Desa CGP6L, CGP10L installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 12

10,000 AND 6,000 BTU/HR PROPANE/LP GAS HEATER

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode positioned wrong

1.

Replace ignitor

 

spark at ODS/pilot

2.

Ignitor electrode broken

2.

Replace ignitor

 

 

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

 

tor cable

 

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

5.

Piezo ignitor nut is loose

5.

Tighten nut holding piezo ignitor to

 

 

 

 

 

heater cabinet. Nut is located inside

 

 

 

 

 

heater cabinet at top

 

 

6.

Broken ignitor cable

6.

Replace ignitor cable

 

 

7.

Bad piezo ignitor

7.

Replace piezo ignitor

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

 

spark at ODS/pilot but no ignition

 

valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in PI-

3.

Press in control knob while in PILOT

 

 

 

LOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

 

moved

 

 

5.

Depleted gas supply

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 11) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shut-off valve

 

 

4.

Thermocouple connection loose at con-

4.

Hand tighten until snug, then tighten 1/4

 

 

 

trol valve

 

turn more

 

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local propane/LP gas com-

 

 

 

which allows thermocouple to cool,

 

pany

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 11) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

 

7.

Control valve damaged

7.

Replace control valve

Continued

12

103547

Image 12
Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSafety Information Product FeaturesLocal Codes UnpackingProduct Identification Fresh AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location Ventilation AIRVentilation Air From Inside Building Fresh AIR for Combustion Ventilation Ventilation Air From OutdoorsInstalling to Wall Installation ItemsInstalling Heater to Wall Check GAS TypeInstalling Bottom Mounting Screw Attaching to wall anchor methodPlacing Heater On Mounting Screws Removing Front Panel Of HeaterConnecting to GAS Supply External Regulator With Vent Pointing DownChecking GAS Connections Operating HeaterManual Lighting Procedure Inspecting BurnerLighting Instructions Pilot Flame PatternCleaning and Maintenance Burner Flame PatternODS/PILOT and Burner Orifice CabinetTroubleshooting Observed Problem Possible Cause RemedyMaintenance, Technical Service Service HintsAccessory Specifications Replacement PartsService Publications Parts CentralsIllustrated Parts List CGP10L CGP6LParts Available not Shown 10,000 and 6,000 BTU/HR PROPANE/LP GAS Heater 103547 Warranty Information

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