Diagnosing the TV operation

Finding the contact information for service

Settings Support Contact Samsung Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.

"" You can also find information by reading the QR code of the product.

Requesting service

Settings Support Request Support Try Now

"" This function is not available in specific geographical areas.

You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment. Your service request will be registered.

"" You should agree to the terms and conditions for the service request.

You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting signal strength and Smart Hub & TV factory resets.

Settings Support Self Diagnosis Try Now

You can check whether the display and sound of the TV are normally output. In addition, you can configure the settings for Smart Hub and TV factory reset.

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support Self Diagnosis Start Picture Test Try Now

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for flaws or faults.

UE60KU6000UXRU, UE43KU6510UXRU, UE55KU6510UXRU, UE65KU6680UXRU, UE49KU6670UXRU specifications

The Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE televisions are part of Samsung’s popular KU6075 series, which has garnered attention for its impressive features and advanced technologies. These models are designed to deliver an exceptional viewing experience, blending high-quality picture performance with smart functionality.

One of the standout features of these TVs is their Ultra HD (4K) resolution, which offers four times the number of pixels found in Full HD. With 3840 x 2160 resolution, all models in this series provide crystal-clear images, ensuring that even the smallest details are captured with precision. This is complemented by Samsung's HDR (High Dynamic Range) technology, which enhances color depth and contrast levels, resulting in a more dynamic and lifelike viewing experience. HDR allows for a wider range of brightness, ensuring that darker scenes are rich in detail while bright scenes are vibrant.

The design of the KU6075 series is another highlight. With a sleek and modern aesthetic, these televisions are framed with ultra-slim bezels, which maximize screen real estate and create a more immersive viewing experience, perfect for integrating into any living space.

Additionally, all models come equipped with Samsung’s Smart TV platform, which allows users to easily access a multitude of apps and streaming services such as Netflix, YouTube, and more. The intuitive Smart Hub interface lets viewers effortlessly navigate between live TV, on-demand services, and their personal media library. Voice control capabilities are also supported, providing a convenient hands-free experience.

These televisions are powered by Samsung’s advanced picture quality technologies, including PurColor and UHD Dimming. PurColor enhances the color palette, making it broader and more expressive, while UHD Dimming independently adjusts the brightness and darkness across highlighted elements of the screen, improving overall image quality.

In terms of connectivity, the KU6075 models offer multiple HDMI and USB ports, ensuring easy connection to various devices, including gaming consoles, sound systems, and external storage for media playback.

In conclusion, the Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE models combine stunning 4K resolution, HDR capabilities, smart functionalities, and elegant design to provide an outstanding viewing experience for users looking to elevate their home entertainment setup.