Samsung LH55WMHPTWC/EN White does not really look white, Product will turn off automatically

Page 44

Source window (HDMI) issue

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

The product will turn off automatically.

Make sure the power cable is connected properly to the product and power outlet.

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast

 

moving objects such as in a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not

 

mean the product is defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analog and digital

 

products.

 

 

The brightness and color do not look normal.

From the menu, select Support → Reset All to try resetting the screen.

 

 

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or

 

if the signal is not stable. To resolve the issue, change the PC resolution to the recommended

 

resolution.

 

 

The screen cannot be displayed in full screen.

If the source window is set to full screen mode while in portrait orientation, a black bar appears

 

at both the top and bottom.

 

Change to landscape orientation, and then switch the Source window to full screen mode.

 

 

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Contents WM55H Table of contents Specifications Before Using the Product Safety PrecautionsElectricity and safety StorageInstallation Insert the power plug all the way in so it is not looseOperation Use the product at the recommended resolution and frequency Store small accessories out of the reach of childrenDo not drop objects on the product or apply impact Do not use humidifiers or stoves around the productPrecautions for Use Cleaning the exterior and displayPreparations Checking the ComponentsPower button PartsParts Description Pen holderDetects users motions to turn the product on or off Motion sensorPorts Ports DescriptionBefore Installing the Product Installation Guide Installation on a Perpendicular WallInstallation on an Indented Wall RotationInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Standard Screw Quantity InchesConnecting to a Wired Network Connecting to a networkNetwork Settings Wired Automatic Open Network Settings Wired Manual Open Network Settings WiredHow to set up automatically How to set up manuallyAutomatic Network Setup Wireless Network Settings WirelessConnecting to a Wireless Network Manual Network Setup Wireless How to set up using Use WPS Use WPSPortrait orientation WritingWhats a Roll? Screen Elements Buttons DescriptionImport ExportDrawing / Erasing Changing pen thicknessChanging the pen color ErasingManaging Rolls → Open Opening rollsDeleting / Exporting rolls Focus ViewerNumber Icons Description Mirroring functionConnecting to a Mobile Device Import → MobileConnecting to a Laptop Connecting using a cableConnecting via the WiFi Display function Import → LaptopImporting from a USB Device Importing from a Network DriveImport → USB Import → Network DriveMenu bar Source WindowDevice name Export Sending Email Export → EmailSubject SendInstalling Flip Printing Software Setting up the printerSetting up automatically Setting up manuallyAccessible Printer Color ModeExport → Print CopiesExporting to a USB Device Exporting from a Network DriveExport → USB Export → Network Drive2nd 3rd Description MenuPen Connect Access Notification Network DriveAdd Account Edit AccountSystem DSTAdvanced Settings Auto Save & Auto Power OffStart Setup USB LockPicture Software Update Update NowReset All SupportSource window Hdmi issue Troubleshooting GuideProblems and Solutions White does not really look white Product will turn off automaticallyScreen display does not look normal Brightness and color do not look normalSound issue Touch function issues Icons can be touched but the drawings cannotIs open Use two pens, but they do not work wellOther issue There is no sound in Hdmi modeProduct smells like plastic DVI-HDMI cable is connectedModel Name SpecificationsGeneral Plug-and-Play Preset Timing Modes Page Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defectRecommended prevention practices What is afterimage burn-in?Prevention of Afterimage Burn-in
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