Samsung SHR-7080P, SHR-8160P, SHR-7162P, SHR-8082P, SHR-8162P, SHR-7082P, SHR-7160P Troubleshooting

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TROUBLESHOOTING

Symptom

 

 

Countermeasures

 

 

The system does not turn on and the indicator on the

x Check if the power supply system is properly connected.

front panel does not work at all.

x Check the system for the input voltage from the power source.

 

x If the problem persists even after you have taken the above actions,

 

check the power supplier and replace it with a new one if neccessary.

 

 

Some channels display just a black screen even if

x Check if the camera connected to the system properly displays the

they receive video sources.

image. Sometimes, this problem may occur on a camera that is not

 

properly connected to the video source.

 

x Check if the camera is properly supplied with power.

 

x Sometimes, this problem may occur on a channel with weak video

 

signal from a video distributor that is connected to multiple systems. In

 

this case, input the video source of the camera directly into the DVR.

 

This may find the cause and solve the problem.

 

 

If I press the [REC] button on the front panel, the

x Check if there is a free space on the HDD for the recording.

REC indicator does not flash, nor the player start

x Check if the record mode is set to ON in the record mode setting.

recording.

 

 

 

 

 

The screen displays the logo image repeatedly.

x This may occur from a problem with the main board, or the related

 

software is corrupt.

 

 

Contact the nearest service center for more information.

 

 

The Channel button does not work on the Live

x The Channel button does not work if the current screen is in the event

screen.

monitoring mode.

 

 

In the event monitoring screen, press the [ALARM] button to exit the

 

screen and select a channel.

 

 

The cursor will not move to the Start button when I

x Check if the channel and the date that you want to play are marked with

start the calendar search.

the V symbol.

 

 

Both channel and date should be checked before you can start playing

 

with the Start button.

 

 

 

When the alarm sounds, I press the [ALARM] button

x Press the [MENU] button on the front panel to release the alarm in the

on the front panel to release the alarm but it does

following way:

 

not work. The alarm persists and I could not set it off

1) To release the event monitoring mode : Monitoring Mode – set the

in any way.

duration of the event monitoring to Off.

 

2) To release the alarm sound : Event Record Mode - Alarm (Motion

 

Detection/Video Loss) – deactivate the alarm sound.

 

3) To release the event : Event Record Mode - Alarm (Motion Detection/

 

Video Loss) – set the mode to Off.

 

 

 

 

No response is made even if I press the [PTZ] button

x Menu

Camera

Check if the current protocols and other settings in

on the Live screen.

the PTZ device are properly configured according to the PTZ camera.

 

 

I've found that the DVR does not recognize as many

x It takes time for the DVR to recognize multiple external HDDs. Try again

disks as installed when I have connected multiple

in a moment and if the problem (of failure to recognize as many HDDs

external HDDs to the DVR.

as connected) persists, it may occur due to a mechanical error of the

 

HDD installed. Try again with a different HDD.

 

 

 

 

