Samsung LH55WMHPTWC/XV manual Touch function issues, Icons can be touched but the drawings cannot

Page 46

Touch function issues

The icons can be touched but the drawings cannot.	Use the provided product-specific pen.

Drawing and erasing do not work when the Source window	In the PIP mode, the drawing function is not supported within the Source window. In the source
is open.	window, drawings in a PC application such as Paint are made by that PC application.

Touching does not work when HDMI connection is used.	When the product is connected to a PC, make sure that the PC screen is in the full screen mode
	(landscape).

	Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
	a USB cable.

I use two pens, but they do not work well.	Make sure that there is enough space between the two pens at multi-touching.

Touches break, reaction speed gets slow, and so on.	Make sure that there are no foreign substances on the screen surface.

	Check whether the screen is broken.

	Make sure that the product is not exposed to direct sunlight.

Image 46

Contents WM55H Table of contents Specifications Electricity and safety Before Using the ProductSafety Precautions StorageInstallation Insert the power plug all the way in so it is not looseOperation Do not drop objects on the product or apply impact Use the product at the recommended resolution and frequencyStore small accessories out of the reach of children Do not use humidifiers or stoves around the productPrecautions for Use Cleaning the exterior and displayPreparations Checking the ComponentsParts Description Power buttonParts Pen holderDetects users motions to turn the product on or off Motion sensorPorts Ports DescriptionInstallation on an Indented Wall Before Installing the Product Installation GuideInstallation on a Perpendicular Wall RotationWall Mount Kit Specifications Vesa Installing the Wall MountInstalling the Wall Mount Standard Screw Quantity InchesNetwork Settings Wired Connecting to a networkConnecting to a Wired Network How to set up automatically Automatic Open Network Settings WiredManual Open Network Settings Wired How to set up manuallyConnecting to a Wireless Network Network Settings WirelessAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using Use WPS Use WPSWhats a Roll? WritingPortrait orientation Import Screen ElementsButtons Description ExportChanging the pen color Drawing / ErasingChanging pen thickness ErasingManaging Rolls Deleting / Exporting rolls Opening rolls→ Open Number ViewerFocus Icons Description Mirroring functionConnecting to a Mobile Device Import → MobileConnecting via the WiFi Display function Connecting to a LaptopConnecting using a cable Import → LaptopImport → USB Importing from a USB DeviceImporting from a Network Drive Import → Network DriveDevice name Source WindowMenu bar Export Subject Sending EmailExport → Email SendSetting up automatically Installing Flip Printing SoftwareSetting up the printer Setting up manuallyExport → Print Accessible PrinterColor Mode CopiesExport → USB Exporting to a USB DeviceExporting from a Network Drive Export → Network DrivePen Menu2nd 3rd Description Connect Add Account Access NotificationNetwork Drive Edit AccountSystem DSTStart Setup Advanced SettingsAuto Save & Auto Power Off USB LockPicture Reset All Software UpdateUpdate Now SupportProblems and Solutions Troubleshooting GuideSource window Hdmi issue Screen display does not look normal White does not really look whiteProduct will turn off automatically Brightness and color do not look normalSound issue Is open Touch function issuesIcons can be touched but the drawings cannot Use two pens, but they do not work wellProduct smells like plastic Other issueThere is no sound in Hdmi mode DVI-HDMI cable is connectedGeneral SpecificationsModel Name Plug-and-Play Preset Timing Modes Page Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectPrevention of Afterimage Burn-in What is afterimage burn-in?Recommended prevention practices

Related manuals

Manual 53 pages 12.84 Kb

Manual 2 pages 32.83 Kb

Manual 53 pages 60.29 Kb

Manual 53 pages 22.24 Kb

Manual 53 pages 39.29 Kb

Manual 53 pages 23.19 Kb

Manual 53 pages 27.12 Kb

Manual 53 pages 25.23 Kb

Manual 53 pages 2.31 Kb

Manual 53 pages 3.03 Kb

Manual 53 pages 33.69 Kb