Samsung UE65KS9000LXXH, UE43KS7590UXZG manual Cant Hear the Sound Clearly, Testing the sound

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support Self Diagnosis Start Sound Test Try Now

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

The problem			Try this!
There is no sound or the	Check the volume control of the device (cable or satellite box, DVD, Blu-ray,
sound is too low at maximum
	etc.) connected to your TV.
volume.
	Set	Settings Sound Select Speaker to TV Speaker.
	If you are using an external device, check the device’s audio output option. (For
	example, you may need to change your cable box’s audio option to HDMI if the
The picture is good but there	box connected to your TV is using an HDMI cable.)
	To listen to the computer sound, connect the external speaker to the
is no sound.
	computer’s audio output connector.
	If your TV has a headphone jack, make sure there is nothing plugged into it.
	Reboot the connected device by disconnecting and then reconnecting the
	device’s power cable.
	Make sure that the audio cable is connected to the correct audio output
	connector on the external device.
The speakers are making an	For antenna or cable connections, check the signal information. A low signal
odd sound.	level may cause sound distortions.
	Run Start Sound Test (		Settings Support Self Diagnosis Start
	Sound Test).