HP 5530 A9J40A#B1H manual Additional warranty options, Phone support period, Placing a call

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Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information:

●Product name (Located on the printer, such as HP ENVY 5530)

●Product number (located inside the cartridge access door)

●Serial number (located on the back or bottom of the printer)

●Messages that appear when the situation occurs

●Answers to these questions:

◦Has this situation happened before?

◦Can you recreate it?

◦Did you add any new hardware or software to your computer at about the time that this situation began?

◦Did anything else occur prior to this situation (such as a thunderstorm, the printer was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support website: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP ENVY 5530 series at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

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Contents HP ENVY 5530 e-All-in-One series Page ENWW Table of contentsWork with cartridges 9 Solve a problemConnectivity Appendix A Technical informationTechnical information on page Solve a problem on page Use Web Services on page Copy and scan on page1 HP ENVY 5530 e-All-in-One series Help Get to know the HP ENVY 5530 series on page Print on page2 Chapter 1 HP ENVY 5530 e-All-in-One series Help Printer parts Control panel and status lights Auto-Off 2 Get to know the HP ENVY 5530 seriesPrinter parts Rear USB port Power connection. Use only the power cord supplied by HPDescription Control panel and status lights Figure 2-5 ePrint button Auto-Off To change the Auto-Off settingPrint using the maximum dpi Print with HP wireless direct Tips for print success3 Print Print photos Print documents Print envelopes Print Quick FormsPrint photos from a memory card Print photosLoad photo paper To print a photo on photo paper Load paper Print documentsTo print a document To print on both sides of the pagePage To print an envelope Print envelopesLoad envelopes To print Quick Forms Print Quick FormsPrint from a wireless-capable mobile device Print with HP wireless directPrint from a wireless-capable mobile device Print from a wireless-capable computerb. Select Connect New Printer Print from a wireless-capable computerTips for print success Printer settings tipsTips for printing from a computer Tips for ink and paperTips for print success You can print your document on both sides of the paperTo print in Maximum dpi mode Print using the maximum dpiRecommended papers for printing Load media Order HP Paper Supplies 4 Paper basicsColorLok Recommended papers for printingPhoto printing HP Premium Plus Photo PaperHP Bright White Inkjet Paper Everyday printingHP Printing Paper HP Office PaperLoad small-size paper Load mediaLoad media Load full-size paperPush the paper tray back in, and then open the paper tray extender 26 Chapter 4 Paper basics Slide the paper forward until it stopsSlide a stack of envelopes inward until it stops 2. Load envelopesOrder HP Paper Supplies Tips for using Web Services 5 Use Web ServicesePrint from anywhere Use HP Print Apps Use the HP Connected website To ePrint a document from anywhere ePrint from anywhereENWW Use HP Print Apps Use the HP Connected website Use the HP Connected websiteTips for printing apps and using HP ePrint Tips for using Web ServicesTips for copy and scan success 6 Copy and scanCopy documents Scan to a computer or memory card Make a 1-sided copy Copy documentsMake a 2-sided copy Touch Black or ColorTouch Black or Color Scan to a computer or memory card from the printer display Scan to a computer or memory cardPrepare the scan Scan from your computer Tips for copy and scan success 42 Chapter 6 Copy and scan 7 Work with cartridges Cartridge warranty information Tips for working with cartridgesCheck the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge modeTo check the ink levels from the control panel Check the estimated ink levelsTo check the ink levels from the printer software ENVY 5530 series HP ENVY 5530 seriesLocate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer To replace the cartridges Replace the cartridgesOrder ink supplies on page Related topics48 Chapter 7 Work with cartridges Tips for working with cartridges on pageExit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges 52 Chapter 7 Work with cartridges Traditional wireless connection requires router Wi-Fi Protected Setup WPS - requires WPS routerConnect wirelessly to the printer without a router Change from a USB connection to a wireless networkPIN method Wi-Fi Protected