GE AGQ12DK installation instructions Troubleshooting Tips, Problem Possible Causes What To Do

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Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Troubleshooting Tips.

Troubleshooting Tips. Save time and money! Review the chart below first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

Air conditioner

 

The air conditioner

Make sure the air conditioner plug is pushed completely

does not start

 

is unplugged.

into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped.

the fuse or reset the breaker.

 

 

 

 

 

 

Power failure.

The unit will automatically re-start in the settings last

 

 

 

used after the power is restored.

 

 

 

There is a protective time delay (approximately

 

 

 

3 minutes) to prevent tripping of the compressor

 

 

 

overload. For this reason, the unit may not start

 

 

 

normal cooling for 3 minutes after it is turned

 

 

 

back on.

 

 

 

 

 

 

The current interrupter

Press the RESET button located on the power cord plug.

 

 

device is tripped.

If the RESET button will not stay engaged, discontinue

 

 

 

use of the air conditioner and contact a qualified service

 

 

 

technician.

Air conditioner does not

 

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

cool as it should

 

 

blocking the front of the air conditioner.

 

 

 

 

 

 

The temp control may not

In Cool mode, press the DECREASE pad.

 

 

be set correctly.

 

 

 

 

 

 

 

The air filter is dirty.

Clean the filter at least every 30 days.

 

 

 

See the Operating Instructions section.

 

 

 

 

 

 

The room may have been hot.

When the air conditioner is first turned on, you need to

 

 

 

allow time for the room to cool down.

 

 

 

 

 

 

Cold air is escaping.

Check for open furnace floor registers and cold air returns.

 

 

 

Set the air conditioner’s vent to the closed position.

 

 

 

 

 

 

Cooling coils have iced up.

See “Air conditioner freezing up” below.

 

 

 

 

Air conditioner

 

Ice blocks the air flow and

Set the controls at HIGH (F3) Fan or HIGH (F3) Cool and set

freezing up

 

stops the air conditioner

the thermostat to a higher temperature.

 

 

from cooling the room.

 

 

 

 

 

The remote control

 

The batteries are inserted

Check the position of the batteries. They should be

is not working

 

incorrectly.

inserted in the opposite (+) and (–) direction.

 

 

 

 

 

 

The batteries may be dead.

Replace the batteries.

 

 

 

 

Water drips outside

 

Excessively hot and

This is normal.

 

 

humid weather.

 

 

 

 

 

Water drips indoors

 

The air conditioner is not

For proper water disposal, make sure the air conditioner

 

 

tilted to the outside.

slants slightly from the case front to the rear.

Water collects in

 

Moisture is removed from

This is normal for a short period in areas with little

base pan

 

indoor air and drains into

humidity; normal for a longer period in very humid areas.

 

 

rear of a cabinet where a fan

 

 

 

blows it against the outdoor

 

 

 

condenser coil.

 

 

 

 

 

Timer feature not

 

A power outage or interruption

In the case of a power outage or interruption, the unit

working properly

 

occurred.

Timer feature will reset to the original setting. You may

 

 

 

need to set a new time if desired.

 

 

 

 

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Contents Air Conditioners Write the model and serial numbers here Model # Serial #Consumer Support Troubleshooting Tips Do not use an adapter plug with this applianceExtension Cords Ge.comConsumer Support Remote ControlAbout the controls on the air conditioner Do Not Operate in Freezing Outdoor ConditionsSafety Tips Consumer SupportOutdoor Coils Care and cleaning of the air conditionerGrille and Case Air FilterTools YOU will Need Before YOU BeginElectrical Requirements Window Installation Instructions Parts IncludedWindow Requirements Storm Window RequirementsRemove the AIR Conditioner from the Case Prepare the Window and the CaseInstall the Case in the Window Install a Support Bracket and the Foam TOP Window Gasket Install the AIR Conditioner in the CaseThrough-the-Wall Installation Instructions-Optional Finish the Wall OpeningTroubleshooting Tips Problem Possible Causes What To DoNormal Operating Sounds Operating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Troubleshooting Tips Consumer Support GE Air Conditioner WarrantySafety Instructions Operating What Is Not CoveredConsumer Support GE Appliances Website Schedule ServiceParts and Accessories Extended WarrantiesAcondicionadores de Aire Seguridad ¡ADVERTENCIA Operación InstalaciónSeguridad ProblemasAcerca de los controles en el acondicionador de aire Apoyo alProblemas Apoyo al consumidor SolucionarPrecaución no Opere el Instalación Apoyo al consumidor Solucionar problemasCuidado y limpieza del acondicionador de aire Antes DE Iniciar Requisitos EléctricosHerramientas QUE Necesitará Partes IncluidasRequisitos Para LA Ventana Requisitos DE UNA Ventana DE TormentasPrepare LA Ventana Y LA Caja Retire EL Acondicionador DE Aire DE LA CajaInstale LA Caja EN LA Ventana LA Ventana Instale EL Acondicionador DE Aire EN LA CajaInstrucciones de instalación a través de la pared-opcional ImportanteTermine LA Abertura EN LA Pared Seguridad Operación Instalación Solucionar problemasProblema Causas posibles Qué hacer Sonidos de operación normales Notas Notas Lo que no está cubierto Garantía de su acondicionador de aire de GEGE reemplazará Garante General Electric Company. Louisville, KYGarantías ampliadas Apoyo al consumidor Página Web de GE AppliancesSolicite una reparación Piezas y accesorios