Samsung LH55MLEPLSC/NG PIP menu is not available, Defined resolution is not supported. appears

Page 99

Chapter 6. Troubleshooting

99

Small particles are found on the edges of the product.	The particles are part of the product design. The product is not defective.

The PIP menu is not available.	The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message “The	The message “The defined resolution is not supported.” appears if the input source resolution exceeds the
defined resolution is not supported.” appears.	maximum resolution of the display.
	To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when	DVI cables do not transmit sound data.
a DVI-HDMI cable is connected.	Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI	This function is available only when a source device, such as a DVD player and STB, is connected to
device with YCbCr output.	the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.	Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source
	device that only supports an older version of the HDMI standard is connected to the product.
	If these issues occur, connect an audio cable along with the HDMI cable.

	Some PC graphics cards may not automatically recognize HDMI signals that do not include sound.
	In this case, manually select a sound input.

		Sound input	Screen mode
	PC	Auto	PC settings

	DVI PC	Audio In (Stereo ports)	PC settings

Image 99

Contents LH55MLE / LH32MLE Table of contents Troubleshooting Copyright SymbolsElectricity and safety Safety precautionsInstallation Sparks can cause an explosion or fire OperationChildren may become injured or seriously harmed Use can result in a fire or electric shockEye fatigue will be relieved StorageYour eyesight may deteriorate Product may fall and become damaged or cause an injuryCleaning Precautions when handling the panelCleaning the mirror glass What’s Included InstallationControl panel Panel keyControl menu Spacer logo optional Power offRemote sensor and spacer logo optional Remote sensorRJ45 Colour and shape of parts may differ from what is shownReverse side Port DescriptionDetection range Proximity sensorExternal sensor kit sold separately No. Parts Remote Control Sensor DescriptionTo lock an anti-theft locking device Anti-theft lockVOL Remote controlC D To place batteries in the remote controlAppearance may differ depending on the product Connection using an IR Stereo cable sold separatelyVentilation Guided installationInstallation on a perpendicularwall Installation on an indented wallDimensions Wall mount installation Preparing before installing wall mountInstalling the wall mount Wall mount kit specifications Vesa RS232C Cable External connectionCheckpoints Cable ConnectionCross LAN cable PC to PC Pin No Standard Colour SignalLAN Cable Direct LAN cable PC to HUBConnection Viewing control state Get control commandControlling Set control command Control CodesPower control CommandInput source control Volume controlSetting the picture size Set Picture Size Screen mode controlSetting the input source Set Input Source Viewing screen status Get Screen Mode StatusViewing the screen size Get Screen Size Status Screen size of a product can be changed using a PCScreen size control PIP On/Off controlVideo Wall Mode Control Auto adjustment control PC and BNC onlyFull Natural Safety LockSetting the video wall Set Video Wall Mode Viewing the safety lock state Get Safety Lock StatusVideo Wall User Control Video Wall OnWallSNo Product Number code assigned to the product Connection using a DVI cable Digital typePC connection 10x10 Video Wall Model 1 ~Sound → set Hdmi Sound to Pcdvi Connection using an HDMI-DVI cableConnection using an Hdmi cable Connection using an DP cablePrecautions for using DP AV connectionMake sure to use a DP cable that is Vesa compliant Connection using an Hdmi cable up to 1080p Source LAN connectionSource selection Audio system connectionInformation Edit NameUninstallation Installation/uninstallationConnection Using the RS-232C cableUsing the ethernet cable Connection using a direct LAN cableHome → Player → Connection using a cross LAN cableHome screen PlayerApproving the Lite server Approving a connected device from the serverSetting the current time Approving the Premium server Setting the current time My Templates Available features in the Player Network ChannelLocal Channel Setting the Player File formats compatible with Player When content is runningViewing the details of the content that is running Changing the settings for the content that is runningTemplate files and LFD.lfd files Network Schedule MultiframeContents Video Creation/editing/playback are only available in Template Supported in Network Channel and Local ChannelCompatible document file formats ‒ Extension .lfd Restrictions File formats compatible with Video WallAvailable features in the Schedule Configuring channel schedulesSchedule Market Orientation Available features in the TemplateTemplate Home → Template →Font options Configuring the background image/background musicEntering text Edit TextHome → Clone Product → Configure Template Name and StorageClone Product PreviewVideo Wall ID SettingsPicture Mode Network StatusVideo Wall Home → On/Off Timer → On/Off TimerOn Timer Off TimerMore settings TickerHoliday Management Home → URL Launcher → URL LauncherCalibration / BD Wise Screen adjustment2nd 3rd Picture Mode PictureColour Temperature Enabled when Colour Tone is set to OffSome external devices may not support this function Available in Hdmi Reset Picture 2nd 3rd DescriptionPicture Off Immediate Display TimerOnScreen display OnScreen DisplayDownload Status Message No Signal MessageReset OnScreen MDC MessageAudio receiver. If this occurs, set the product to External Sound adjustmentSpeaker Settings SoundNetwork NetworkConnecting to a Wired Network Network Settings WiredHow to set up manually Automatic Network Settings WiredManual Network Settings Wired How to set up automaticallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless How to set up using Wpspbc Manual Network Setup WirelessSystem SystemDST Clock SetMessage to On Pointer Settings Temperature ControlDevice Manager Keyboard Settings Mouse SettingsUSB Auto Play Lock Game ModeReset System Button LockDepending on the device, this menu may not be available Anynet+ HDMI-CECAnynet+ HDMI-CEC Anynet+ MenuSearch for Devices Troubleshooting forAnynet+Switching between Anynet+ devices Auto Turn OffCompleted Anynet+ configuration or has finished You cannot use the remote control when you areConfiguring Anynet+ or switching to a view mode Use the remote control after the product hasButton on the remote control SupportSupport Before you play Compatible devices with media playFile system and formats Removing a USB device Using a USB devicePlaying multimedia content Connecting a USB deviceWhen connected to a home network Dlna Multimedia content list Photo Menus availableVideo Shuffle MusicSupported music file formats Supported image resolutionsSubtitles and supported file formats SubtitleFile extension Type Codec Comments Flac Supported video formatsMp4 MkvAsf WmvScreen Resolution Before you contact usDiagnosis Installation issue PC mode Screen issueNot Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Speaker Settings to Internal Sound issueThis case, set Speaker Settings to External Remote control issueSource device issue Other issueDVI-HDMI cable is connected Defined resolution is not supported. appearsThere is no sound in Hdmi mode PIP menu is not available100 101 Frequently asked questionsSpecifications 102General Dispose unwanted electronics through an approved recycler 103104 PowerSaverPreset timing modes Power consumption105 106 Others Product damage caused by customer’s fault107 Not a product defectOptimum picture quality What is afterimage burn-in?108 Optimum picture quality and afterimage burn-in preventionPreventing afterimage burn-in 109110 LicenseOpen Source Licence Notice

Related manuals

Manual 106 pages 12.52 Kb

Manual 112 pages 39.49 Kb

Manual 2 pages 59.69 Kb