Connecting to a computer
Symptom | Explanation/Solution |
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Your computer does not recognize | • Disconnect the USB cable from the computer and camcorder, |
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your camcorder. | restart the computer, then connect the USB cable again correctly. |
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| • A video codec is needed to play the file recorded on your |
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| camcorder. Install the software provided with your camcorder. |
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| page 133 |
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Cannot play a video file properly on | • Make sure you insert the connector in the correct direction, and |
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connect the USB cable to the USB jack on your camcorder firmly. |
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a PC. | • Disconnect the cable from the computer and camcorder, restart |
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| the computer, and then connect the cable again properly. |
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| • To play back an HD video file, a computer with better specifications |
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| is required. |
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| Use a computer with the recommended specifications. page 129 |
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• Exit the |
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properly. | computer. |
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• Set PC Software to On in the Settings menu or install |
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in the computer. pages 93, 133 |
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| • Video playback or sound may stop temporarily depending on your |
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Your computer is not playing | computer. The video or sound copied to your computer is not |
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affected. |
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videos, images, or sound located | • If your camcorder is connected to a computer that does not |
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on your camcorder properly. | support |
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| played correctly. The image and sound copied to your computer |
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| are not affected. |
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| • Check the system requirements to play a video. |
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| • Shut down all other applications currently running on the computer. |
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The playback screen is paused or | • If you play a video on your camcorder when it is connectd to a |
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distorted. | computer, the video may not play smoothly on the computer, |
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| depending on the transfer speed. Please copy the file to your PC, |
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| and then play it back. | 147 | |
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