Samsung LH55WMHPTWC/XY, LH55WMHPTWC/EN, LH55WMHPTWC/XV, LH55WMHPTWC/CH manual Sound issue

Page 45

Sound issue

There is no sound.	Check the volume.

The volume is too low.	Adjust the volume.

	If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
	sound card or software program.

Video is available but there is no sound.	If an HDMI cable is connected, check the audio output settings on the PC.

	If a source device is used
	•• Check the audio output settings for the source device.
	(For example, if your monitor is connected to HDMI, you may need to change the audio
	option of your video output device to HDMI.)

	Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers.	Low signal level can cause corrupted sound.

There is audible sound when the volume is muted.	Audio settings for main speakers are separate from the internal speakers on the product.
	Changing or muting the volume on the product does not affect an external amplifier(decoder).

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Contents WM55H Table of contents Specifications Safety Precautions Before Using the ProductElectricity and safety StorageInsert the power plug all the way in so it is not loose InstallationOperation Store small accessories out of the reach of children Use the product at the recommended resolution and frequencyDo not drop objects on the product or apply impact Do not use humidifiers or stoves around the productCleaning the exterior and display Precautions for UseChecking the Components PreparationsParts Power buttonParts Description Pen holderMotion sensor Detects users motions to turn the product on or offPorts Description PortsInstallation on a Perpendicular Wall Before Installing the Product Installation GuideInstallation on an Indented Wall RotationInstalling the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Standard Screw Quantity InchesConnecting to a network Network Settings WiredConnecting to a Wired Network Manual Open Network Settings Wired Automatic Open Network Settings WiredHow to set up automatically How to set up manuallyNetwork Settings Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless Use WPS How to set up using Use WPSWriting Whats a Roll?Portrait orientation Buttons Description Screen ElementsImport ExportChanging pen thickness Drawing / ErasingChanging the pen color ErasingManaging Rolls Opening rolls Deleting / Exporting rolls→ Open Viewer NumberFocus Mirroring function Icons DescriptionImport → Mobile Connecting to a Mobile DeviceConnecting using a cable Connecting to a LaptopConnecting via the WiFi Display function Import → LaptopImporting from a Network Drive Importing from a USB DeviceImport → USB Import → Network DriveSource Window Device nameMenu bar Export Export → Email Sending EmailSubject SendSetting up the printer Installing Flip Printing SoftwareSetting up automatically Setting up manuallyColor Mode Accessible PrinterExport → Print CopiesExporting from a Network Drive Exporting to a USB DeviceExport → USB Export → Network DriveMenu Pen2nd 3rd Description Connect Network Drive Access NotificationAdd Account Edit AccountDST SystemAuto Save & Auto Power Off Advanced SettingsStart Setup USB LockPicture Update Now Software UpdateReset All SupportTroubleshooting Guide Problems and SolutionsSource window Hdmi issue Product will turn off automatically White does not really look whiteScreen display does not look normal Brightness and color do not look normalSound issue Icons can be touched but the drawings cannot Touch function issuesIs open Use two pens, but they do not work wellThere is no sound in Hdmi mode Other issueProduct smells like plastic DVI-HDMI cable is connectedSpecifications GeneralModel Name Plug-and-Play Preset Timing Modes Page Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectWhat is afterimage burn-in? Prevention of Afterimage Burn-inRecommended prevention practices

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