Setup WPS - requires WPS routerPush Button PBC method To connect the product with the Wireless Setup Wizard Traditional wireless connection requires router2. Start Wireless Setup Wizard b. Touch Wireless Setup Wizard2. Touch Advanced Settings 2. Select Printer Setup & SoftwareChange network settings To connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerb. If Wireless Direct displays Off, touch Settings c. Touch Wireless Direct, touch On No Security or On With SecurityChange from a USB connection to a wireless network Change from a USB connection to a wireless networkTips for setting up and using a networked printer Advanced printer management tools for networked printers Open the embedded Web server via Wireless DirectTo open the embedded Web server About cookiesPersonalizing the EWS Home page Remembering the EWS browser language setting62 Chapter 8 Connectivity Clear paper jam Clear carriage jam Clean ink smear 9 Solve a problemImprove print quality Ink cartridge problem Unable to print Solve print problem Solve copy and scan problemTo clear a paper jam from the paper path Clear paper jamClear a paper jam from the duplexer To clear a paper jam from the duplexer5. Close the cartridge access door 6. Try printing again To clear a paper jam from print zone To clear a paper jam from the paper trayPrevent paper jams Clear carriage jam To clean ink smear from the printer display Clean ink smearTo align the cartridges from the printer software Improve print qualityTo improve print quality To align the cartridges from the printer display To print a diagnostics page from the printer softwareTo clean the cartridges from the printer display To print a diagnostics page from the printer displayTo clean the cartridges from the printer software To clean cartridge contacts Ink cartridge problem5. Wipe only the contacts with a damp lint-free cloth To verify that the printer is set as the default printer Resolve print issuesUnable to print Take me to the HP Print and Scan Doctor download pageWindows Vista To restart the print spoolerWindows To check the power connection and reset the printer ii. Click Manage, and then click Services and ApplicationsWindows XP To clear the print queueConnection to a power outlet Power connection to the printerSolve print problem Solve copy and scan problem To check network configuration or print wireless test report Solve networking problemCartridge supply upgrade Cartridge errors Windows softwareCheck cartridge access door Cartridge supply upgrade Check cartridge access doorOlder generation cartridges Ink cartridge problemPrinter failure Resolve printer failureIf you have a problem, follow these steps Additional warranty optionsHP support Register printerPhone support period Additional warranty optionsPlacing a call Support phone numbers86 Chapter 9 Solve a problem Environmental product stewardship program Regulatory notices Hewlett-Packard Company notices SpecificationsA Technical information Hewlett-Packard Company notices Environmental specifications SpecificationsPrint specifications Scan specificationsPrint resolution Copy specificationsCartridge yield Table A-1 Print resolutionPower consumption Disposal of waste equipment by users Eco-Tips Paper use Plastics Material safety data sheetsEnvironmental product stewardship program Eco-TipsPower consumption Material safety data sheetsRecycling program HP inkjet supplies recycling programToxic and hazardous substance table China Chemical substancesRestriction of hazardous substance Ukraine Restriction of hazardous substance India Sleep mode4. Touch After 5 minutes or After 10 minutes, or After 15 minutes To set the Sleep mode time2. Touch Preferences Declaration of conformity Regulatory wireless statements Notice to users in Japan about the power cordRegulatory notices Regulatory model identification number96 Appendix A Technical information Notice to users in Japan about the power cordFCC statement VCCI Class B compliance statement for users in Japan Noise emission statement for Germany European Union Regulatory Notice Notice to users in Korea Notice to users in GermanyFrance Products with wireless LAN devicesNotice to users in Taiwan Wireless notice to users in Japan Declaration of conformity Regulatory wireless statementsExposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Mexico100 Appendix A Technical information Exposure to radio frequency radiation Notice to users in BrazilNotice to users in Canada Notice to users in Mexico 102 Appendix A Technical information Notice to users in Taiwan Wireless notice to users in JapanE environment IndexN network P paper