Samsung LH55MLEPLSC/NG, LH32MLEPLSC/NG manual 101, Frequently asked questions

Page 101

Chapter 6. Troubleshooting

101

Frequently asked questions

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

Question

Answer

How can I change the frequency?

Set the frequency on your graphics card.

 

• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced

 

Settings → Monitor and adjust the frequency in Monitor Settings.

 

• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust resolution →

 

Advanced Settings → Monitor and adjust the frequency in Monitor Settings.

 

• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties →

 

Monitor, and adjust Screen refresh rate under Monitor settings.

 

 

How can I change the resolution?

• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the

 

resolution.

 

• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution and

 

adjust the resolution.

 

• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.

 

 

How do I set power saving mode?

• Windows 7: Set power saving mode in Control Panel → Appearance and Personalization → Personalize → Screen

 

Saver Settings or BIOS SETUP on the PC.

 

• Windows 8: Set power saving mode in Settings → Control Panel → Appearance and Personalization → Personalize

 

→ Screen Saver Settings or BIOS SETUP on the PC.

 

• Windows 10: Set power saving mode in Settings → Personalization → Lock screen → Screen timeout settings →

 

Power & sleep or BIOS SETUP on the PC.

 

 

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Contents LH55MLE / LH32MLE Table of contents Troubleshooting Copyright SymbolsElectricity and safety Safety precautionsInstallation Children may become injured or seriously harmed OperationUse can result in a fire or electric shock Sparks can cause an explosion or fireYour eyesight may deteriorate StorageProduct may fall and become damaged or cause an injury Eye fatigue will be relievedCleaning the mirror glass CleaningPrecautions when handling the panel What’s Included InstallationControl menu Control panelPanel key Remote sensor and spacer logo optional Power offRemote sensor Spacer logo optionalReverse side Colour and shape of parts may differ from what is shownPort Description RJ45Detection range Proximity sensorExternal sensor kit sold separately No. Parts Remote Control Sensor DescriptionTo lock an anti-theft locking device Anti-theft lockVOL Remote controlC D To place batteries in the remote controlAppearance may differ depending on the product Connection using an IR Stereo cable sold separatelyInstallation on a perpendicularwall Guided installationInstallation on an indented wall VentilationInstalling the wall mount Dimensions Wall mount installationPreparing before installing wall mount Wall mount kit specifications Vesa Checkpoints External connectionCable Connection RS232C CableLAN Cable Pin No Standard Colour SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCControlling Set control command Viewing control state Get control commandControl Codes ConnectionPower control CommandInput source control Volume controlSetting the input source Set Input Source Screen mode controlViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizeScreen size control Screen size of a product can be changed using a PCPIP On/Off control Viewing the screen size Get Screen Size StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlySetting the video wall Set Video Wall Mode Safety LockViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall User Control Video Wall OnPC connection Connection using a DVI cable Digital type10x10 Video Wall Model 1 ~ WallSNo Product Number code assigned to the productConnection using an Hdmi cable Connection using an HDMI-DVI cableConnection using an DP cable Sound → set Hdmi Sound to PcdviMake sure to use a DP cable that is Vesa compliant Precautions for using DPAV connection Connection using an Hdmi cable up to 1080p Source selection LAN connectionAudio system connection SourceInformation Edit NameUninstallation Installation/uninstallationUsing the ethernet cable Using the RS-232C cableConnection using a direct LAN cable ConnectionHome screen Connection using a cross LAN cablePlayer Home → Player →Approving the Lite server Approving a connected device from the serverSetting the current time Approving the Premium server Setting the current time Local Channel My Templates Available features in the PlayerNetwork Channel Setting the Player Viewing the details of the content that is running When content is runningChanging the settings for the content that is running File formats compatible with PlayerTemplate files and LFD.lfd files Network Schedule MultiframeContents Video Compatible document file formats ‒ Extension .lfd Creation/editing/playback are only available in TemplateSupported in Network Channel and Local Channel Restrictions File formats compatible with Video WallSchedule Available features in the ScheduleConfiguring channel schedules Template Available features in the TemplateHome → Template → Market OrientationEntering text Configuring the background image/background musicEdit Text Font optionsClone Product Configure Template Name and StoragePreview Home → Clone Product →Video Wall ID SettingsVideo Wall Picture ModeNetwork Status On Timer On/Off TimerOff Timer Home → On/Off Timer →Holiday Management More settingsTicker Home → URL Launcher → URL Launcher2nd 3rd Picture Mode Screen adjustmentPicture Calibration / BD WiseSome external devices may not support this function Colour TemperatureEnabled when Colour Tone is set to Off Available in Hdmi Picture Off Reset Picture2nd 3rd Description OnScreen display TimerOnScreen Display Immediate DisplayReset OnScreen No Signal MessageMDC Message Download Status MessageSpeaker Settings Sound adjustmentSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkConnecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredHow to set up automatically How to set up manuallyAutomatic Network Setup Wireless Network Setting WirelessConnecting to a Wireless Network How to set up using Wpspbc Manual Network Setup WirelessSystem SystemDST Clock SetMessage to On Device Manager Keyboard Settings Temperature ControlMouse Settings Pointer SettingsReset System Game ModeButton Lock USB Auto Play LockAnynet+ HDMI-CEC Anynet+ HDMI-CECAnynet+ Menu Depending on the device, this menu may not be availableSwitching between Anynet+ devices Troubleshooting forAnynet+Auto Turn Off Search for DevicesConfiguring Anynet+ or switching to a view mode You cannot use the remote control when you areUse the remote control after the product has Completed Anynet+ configuration or has finishedSupport Button on the remote controlSupport File system and formats Before you playCompatible devices with media play Playing multimedia content Using a USB deviceConnecting a USB device Removing a USB deviceWhen connected to a home network Dlna Multimedia content list Photo Menus availableVideo Shuffle MusicSubtitles and supported file formats Supported image resolutionsSubtitle Supported music file formatsFile extension Type Codec Comments Flac Supported video formatsAsf MkvWmv Mp4Diagnosis Screen ResolutionBefore you contact us Not Optimum Mode is displayed Installation issue PC modeScreen issue Adjust Brightness and Contrast Go to Sound and change Speaker Settings to Internal Sound issue Source device issue Remote control issue Other issue This case, set Speaker Settings to ExternalThere is no sound in Hdmi mode Defined resolution is not supported. appearsPIP menu is not available DVI-HDMI cable is connected100 101 Frequently asked questionsGeneral Specifications102 Dispose unwanted electronics through an approved recycler 103Preset timing modes PowerSaverPower consumption 104105 106 107 Product damage caused by customer’s faultNot a product defect Others108 What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Optimum picture qualityPreventing afterimage burn-in 109Open Source Licence Notice 110License
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