Samsung LH43PHFPBGC/EN, LH49PMFPBGC/EN, LH55PHFPMGC/EN, LH55PHFPBGC/EN manual Troubleshooting

Page 3

Table of contents

3

Support

75

 

 

06. Troubleshooting

Before you contact us

76

Diagnosis

76

Screen Resolution

76

Checkpoints

77

Frequently asked questions

82

07. Appendix

Specifications

83

 

 

General

83

Standard signal mode table

85

Responsibility for the pay service (Cost to Customers) 87

Not a product defect

87

A product damage caused by customer’s fault

87

Others

87

Optimum picture quality and afterimage burn-in

 

prevention

88

 

 

Optimum picture quality

88

Prevention of afterimage burn-in

88

Preventing afterimage burn-in

89

License

90

 

 

Image 3
Contents Page Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningDevice setup InstallationWhat’s Included Remote sensor PartsPanel key Remote sensor and spacer logo optionalSpacer logo optional Reverse sidePM32F/PM43F PM49F/PM55F models Only RJ45 Anti-theft lockTo lock an anti-theft locking device Port DescriptionPIM slot Plug In Module Sold separatelyVOL Remote controlC D To place batteries in the remote controlVentilation Guided installationInstallation on a perpendicularwall Installation on an indented wallWall mount kit specifications Vesa Wall mount installationPreparing before installing wall mount Installing the wall mount400.0 mm * 400.0 mm Model name  PM32F  PM43F / PH43FVesa screw hole specs a * B Standard screw Inches mm RS232C Cable External connectionCheckpoints Cable ConnectionLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Connection Viewing control state Get control commandControlling Set control command Control CodesPower control CommandInput source control Volume controlSetting the picture size Set Picture Size Screen mode controlSetting the input source Set Input Source Viewing screen status Get Screen Mode StatusViewing PIP on/off state Get the PIP ON/OFF Status Screen size controlPIP On/Off control Viewing the screen size Get Screen Size StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlyFull Natural Safety LockSetting the video wall Set Video Wall Mode Viewing the safety lock state Get Safety Lock StatusVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pEdit LAN connectionSource selection SourceInstallation/uninstallation UninstallationPC software Multiple Display Control Connection Using the RS-232C cableUsing the ethernet cable Connection using a direct LAN cableConnection using a cross LAN cable Home → Player → Viewing contentHome screen PlayerAvailable menu When content is runningFile formats compatible with Player Control buttons on the remoteRestrictions Template files and LFD.lfd filesContents Image Power PointVideo AudioSupported in Network Channel and Local Channel Template filesClone Product URL Launcher SettingSchedule URL LauncherPC Connection Cable ID SettingsDevice ID Device ID Auto SetVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer  Off / On Off TimerTicker Home → Ticker →Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current timePicture Screen adjustment2nd 3rd Picture Mode MenuWhen this setting is on, only UHD products are supported Hdmi Black Level Analog Clean ViewFilm Mode Auto AdjustmentImage Reset Reset PicturePicture Off OnScreen display adjustment OnScreen Display2nd 3rd Description Immediate display TimerAudio receiver. If this occurs, set the product to External Sound adjustmentIf Sound Output is set to External, Auto Volume is disabled SoundBroadcasting Broadcasting adjustmentNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredHow to set up manually Automatic Network Settings WiredManual Network Settings Wired How to set up automaticallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemPower Control Auto Power On Power On DelayAuto Source Switching Primary Source RecoveryMessage to On Play via Temperature ControlSecurity Safety Lock Input Device ManagerAnynet+ HDMI-CEC Touch Control LockRemote Management General Smart SecurityGame Mode Experience by selecting game modeReset System System menu Troubleshooting forAnynet+Anynet+ HDMI-CEC Anynet+ HDMI-CECProblem Possible Solution Anynet+ device Support SupportDiagnosis TroubleshootingScreen Resolution Before you contact usInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueRemote control issue Source device issueOther issue Defined resolution is not supported. appears Question Answer How can I change the frequency? Frequently asked questionsSpecifications AppendixGeneral Plug-and-Play Standard signal mode table MAC, 640 xMAC, 832 x VESA, 1152 x VESA, 640 xVESA, 800 x VESA, 1024 xProduct damage caused by customer’s fault Not a product defectOthers Prevention of afterimage burn-in What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Optimum picture qualityOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH32PMFPBGC/EN, LH43PHFPMGC/EN, LH55PMFPBGC/EN, LH55PHFPBGC/EN, LH49PMFPBGC/EN specifications

Samsung's line of professional display solutions, particularly the LH49PHFPBGC/UE, LH43PMFPBGC/EN, LH49PHFPBGC/NG, LH43PMFPBGC/EN, and LH49PMFPBGC/EN models, exemplifies the company's commitment to innovation and quality in digital signage technology. These models are designed to meet the diverse needs of businesses and organizations, providing exceptional visual performance, durability, and versatility.

A standout feature of these displays is their remarkable picture quality, characterized by vibrant colors and sharp images that enhance the viewer's experience. This is achieved through Samsung's advanced LED technology, which ensures high brightness and contrast ratios. Additionally, the displays support 4K resolution, delivering stunning detail that is essential for capturing audience attention in retail environments, corporate settings, or public spaces.

The series also incorporates HDR (High Dynamic Range) capabilities, allowing for a broader range of colors and luminance levels. This feature is particularly beneficial for content that requires precision and depth, enabling businesses to showcase their products or services in the best possible light. Furthermore, with a high refresh rate, these displays minimize lag, ensuring smooth transitions and motion, which is critical in dynamic content presentation.

Durability is a crucial aspect of these professional displays. Designed for 24/7 operation, they can withstand the rigors of continuous use without compromising performance. The robust build is complemented by a sleek, modern design that fits seamlessly into various environments, from retail stores to conference rooms.

Connectivity options are extensive, making it easy to integrate these displays into existing systems. With multiple HDMI and USB ports, users can easily connect various devices, enhancing flexibility in content management and delivery. Built-in Wi-Fi capabilities further facilitate wireless content sharing, enabling users to update and control displays remotely.

The intuitive user interface simplifies content management, allowing for quick and efficient scheduling and playback of media. This is particularly advantageous for businesses that require regular updates to their displays.

In summary, the Samsung LH49PHFPBGC/UE, LH43PMFPBGC/EN, LH49PHFPBGC/NG, LH43PMFPBGC/EN, and LH49PMFPBGC/EN models stand out in the digital signage market due to their breathtaking visuals, robust performance, and user-friendly features. These displays are engineered to deliver exceptional results, making them an excellent choice for any business looking to enhance its communication and engagement strategies. Whether it’s for advertising, information dissemination, or immersive experiences, Samsung’s professional displays are a reliable and high-quality solution.