HP MFP M127fw, MFP M127fn manual Clear jams in the toner-cartridge area

Page 94

Clear jams in the toner-cartridge area

A Jam in cartridge area message displays on the product control panel.

1.Lift the scanner assembly.

2.Open the top cover.

3.Remove the toner cartridge.

84 Chapter 8 Solve problems

ENWW

Page 93 Page 95
Image 94
Page 93 Page 95
Contents Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Copyright and License Trademark CreditsTable of contents Additional printing information HP ePrint HP ePrint software AirPrintSolve problems 102 100101 103114 ViiViii Product introduction Product comparison Product views Control panel overviewProduct comparison Product introductionProduct comparison Product views Product front viewProduct back view Product viewsControl panel overview M125a, M125r, M125ra, M126aM125nw, M125rnw, M126nw Control panel overviewM127fn, M128fn, M127fp, M128fp 3 4M127fw and M128fw Control-panel Home screen touchscreen only Paper trays Supported paper sizes and types Load the input traySupported paper sizes Size DimensionsSupported paper sizes and types Supported paper sizes Supported paper typesSupported paper types Supported paper sizes and typesLoad the input tray Paper type Duplex mode How to load paper Load the input trayTray adjustment for small paper sizes Enww Paper trays Print Manually print on both sides Windows How to print WindowsPrint tasks Windows PrintPrint tasks Windows Print Print multiple pages per sheet Windows Print Select the paper type Windows Print Additional printing information Print tasks Mac OS How to print Mac OSManually print on both sides Mac OS Select the paper type Mac OS Print multiple pages per sheet Mac OSPrint tasks Mac OS X Enww HP ePrint software Web-based printingHP ePrint Web-based printingAirPrint Set up HP Wireless Direct Printing Wireless Menu Wireless Direct Settings On/OffPrint Copy Make a copy LED control panelOptimize copy quality Copy on both sides duplexCopy on both sides duplex Touchscreen control panel Enww Reduce or enlarge copies LED control panel only Scan by using the HP Scan software Windows ScanScan by using the HP Scan software Mac OS Fax Connect the product Connect and configure the product for faxFax Connect and configure the product for fax Configure the productControl panel HP Fax Setup Wizard Windows Select Time/DateHP Fax Setup Wizard Windows Select Fax HeaderSelect Fax Setup, and then select Fax Set-Up Utility Select Answer Mode Select Rings to AnswerSelect Advanced Setup, and then select Fax/Tel Ring Time Select Extension PhoneInstall the HP Fax software Windows, optional Send a fax Send a faxUse the keypad to enter the fax number Send a fax using the HP software WindowsSelect Start Fax Create and edit speed-dial entries Select Individual SetupCreate, edit, and delete speed-dial entries Delete speed-dial entriesSelect Delete Entry Manage the product Change the product connection type Windows Use HP Web Services applications touchscreen models only Touch the Enable Web Services buttonSystem tab HP Device Toolbox WindowsTab or section Description Home tab Print tabTab or section Description Fax tab HP Device Toolbox WindowsNetworking tab Open the HP Utility HP Utility featuresHP Utility for Mac OS Click the Utility tabHP Utility for Mac OS X Product security features Set or change the product passwordProduct security features Lock the productConfigure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode System Setup Energy Settings Wake/Auto On Events System Setup Energy Settings Sleep/Auto Off AfterSelect the time for the Sleep/Auto Off delay Economy settingsEnable or disable the Very Low settings System Setup Supply SettingsBlack Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Close the top cover Lower the scanner assembly Solve problems Control panel help system touchscreen models only Interpret control-panel light patterns LED model only Light status Error code State of the productInterpret control-panel light patterns LED model only Light status Error code State of the product Action Are blinking Is not installed correctly Toner light is onPrint information pages ConfigurationTouch the Configuration Report button Supplies statusTouchscreen control panel Restore the factory-set defaults Restore the factory-set defaultsProduct picks up multiple sheets of paper Solve paper feed or jam problemsProduct does not pick up paper Frequent or recurring paper jamsSolve paper feed or jam problems Prevent paper jams Clear jams from the input tray Clear jams from the input traySolve problems Enww Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Close the top cover Lower the scanner assembly Clear jams in the output bin Clear jams in the output binSolve problems Close the top cover Lower the scanner assembly Clear jams in the document feeder Clear jams in the document feeder Improve print quality Set the paper-type setting for the print jobPrint from a different software program Check the toner-cartridge status Print a cleaningImprove print quality Inspect the toner cartridge for damage Check the paper and printing environmentCheck the EconoMode settings Check the product environmentImprove copy and scan quality Check the paper settingsCheck the scanner glass for dirt and smudges Edge-to-edge copying System Setup Paper SetupOptimize for text or pictures Improve copy and scan qualitySolve problems Improve fax image quality Check the send-fax resolution settingSelect Fax Setup Check the scanner glass for dirt or smudgesSelect Advanced Setup, and then select Fax Resolution Check the lightness/darkness settingCheck the Error Correction setting Select the desired resolution setting, and then touch OKCheck the Fit-to-Page setting Send to a different fax machine Check the senders fax machinePoor physical connection Solve wired network problemsComputer is using the incorrect IP address for the product Computer is unable to communicate with the productComputer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrectWireless connectivity checklist Solve wireless network problemsSolve wireless network problems Cannot connect more computers to the wireless product Network does not appear in the wireless networks listPerform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Enww Solve fax problems Solve fax problemsCheck the hardware setup LCD control panelIncrease the Fax Speed setting Solve problems Faxes are sending slowlyLCD control panel Touchscreen control panel Turn on the Error Correction setting from the control panelFax quality is poor ButtonTouch the Setup Button Fax cuts off or prints on two pagesParts, supplies, and accessories 113Accessories Order parts, accessories, and suppliesCustomer self-repair parts Parts, supplies, and accessoriesIndex LED, light patterns Network problems Password, setting Network installation Networking NetworksRestoring factory-set defaults Wired network 103Page CZ172-90968* *CZ172-90968
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