, whether at home or in small offices. These models offer a combination of features, technologies, and performance tailored for users seeking efficient printing solutions.

One of the standout features of the HP 5505 and its variants is their high-quality printing capability. These printers leverage HP's advanced ink technology, which produces vibrant colors and sharp text, ideal for both documents and photos. The printers support resolutions up to 4800 x 1200 optimized DPI, ensuring that each print comes out crisp and professional.

In addition to printing, the HP 5505 series excels in multifunctionality. These devices typically include scanning, copying, and even faxing capabilities. This multifunctional versatility makes it easier for users to manage tasks from one machine, reducing the need for multiple devices and saving space.

Connectivity is another highlight of these models. The HP 5505 and 5510 series printers provide USB, Ethernet, and wireless connectivity options, allowing users to print from various devices, including smartphones, tablets, and computers. The built-in wireless technology enables convenient printing from anywhere in the office or home without the need for cumbersome cables.

User-friendly interfaces are standard across the HP 5505 series. With intuitive control panels that may include color touchscreens, users can easily navigate through settings, check ink levels, and select print options. This streamlined user experience enhances productivity and simplifies operation.

When it comes to paper handling, these printers are designed for efficiency. They usually feature automatic duplex printing, allowing users to print on both sides of the paper, helping to reduce paper usage and costs. Additionally, the input trays can hold a significant amount of paper, catering to larger print jobs without frequent reloads.

Energy efficiency is another key characteristic of the HP 5505 and its related models. They often comply with ENERGY STAR standards, which means they consume less power without sacrificing performance, making them an eco-friendly choice for environmentally conscious users.

In summary, the HP 5505, 5510v, 5510xi, and 5510 printers are robust all-in-one solutions that deliver exceptional quality, multifunctionality, and convenient connectivity options. Their user-friendly features and energy-efficient design make them an appealing choice for home users and small businesses looking for reliable printing technology.
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