Samsung UA60KS8000KXZN, UA65KS9500KXZN There Is a Problem with the Picture, Testing the picture

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support Self Diagnosis Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for flaws or faults.

The problem			Try this!
	If your Samsung Television is flickering or dimming sporadically, you may need to
Flickering and	disable some of the energy efficiency features. Disable Energy Saving Mode (
	Settings System Eco Solution Energy Saving Mode) or Eco Sensor (
Dimming
	Settings System Eco Solution Eco Sensor) or Motion Lighting (			Settings
	System Eco Solution Motion Lighting).
	If the colour on your Samsung television screen is not correct or the black and white
	colours are off, run Start Picture Test (		Settings Support Self Diagnosis
	Start Picture Test).
Component	If the test results indicate that the problem is not caused by the TV, do the following:
Connections/Screen	●● Confirm that the video input connectors are connected to the correct external
Colour	device video output connectors.
	●● Check the other connections as well. If the TV is connected to an external device
	via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their
	proper connectors.
	If the colours on your Samsung TV are correct but just a little too dark or bright, try
Screen Brightness	adjusting the following settings first.
	●● Select	Settings Picture	Expert Settings menu and adjust the
	Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings.
Ghosting, Blurring, or	If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (
Juddering	Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.