Samsung LH43PMFPBGC/EN, LH49PMFPBGC/EN, LH55PHFPMGC/EN manual Adjust Brightness and Contrast

Page 78

Chapter 6. Troubleshooting

78

The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Go to Picture and adjust the Color Space settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

There is no image on the screen and the power LED

The product is in power saving mode.

blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after10 to 15 minutes.

 

 

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in

 

a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is

 

defective.

 

 

 

A cell phone within a distance of 3.3 ft radius may cause static on analogue and digital products.

 

 

The brightness and color do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and Sharpness.

 

 

 

Go to System and adjust the Energy Saving Mode settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Center to resolve the issue.

 

 

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Contents Page Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Installation Children may suffocateOperation Children may become injured or seriously harmedStorage Product may fall and become damaged or cause an injuryCleaning Precautions when handling the panelDevice setup InstallationWhat’s Included Remote sensor and spacer logo optional PartsPanel key Remote sensorReverse side Spacer logo optionalPort Description Anti-theft lockTo lock an anti-theft locking device PM32F/PM43F PM49F/PM55F models Only RJ45Plug In Module Sold separately PIM slotRemote control VOLTo place batteries in the remote control C DInstallation on an indented wall Guided installationInstallation on a perpendicularwall VentilationInstalling the wall mount Wall mount installationPreparing before installing wall mount Wall mount kit specifications VesaInches mm Model name  PM32F  PM43F / PH43FVesa screw hole specs a * B Standard screw 400.0 mm * 400.0 mmCable Connection External connectionCheckpoints  RS232C CableLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Control Codes Viewing control state Get control commandControlling Set control command ConnectionCommand Power controlVolume control Input source controlViewing screen status Get Screen Mode Status Screen mode controlSetting the input source Set Input Source Setting the picture size Set Picture SizeViewing the screen size Get Screen Size Status Screen size controlPIP On/Off control Viewing PIP on/off state Get the PIP ON/OFF StatusAuto adjustment control PC and BNC only Video Wall Mode ControlViewing the safety lock state Get Safety Lock Status Safety LockSetting the video wall Set Video Wall Mode Full NaturalVideo Wall On Video Wall User Control10x10 Video Wall Model 1 ~ Set Number Data 0x01 0x02 0x63 100 0x64Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP AV connection ‒‒ Sound → set Hdmi Sound to AvhdmiConnection using an Hdmi cable up to 1080p Audio system connectionSource LAN connectionSource selection EditInstallation/uninstallation UninstallationPC software Multiple Display Control Connection using a direct LAN cable Using the RS-232C cableUsing the ethernet cable ConnectionConnection using a cross LAN cable Player Viewing contentHome screen Home → Player →Control buttons on the remote When content is runningFile formats compatible with Player Available menuTemplate files and LFD.lfd files RestrictionsContents Audio Power PointVideo ImageTemplate files Supported in Network Channel and Local ChannelURL Launcher URL Launcher SettingSchedule Clone ProductDevice ID Auto Set ID SettingsDevice ID PC Connection CableVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer Home → Ticker → Off TimerTicker  Off / OnApproving a connected device from the server Setting the current time Select Edit  Setup Select Time ZoneMenu Screen adjustment2nd 3rd Picture Mode PictureWhen this setting is on, only UHD products are supported Auto Adjustment Analog Clean ViewFilm Mode Hdmi Black LevelImage Reset Reset PicturePicture Off OnScreen display adjustment OnScreen Display2nd 3rd Description Timer Immediate displaySound Sound adjustmentIf Sound Output is set to External, Auto Volume is disabled Audio receiver. If this occurs, set the product to ExternalBroadcasting adjustment BroadcastingNetwork NetworkNetwork Network Settings Wired Connecting to a Wired NetworkHow to set up automatically Automatic Network Settings WiredManual Network Settings Wired How to set up manuallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemPrimary Source Recovery Power On DelayAuto Source Switching Power Control Auto Power OnMessage to On Input Device Manager Temperature ControlSecurity Safety Lock Play viaGeneral Smart Security Touch Control LockRemote Management Anynet+ HDMI-CECGame Mode Experience by selecting game modeReset System Anynet+ HDMI-CEC Troubleshooting forAnynet+Anynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportBefore you contact us TroubleshootingScreen Resolution DiagnosisInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Sound issue Go to Sound and change Sound Output to InternalRemote control issue Source device issueOther issue Defined resolution is not supported. appears Frequently asked questions Question Answer How can I change the frequency?Specifications AppendixGeneral Plug-and-Play Standard signal mode table MAC, 640 xMAC, 832 x VESA, 1024 x VESA, 640 xVESA, 800 x VESA, 1152 xProduct damage caused by customer’s fault Not a product defectOthers Optimum picture quality What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Prevention of afterimage burn-inPreventing afterimage burn-in OZ348 2030 UA102 2110License Open Source Licence Notice
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LH32PMFPBGC/EN, LH43PHFPMGC/EN, LH55PMFPBGC/EN, LH55PHFPBGC/EN, LH49PMFPBGC/EN specifications

Samsung's line of professional display solutions, particularly the LH49PHFPBGC/UE, LH43PMFPBGC/EN, LH49PHFPBGC/NG, LH43PMFPBGC/EN, and LH49PMFPBGC/EN models, exemplifies the company's commitment to innovation and quality in digital signage technology. These models are designed to meet the diverse needs of businesses and organizations, providing exceptional visual performance, durability, and versatility.

A standout feature of these displays is their remarkable picture quality, characterized by vibrant colors and sharp images that enhance the viewer's experience. This is achieved through Samsung's advanced LED technology, which ensures high brightness and contrast ratios. Additionally, the displays support 4K resolution, delivering stunning detail that is essential for capturing audience attention in retail environments, corporate settings, or public spaces.

The series also incorporates HDR (High Dynamic Range) capabilities, allowing for a broader range of colors and luminance levels. This feature is particularly beneficial for content that requires precision and depth, enabling businesses to showcase their products or services in the best possible light. Furthermore, with a high refresh rate, these displays minimize lag, ensuring smooth transitions and motion, which is critical in dynamic content presentation.

Durability is a crucial aspect of these professional displays. Designed for 24/7 operation, they can withstand the rigors of continuous use without compromising performance. The robust build is complemented by a sleek, modern design that fits seamlessly into various environments, from retail stores to conference rooms.

Connectivity options are extensive, making it easy to integrate these displays into existing systems. With multiple HDMI and USB ports, users can easily connect various devices, enhancing flexibility in content management and delivery. Built-in Wi-Fi capabilities further facilitate wireless content sharing, enabling users to update and control displays remotely.

The intuitive user interface simplifies content management, allowing for quick and efficient scheduling and playback of media. This is particularly advantageous for businesses that require regular updates to their displays.

In summary, the Samsung LH49PHFPBGC/UE, LH43PMFPBGC/EN, LH49PHFPBGC/NG, LH43PMFPBGC/EN, and LH49PMFPBGC/EN models stand out in the digital signage market due to their breathtaking visuals, robust performance, and user-friendly features. These displays are engineered to deliver exceptional results, making them an excellent choice for any business looking to enhance its communication and engagement strategies. Whether it’s for advertising, information dissemination, or immersive experiences, Samsung’s professional displays are a reliable and high-quality solution.