Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Troubleshooting Tips.
Troubleshooting Tips. Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed completely |
does not start |
| is unplugged. | into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Power failure. | • The unit will automatically |
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| used after the power is restored. |
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| • There is a protective time delay (approximately |
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| 3 minutes) to prevent tripping of the compressor |
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| overload. For this reason, the unit may not start |
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| normal cooling for 3 minutes after it is turned |
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| back on. |
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| The current interrupter | • Press the RESET button located on the power cord plug. |
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| device is tripped. | • If the RESET button will not stay engaged, discontinue |
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| use of the air conditioner and contact a qualified service |
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| technician. |
Air conditioner does not |
| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
cool as it should |
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| blocking the front of the air conditioner. |
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| The temp control may not | • In Cool mode, press the DECREASE ▼pad. |
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| be set correctly. |
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| The air filter is dirty. | • Clean the filter at least every 30 days. |
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| See the Operating Instructions section. |
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| The room may have been hot. | • When the air conditioner is first turned on, you need to |
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| allow time for the room to cool down. |
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| Cold air is escaping. | • Check for open furnace floor registers and cold air returns. |
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| • Set the air conditioner’s vent to the closed position. |
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| Cooling coils have iced up. | • See “Air conditioner freezing up” below. |
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Air conditioner |
| Ice blocks the air flow and | • Set the controls at HIGH (F3) Fan or HIGH (F3) Cool and set |
freezing up |
| stops the air conditioner | the thermostat to a higher temperature. |
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| from cooling the room. |
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The remote control |
| The batteries are inserted | • Check the position of the batteries. They should be |
is not working |
| incorrectly. | inserted in the opposite (+) and |
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| The batteries may be dead. | • Replace the batteries. |
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Water drips outside |
| Excessively hot and | • This is normal. |
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| humid weather. |
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Water drips indoors |
| The air conditioner is not | • For proper water disposal, make sure the air conditioner |
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| tilted to the outside. | slants slightly from the case front to the rear. |
Water collects in |
| Moisture is removed from | • This is normal for a short period in areas with little |
base pan |
| indoor air and drains into | humidity; normal for a longer period in very humid areas. |
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| rear of a cabinet where a fan |
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| blows it against the outdoor |
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| condenser coil. |
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Timer feature not |
| A power outage or interruption | • In the case of a power outage or interruption, the unit |
working properly |
| occurred. | Timer feature will reset to the original setting. You may |
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| need to set a new time if desired. |
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