HP MFP M127fn, MFP M127fw manual Solve problems

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HP Utility for Mac OS X	60
Open the HP Utility	60
HP Utility features	60
Product security features	62
Set or change the product password	62
Lock the product	63
Economy settings	64
Print with EconoMode	64
Configure the Sleep/Auto Off After setting	64
A Cartridge is low or Cartridge is very low message displays on the product control panel	66
Enable or disable the Very Low settings	66
Replace the toner cartridge	68
8 Solve problems	71
Control panel help system (touchscreen models only)	72
Interpret control-panel light patterns (LED model only)	73
Print information pages	75
Configuration page	75
Supplies status page	75
Restore the factory-set defaults	77
Solve paper feed or jam problems	78
The product does not pick up paper	78
The product picks up multiple sheets of paper	78
Frequent or recurring paper jams	78
Prevent paper jams	80
Clear jams from the input tray	81
Clear jams in the toner-cartridge area	84
Clear jams in the output bin	87
Clear jams in the document feeder	90
Improve print quality	92
Print from a different software program	92
Set the paper-type setting for the print job	92
Check the paper-type setting (Windows)	92
Check the paper-type setting (Mac OS X)	92
Check the toner-cartridge status	93
Print a cleaning page	93
Inspect the toner cartridge for damage	94
Check the paper and printing environment	94
Use paper that meets HP specifications	94
Check the product environment	95
Check the EconoMode settings	95

ENWW

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Contents Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Trademark Credits Copyright and LicenseTable of contents HP ePrint HP ePrint software AirPrint Additional printing informationSolve problems 103 100101 102Vii 114Viii Product comparison Product views Control panel overview Product introductionProduct introduction Product comparisonProduct comparison Product front view Product viewsProduct views Product back viewM125a, M125r, M125ra, M126a Control panel overviewControl panel overview M125nw, M125rnw, M126nw3 4 M127fn, M128fn, M127fp, M128fpM127fw and M128fw Control-panel Home screen touchscreen only Supported paper sizes and types Load the input tray Paper traysSupported paper sizes Supported paper types Size DimensionsSupported paper sizes and types Supported paper sizesSupported paper sizes and types Supported paper typesLoad the input tray Load the input tray Paper type Duplex mode How to load paperTray adjustment for small paper sizes Enww Paper trays Print Print How to print WindowsPrint tasks Windows Manually print on both sides WindowsPrint tasks Windows Print Print multiple pages per sheet Windows Print Select the paper type Windows Print Additional printing information Print tasks Mac OS How to print Mac OSManually print on both sides Mac OS Select the paper type Mac OS Print multiple pages per sheet Mac OSPrint tasks Mac OS X Enww Web-based printing Web-based printingHP ePrint HP ePrint softwareAirPrint Wireless Menu Wireless Direct Settings On/Off Set up HP Wireless Direct PrintingPrint Copy LED control panel Make a copyOptimize copy quality Copy on both sides duplexCopy on both sides duplex Touchscreen control panel Enww Reduce or enlarge copies LED control panel only Scan Scan by using the HP Scan software WindowsScan by using the HP Scan software Mac OS Fax Connect the product Connect and configure the product for faxFax Select Time/Date Configure the productControl panel HP Fax Setup Wizard Windows Connect and configure the product for faxSelect Fax Header HP Fax Setup Wizard WindowsSelect Fax Setup, and then select Fax Set-Up Utility Select Rings to Answer Select Answer ModeSelect Extension Phone Select Advanced Setup, and then select Fax/Tel Ring TimeInstall the HP Fax software Windows, optional Send a fax Send a faxUse the keypad to enter the fax number Send a fax using the HP software WindowsSelect Start Fax Delete speed-dial entries Select Individual SetupCreate, edit, and delete speed-dial entries Create and edit speed-dial entriesSelect Delete Entry Manage the product Change the product connection type Windows Touch the Enable Web Services button Use HP Web Services applications touchscreen models onlyPrint tab HP Device Toolbox WindowsTab or section Description Home tab System tabTab or section Description Fax tab HP Device Toolbox WindowsNetworking tab Click the Utility tab HP Utility featuresHP Utility for Mac OS Open the HP UtilityHP Utility for Mac OS X Set or change the product password Product security featuresLock the product Product security featuresConfigure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode Economy settings System Setup Energy Settings Sleep/Auto Off AfterSelect the time for the Sleep/Auto Off delay System Setup Energy Settings Wake/Auto On EventsSystem Setup Supply Settings Enable or disable the Very Low settingsBlack Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Close the top cover Lower the scanner assembly Solve problems Control panel help system touchscreen models only Interpret control-panel light patterns LED model only Light status Error code State of the productInterpret control-panel light patterns LED model only Are blinking Is not installed correctly Toner light is on Light status Error code State of the product ActionSupplies status ConfigurationTouch the Configuration Report button Print information pagesTouchscreen control panel Restore the factory-set defaults Restore the factory-set defaultsFrequent or recurring paper jams Solve paper feed or jam problemsProduct does not pick up paper Product picks up multiple sheets of paperSolve paper feed or jam problems Prevent paper jams Clear jams from the input tray Clear jams from the input traySolve problems Enww Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Close the top cover Lower the scanner assembly Clear jams in the output bin Clear jams in the output binSolve problems Close the top cover Lower the scanner assembly Clear jams in the document feeder Clear jams in the document feeder Improve print quality Set the paper-type setting for the print jobPrint from a different software program Check the toner-cartridge status Print a cleaningImprove print quality Check the paper and printing environment Inspect the toner cartridge for damageCheck the product environment Check the EconoMode settingsImprove copy and scan quality Check the paper settingsCheck the scanner glass for dirt and smudges Improve copy and scan quality System Setup Paper SetupOptimize for text or pictures Edge-to-edge copyingSolve problems Check the scanner glass for dirt or smudges Check the send-fax resolution settingSelect Fax Setup Improve fax image qualitySelect the desired resolution setting, and then touch OK Check the lightness/darkness settingCheck the Error Correction setting Select Advanced Setup, and then select Fax ResolutionCheck the Fit-to-Page setting Check the senders fax machine Send to a different fax machineComputer is unable to communicate with the product Solve wired network problemsComputer is using the incorrect IP address for the product Poor physical connectionProduct is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsSolve wireless network problems Network does not appear in the wireless networks list Cannot connect more computers to the wireless productPerform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Enww LCD control panel Solve fax problemsCheck the hardware setup Solve fax problemsFaxes are sending slowly Increase the Fax Speed setting Solve problemsButton Turn on the Error Correction setting from the control panelFax quality is poor LCD control panel Touchscreen control panelFax cuts off or prints on two pages Touch the Setup Button113 Parts, supplies, and accessoriesParts, supplies, and accessories Order parts, accessories, and suppliesCustomer self-repair parts AccessoriesIndex Wired network 103 Password, setting Network installation Networking NetworksRestoring factory-set defaults LED, light patterns Network problemsPage CZ172-90968* *CZ172-90968

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