Samsung Troubleshoot Your LH55WMHPTWC Display: Common Issues and Solutions
Page 47

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

 

 

When I try to change the PC resolution, a message "The

The message "The defined resolution is not currently supported." appears if the input source

defined resolution is not currently supported." appears.

resolution exceeds the maximum resolution of the product.

 

To resolve the issue, change the PC resolution to a resolution supported on the product.

 

 

There is no sound from the speakers in HDMI mode when a

DVI cables do not transmit sound data.

DVI-HDMI cable is connected.

 

 

 

HDMI Black Level is not functioning properly on an HDMI

This function is available only when a source device, such as a DVD player and STB, is

device with YCbCr output.

connected to the product via an HDMI (RGB signal) cable.

 

 

There is no sound in HDMI mode.

Displayed picture colors may not look normal. Video or sound may not be available. This can

 

occur if a source device that only supports an older version of the HDMI standard is connected

 

to the product.

 

 

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Contents WM55H Table of contents Specifications Storage Before Using the ProductSafety Precautions Electricity and safetyInsert the power plug all the way in so it is not loose InstallationOperation Do not use humidifiers or stoves around the product Use the product at the recommended resolution and frequencyStore small accessories out of the reach of children Do not drop objects on the product or apply impactCleaning the exterior and display Precautions for UseChecking the Components PreparationsPen holder Power buttonParts Parts DescriptionMotion sensor Detects users motions to turn the product on or offPorts Description PortsRotation Before Installing the Product Installation GuideInstallation on a Perpendicular Wall Installation on an Indented WallStandard Screw Quantity Inches Installing the Wall MountInstalling the Wall Mount Wall Mount Kit Specifications VesaConnecting to a Wired Network Connecting to a networkNetwork Settings Wired How to set up manually Automatic Open Network Settings WiredManual Open Network Settings Wired How to set up automaticallyAutomatic Network Setup Wireless Network Settings WirelessConnecting to a Wireless Network Manual Network Setup Wireless Use WPS How to set up using Use WPSPortrait orientation WritingWhats a Roll? Export Screen ElementsButtons Description ImportErasing Drawing / ErasingChanging pen thickness Changing the pen colorManaging Rolls → Open Opening rollsDeleting / Exporting rolls Focus ViewerNumber Mirroring function Icons DescriptionImport → Mobile Connecting to a Mobile DeviceImport → Laptop Connecting to a LaptopConnecting using a cable Connecting via the WiFi Display functionImport → Network Drive Importing from a USB DeviceImporting from a Network Drive Import → USBMenu bar Source WindowDevice name Export Send Sending EmailExport → Email SubjectSetting up manually Installing Flip Printing SoftwareSetting up the printer Setting up automaticallyCopies Accessible PrinterColor Mode Export → PrintExport → Network Drive Exporting to a USB DeviceExporting from a Network Drive Export → USB2nd 3rd Description MenuPen Connect Edit Account Access NotificationNetwork Drive Add AccountDST SystemUSB Lock Advanced SettingsAuto Save & Auto Power Off Start SetupPicture Support Software UpdateUpdate Now Reset AllSource window Hdmi issue Troubleshooting GuideProblems and Solutions Brightness and color do not look normal White does not really look whiteProduct will turn off automatically Screen display does not look normalSound issue Use two pens, but they do not work well Touch function issuesIcons can be touched but the drawings cannot Is openDVI-HDMI cable is connected Other issueThere is no sound in Hdmi mode Product smells like plasticModel Name SpecificationsGeneral Plug-and-Play Preset Timing Modes Page Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixRecommended prevention practices What is afterimage burn-in?Prevention of Afterimage Burn-in
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