Samsung UE65KS7090UXZG, UE43KS7590UXZG manual Troubleshooting wireless Internet connectivity issues

Page 13

Troubleshooting wireless Internet connectivity issues

After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings and select the correct router.

Unable to connect to a wireless router

1.Check if the router is turned on. If it is, turn it off and on again.

2.Enter the correct password if required.

IP auto setting failed

1.Do the following or configure the IP Settings manually.

2.Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

3.Enter the correct password if required.

Unable to connect to the network

1.Check all IP Settings.

2.Enter the correct password if required.

Connected to a local network, but not to the Internet

1.Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

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Contents Serial No ManualContents Smart Features Picture and Sound Troubleshooting Guide for Samsung Smart Remote Buttons Connecting to Samsung Smart RemoteUsing Smart Hub Using Smart HubSettings SourceSetting up Voice Interaction Using Voice InteractionRunning Voice Interaction Turning the voice on/offConnecting an Antenna Aerial Connecting Internet network Connecting to the InternetEstablishing a wired Internet connection Settings Network Open Network Settings Try NowChecking the internet connection status Establishing a wireless Internet connectionChanging the name of the TV on a network Troubleshooting wired Internet connectivity issues Try Now Troubleshooting Internet Connectivity IssuesWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connecting Video Devices Audio Input and Output Connections Connecting with an Hdmi ARC cableConnection Guide Source Connection Guide Connecting Bluetooth DevicesConnecting through the Hdmi port ― Screen sharing Connecting a ComputerConnecting through the Smart View app ― Content sharing Using Smart View Screen Mirroring or contents sharing Connecting a Mobile DeviceConnecting a mobile device via Smart View App Changing the input signal Switching between external devices connected to the TVEditing external devices Connection Notes Using additional functionsConnection notes for Hdmi Connection notes for audio devices Settings Sound Select Speaker to Audio OutConnection notes for computers Connection notes for mobile devicesAbout the Samsung Smart Remote Voice Interaction version Page About the Samsung Smart Remote Page Source Universal remote setup Connecting a Bluetooth keyboard and gamepad Connecting a USB keyboardUsing the keyboard Controlling the TV with a Keyboard or GamepadSetting up the keyboard Entering Text using the On-Screen Qwerty KeypadSmart Hub Displaying Home Screen Resetting Smart Hub Testing Smart Hub connectionsLaunching Smart Hub automatically Launching the last used app automaticallyCreating a Samsung account using a Facebook account Using a Samsung accountCreating a Samsung account Signing in to a Samsung accountSettings System Samsung Account Payment Info Using the Games ServiceSettings System Samsung Account Remove Account Managing payment information saved on the TVManaging purchased or installed games Installing and running a gameInstalling games Running an installed gameRemoving a game Rating gamesUpdating a game Locking or Unlocking a gameInstalling and running an app Using the Apps ServiceInstalling an app Launching an app Managing purchased or installed appsMoving apps Removing an appUpdating apps Using other app features and functionsLocking and unlocking apps Automatically updating appsUsing the Web Browser Using the e-ManualUsing the buttons in the e-Manual Launching the e-ManualPlaying pictures/video/music Try Now Playing media contentPlaying media content saved on a USB device Functions on the media content list screenFilter By Sort BySettings System Expert Settings Voice Interaction Try Now Viewing Digital Broadcast Information at a Glance Using the guideLive TV Guide Try Now Checking digital channel signal info and strength Changing the broadcast signalRecording Programmes Recording programmesManaging the schedule recording list Canceling a schedule recordingViewing recorded programmes Setting up a schedule viewing for a channel Setting Up a Schedule ViewingUsing the Channel List Using TimeshiftLive TV Channel List Try Now Removing registered channels Editing channelsEditing registered channels Creating a Personal Favourites ListRegistering channels as favourites Viewing and selecting channels on favourites lists only Editing a Favourites ListRemoving channels from a favourites list Rearranging a favourites listSettings Picture Special Viewing Mode Sports Mode Try Now Making Sports programmes More Realistic with Sports ModeWhen Audio Description is On Extracting highlights automaticallyConfiguring advanced broadcasting settings Viewing a game recorded in sports modeTV-Viewing Support Functions Scanning for available channelsTuning broadcast signals manually Setting the country areaSelecting the broadcast audio language Selecting a LanguageTuning digital channels Fine-tuning analog broadcastsTuning analogue channels Transferring channel listChanging teletext language Setting satellite systemShowing common interface menu Choosing a picture mode Adjusting the Picture QualityConfiguring advanced picture settings Analogue Clean View Digital Clean ViewFilm Mode Try Now Auto Motion PlusPicture Support Functions Viewing a HDR modeViewing a picture-in-picture PIP Changing the picture size Changing the picture size in 43 or Screen Fit modeChanging the picture size automatically Choosing a sound mode Adjusting the Sound QualityConfiguring advanced sound settings Adjusting the picture size and/or positionSelecting speakers Using the Sound Support FunctionsListening to the TV through Bluetooth devices Creating surround effect through Multiroom speaker Listening to the TV through a Multiroom speakerSetting the current time Setting the Time and Using the TimerUsing the sleep timer Using the timersTurning on the TV using the on timer Turning off the TV using the off timerReducing the energy consumption of the TV Preventing screen burnRead before connecting an Anynet+ HDMI-CEC Using Anynet+ HDMI-CECConnect an HDMI-CEC-compliant device to the TV Updating the TV’s software to the latest version Updating the TV’s SoftwareUpdating through the Internet Updating through the USB deviceUpdating the TV automatically Protecting the TV from Hacking and Malicious CodeChecking the TV and connected storage for malicious code Scanning viruses in real timeRunning the accessibility functions Using Other FunctionsChanging the volume, pitch, and speed of the voice guide Enabling voice guides for the visually impairedSelecting the broadcasting subtitle language Audio DescriptionLearning about the remote control for the visually impaired Adjusting the menu transparencyWhite text on black background high contrast Enlarging font for the visually impairedSetting up a password Configuring advanced system settingsChanging the menu language Checking Notifications Enabling/Disabling the front indicatorsProgram Rating Lock Locking/Unlocking the TV Control Button or Control StickEnabling game mode Restoring the TV to the factory settingsUsing the TV as a display model for retail stores Settings Broadcasting Expert Settings Running Data Service AutomaticallyHbbTV Pressing the TTX/MIX button in a toggling mannerConnecting the CI or CI+ Card via Common Interface slot Using a TV Viewing Card CI or CI+ CardUsing the CI or CI+ Card Teletext FeatureContact your service provider Displayed, indicating the channel list is updatedPage Page Settings Support Remote Management Try Now What Does Remote Service Do?Getting Support Getting support through Remote ManagementFinding the contact information for service There Is a Problem with the PictureRequesting service Testing the pictureSettings System Eco Solution Energy Saving Mode or Eco Sharpness, and Colour settings Settings Support Self Diagnosis Start Sound Test Try Now Testing the soundCant Hear the Sound Clearly My Computer Wont Connect There Is a Problem with the BroadcastNetwork Status Cant Connect to the InternetService Data ServiceAnynet+ HDMI-CEC Isnt Working Schedule Recording/Timeshift Function Isnt WorkingHave Trouble Launching/Using Apps My File Wont Play Want to Reset the TVUnder Self Diagnosis isnt Other IssuesAd appears on the screen Before using the recording and schedule recording functions Before Using the Recording and Timeshift FunctionsSystem Time Clock Two later than the specified timeBefore using the timeshift function Read Before Using Voice Interaction Supported Resolutions for each of UHD Input SignalsResolution 3840 x 2160p, 4096 x 2160p If Hdmi UHD Color is set to OffPrecautions for voice interaction Read Before Using AppsRequirements for using voice interaction Read Before Using the Web Browser ActiveX is not supported Commerce for online purchases is not supportedThose options ProperlyLimitations on use of photo, video, and music files Try Now Read Before Playing Photo, Video, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSvaf Supported video codecsVideo decoders Other restrictionsAudio decoders Picture sizes and input signals Read After Installing the TVRead before setting up a wireless Internet connection Installing an anti-theft lockPrecautions for wireless Internet Wireless security protocolsIndicator turning on Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 Supported Resolutions for Video SignalsRestrictions on using Bluetooth Read Before Using Bluetooth DevicesButtons and Functions Zooms the photo in by up to a factor ZoomFit to screen Fits the photo to the screenButtons and functions available while using sports mode Recording Time Dual PlayStarts instant recording of the current programme Stop Recording, Stop Timeshift / Go to Live TVLicence Open Source License Notice
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UE60KU6000UXRU, UE43KU6510UXRU, UE55KU6510UXRU, UE65KU6680UXRU, UE49KU6670UXRU specifications

The Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE televisions are part of Samsung’s popular KU6075 series, which has garnered attention for its impressive features and advanced technologies. These models are designed to deliver an exceptional viewing experience, blending high-quality picture performance with smart functionality.

One of the standout features of these TVs is their Ultra HD (4K) resolution, which offers four times the number of pixels found in Full HD. With 3840 x 2160 resolution, all models in this series provide crystal-clear images, ensuring that even the smallest details are captured with precision. This is complemented by Samsung's HDR (High Dynamic Range) technology, which enhances color depth and contrast levels, resulting in a more dynamic and lifelike viewing experience. HDR allows for a wider range of brightness, ensuring that darker scenes are rich in detail while bright scenes are vibrant.

The design of the KU6075 series is another highlight. With a sleek and modern aesthetic, these televisions are framed with ultra-slim bezels, which maximize screen real estate and create a more immersive viewing experience, perfect for integrating into any living space.

Additionally, all models come equipped with Samsung’s Smart TV platform, which allows users to easily access a multitude of apps and streaming services such as Netflix, YouTube, and more. The intuitive Smart Hub interface lets viewers effortlessly navigate between live TV, on-demand services, and their personal media library. Voice control capabilities are also supported, providing a convenient hands-free experience.

These televisions are powered by Samsung’s advanced picture quality technologies, including PurColor and UHD Dimming. PurColor enhances the color palette, making it broader and more expressive, while UHD Dimming independently adjusts the brightness and darkness across highlighted elements of the screen, improving overall image quality.

In terms of connectivity, the KU6075 models offer multiple HDMI and USB ports, ensuring easy connection to various devices, including gaming consoles, sound systems, and external storage for media playback.

In conclusion, the Samsung UE55KU6075UXXE, UE65KU6075UXXE, UE40KU6075UXXE, UE40KU6095UXXE, and UE50KU6075UXXE models combine stunning 4K resolution, HDR capabilities, smart functionalities, and elegant design to provide an outstanding viewing experience for users looking to elevate their home entertainment setup.