¦Troubleshooting for internet@TV
Problem | Possible Solution |
Some widget services do not work. | Check with that service provider. |
| In the widget, press the green button and get contact information or refer to help |
| website for widget service provider information. |
| Refer to Help website page. |
What is the advantage of single sign | If you create account and register your login information of desired service, you can |
on? | access personalized content without additional login. |
When a network error occurred, I can’t | If network connection doesn’t work, your service might be limited. |
use other menus except setting menu. | Because all of function except setting menu are needed to connect internet. |
Is there any possibility to show adult | Basically, at the list on the menu it is filtered out. But by using search function, It can |
movies on YouTube? | be shown. In this case, using the Widget Gallery lock the widget service. |
¦ Help Website
Country | Website |
UAE | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
Australia | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
China | www.samsung.com → 个人消费产品 → 电视产品 → medi@2.0 → Internet@TV |
India | www.samsung.com → consumer products → television → medi@2.0 → Internet@TV |
Indonesia | www.samsung.com → Produk → television → medi@2.0 → Internet@TV |
Japan | www.samsung.com → 製品情報 → 液晶ディスプレイ → medi@2.0 → Internet@TV |
Malaysia | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
New Zealand | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
Philippines | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
Singapore | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
Taiwan | www.samsung.com → 個人消費産品 → 電視 → medi@2.0 → Internet@TV |
Thailand | www.samsung.com → ผลิตภัณฑ์→ โทรทัศน์→ medi@2.0 → Internet@TV |
Vietnam | www.samsung.com → sản phẩm nghe nhìn → máy thu hình → medi@2.0 → Internet@TV |
South Africa | www.samsung.com → Consumer → television → medi@2.0 → Internet@TV |
NApproaching step may be changed later on. N It can be different links for special countries.