APPENDIX

English _101

Image 101
Contents Channel/16 Channel DVR Overview Features Overview Important Safety InstructionsBefore Start Operating temperature -20C ~ +85CNormal capacity 170mAh Continuous standard load 0.2mAStandards Approvals Package ContentsContents English Part Names and Functions Front REC AlarmMode Audio8080/8082 Rear 8160/8162 Rear Part Names and Functions Rear7080/7082 Rear Audio OUT Video OUTVGA HdmiUsing the numeric buttons Remote ControlChannel Press each button between 1 toPress any button among 1 to Changing the Remote Control IDChecking the Installation Environment Installation Installation Rack InstallationHDD Addition  Fix the screws not to be loosened by vibrationsIf adding HDDs to SHR-7080, 7160, 8080 Adding a HDDLoosen the screws x4 in the left/right and upper Signal cables Sata Cable to connectors ~ on the main boardIf adding HDDs to SHR-7082, 7162, 8082 fi x it with screws Connecting the Network Connecting the VIDEO, AUDIO, and MonitorConnecting to Internet through Ethernet 10/100/1000BaseT  Connecting with OtherConnecting to Internet through Adsl Connecting the USBConnecting External Sata HDD  Connecting with Other Device Connecting POS DeviceConnecting the Alarm INPUT/OUTPUT  Ex DVRTX+/- SCC-C6433,35RX+ DVRTX+/- SCC-C6403,07TX+ Connecting the RS-485 DeviceStarting the system Getting StartedShutting Down the System  LiveLogin Icons on the Live Screen Live Screen ConfigurationSplit Mode Menu Error InformationSplit Mode Menu Live Screen MenuZoom Single Mode MenuView the Launcher Menu Current mode is highlighted in whiteSystemDate/Time/LanguageTime. Click to display the hidden menu to the rightSwitching the screen mode Live ModeSwitching the split mode Auto SequenceManual Switching Channel Setting10-16 Auto SequenceSwitching to Single Mode Selecting a Spot OUT modeSpot OUT Multichannel Live MenuZoom Audio ON/OFF in Single modeAudio ON/OFF FreezeEvent Monitoring Setting the Date/Time/Language System SetupDate/Time/Language Set the Date/Time/LanguageUsing the DVR Setting HolidayUsing the Calendar Permission Management Setting the AdministratorUsing Virtual Keyboard Setting the User Setting the GroupSetup Setting PermissionsSystem Management Checking the System InformationUpdating the Software System UpgradeBroadcastS/W Upgrade System Log SettingsLog Information Setting the Camera Setting the DeviceCamera Event LogScreen Setup Setting the PTZFormatting Storage DeviceConfirming Devices Select HDD Alarm HDD AlarmUse the up/down buttons in Device window to Move to Storage Device, and press Enter buttonPOS Devices Remote DevicesRemote Device POS DeviceMonitor Setting the MonitorUsing Setting the Spot OUTSetting the Screen Mode Recording Schedule Setting the RecordingRecord Recording ScheduleSetting Standard Recording Properties Quality / ResolutionEvent Record Duration Recording Color TagsRecord Option Setting Event Recording PropertiesResolution Sensor Detection Setting the EventNormal Close Sensor is closed EventAlarm Setup Setting the Motion Detection AreaMotion Detection Motion DetectionVideo Loss Detection Alarm ScheduleSetting the Backup BackupYou can backup the desired data to a connected device BackupConnection Mode Network ConfigurationSetting the Connection You can set the network connection route and protocolMove to Connection Mode, and press Enter Setting the ProtocolSelect Protocol Protocol Type Select the protocol type between TCPDynamic IP Dhcp mode Connecting and Setting the NetworkWhen no router is used External Port Range Enter the TCP Port set When a router is usedTCP port can be different IP in Connection menu of the connected DVRNetwork setting window, press the up/down Ddns SettingLive Transfer Button to move to Live Transfer and press Enter buttonEvent Setting Mailing ServiceSmtp Setting GroupAdd User Group SettingRecipient Setting Controlling a PTZ Device Using the PTZ cameraPTZ Device Getting started with PTZCamera Setting Preset SettingTime Search SearchEvent Search Backup SearchSearch & Play You can search for events by the channel and play themMotion Search POS SearchPOS Search Motion SearchPlay Backup RangePlayback Introducing WEB Viewer What is Web Viewer? WEB Viewer Connecting WEB ViewerWeb viewer Using Live Viewer Single Mode Quad Mode Nine Mode You can change the split mode by clicking each number iconSingle Mode Full Screen ModeChannels 10~16. In Sixteen MODE, the screen is refreshed  16-split mode does not support SEQUENCE, Previous and NextCapture Saves the current screen into a BMP or Jpeg fi le CH1 to CH4 CH5 to CH8 CH9 to CH12Channel DVR Changing the Live Screen Channel Web viewer Using Search Viewer Sixteen Mode Saving the Live Screen on the PC Searching the Recorded Video in the Calendar You can confi gure the various settings of the DVR system Viewer SetupSystem Date/Time/LanguagePermission Management HolidaySystem Management Storage Device DeviceCamera Monitor Remote DevicePOS Device Recording Schedule For more information, refer to Setting the Recording.Record Event REC Quality & ResolutionEvent Record Duration Record OptionYou can set the alarm output time if a video loss occurs Alarm ScheduleMotion Detection Video Loss DetectionNetwork You can check the Ddns settingsConnection Live TransferSmtp Mailing ServiceAbout Recommended System Requirements SEC Backup Viewer Backup Viewer PAL Product SpecificationUSB HDD CifsSata HDD  AppendixRS-232C POS Sata HDD-MAXSHR-8162 Product OverviewManagement Default SettingDuration Smtp Troubleshooting By the service personnel Retailer or the service center for more informationOn the screen Navigate through the time barWe protect your rights with two steps Open Source License Report on the ProductPreamble On the Program is not required to print an announcement No Warranty END of Terms and Conditions How to Apply These Terms to Your New ProgramsTerms and Conditions Appendix English Additional Terms No Surrender of Others Freedom PatentsEND of Terms and Conditions Revised Versions of this LicenseLimitation of Liability English Is included without limitation in the term modifi cation English Promoting the sharing and reuse of software generally Copyright C year name of author How to Apply These Terms to Your New LibrariesLoss of USE, DATA, or Profits or Business Interruption OpenSSL LicenseThis Software is Provided by Eric Young ‘‘AS IS’’ Correct disposal of batteries in this product
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SHR-8162P, SHR-8082P, SHR-7080P, SHR-7160P, SHR-8080P specifications

Samsung has long been a trusted name in the surveillance industry, consistently delivering high-quality products that meet the demands of both consumers and businesses. Among their offerings, the SHR series of digital video recorders stands out, particularly the SHR-7162P, SHR-7082P, SHR-8080P, SHR-7080P, and SHR-8082P models. Each of these units is designed to enhance security monitoring through advanced features, robust technology, and user-friendly interfaces.

Starting with the SHR-7162P, this model is equipped with 16 channels, allowing for comprehensive surveillance of large areas. It supports recording at a resolution of up to 4MP, ensuring clear and detailed footage. With a built-in HDMI output, users can easily connect the unit to modern displays for real-time monitoring. Additionally, the SHR-7162P features motion detection alerts, allowing for intelligent monitoring and reducing false alarms.

The SHR-7082P offers an 8-channel configuration, catering well to smaller environments while maintaining high-quality recording capabilities. This model supports dual-stream encoding, which provides flexibility in managing bandwidth and storage. The SHR-7082P also includes an intuitive UI for seamless navigation, making it suitable for both novice and experienced users.

The SHR-8080P stands out with a notable 16-channel capacity and is designed for larger premises that require extensive coverage. This model not only excels in video quality but also features H.265 video compression technology, which allows for reduced storage requirements without sacrificing image clarity. With remote viewing capabilities, the SHR-8080P empowers users to monitor their property anytime, anywhere.

Similarly, the SHR-7080P, much like the 8080P, offers 8 channels and focuses on high-definition recordings. This unit stands out for its efficient use of storage with advanced video compression techniques, ensuring that valuable storage space is utilized effectively.

Lastly, the SHR-8082P, also featuring 16 channels, combines robust video recording capabilities with reliable network functionality. WIth support for PoE (Power over Ethernet), it simplifies installation by allowing both data and power to be delivered over a single cable.

Overall, the Samsung SHR series is characterized by high-resolution recording, efficient storage management, and user-friendly interfaces, making them ideal solutions for a variety of surveillance needs. Whether for small businesses or expansive facilities, these devices demonstrate Samsung's commitment to offering cutting-edge technology in security.