Desa CCL3018NR Maintenance, page, Refer to Air for Combustion and Venti, Troubleshooting, Remedy

Page 21
Maintenance, page 19)

TROUBLESHOOTING

21

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 18)

 

4.

Burners will not come on in remote

4.

Replace battery in transmitter and receiver

 

 

position

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

2.

Burner orifice clogged

 

company

 

 

 

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 19)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural or propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners or similar products

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

For moreRefer to Air for Combustion and Venti-Manual backgroundManual backgroundvisit www.Manual backgroundManual backgroundManual background.comManual backgroundManual backgroundManual backgroundManual background

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Contents Not Used With Hand-HeldThermostat Remote UNVENTED VENT-FREE GAS LOG HEATERWHAT TO DO IF YOU SMELL GAS Do not try to light any applianceTABLE OF CONTENTS SAFETY INFORMATIONWARNINGS PRODUCT IDENTIFICATION ContinuedSAFETY INFORMATION REMOTE CONTROL ACCESSORIES PRODUCT FEATURESSAFETY PILOT See Accessories, pageUnusually Tight Construction DETERMINING FRESH-AIRFLOW FOR HEATER LOCATIONConfined Space and Unconfined Space AIR FOR COMBUSTION AND VENTILATIONVentilation Air From Inside Building VENTILATION AIRVentilation Air From Outdoors AIR FOR COMBUSTION AND VENTILATIONCHECK GAS TYPE INSTALLATIONMINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALSINSTALLATION Minimum Noncombustible Material ClearancesContinued Between 8 and 12, above. IfFLOOR CLEARANCES MANTEL CLEARANCESDetermining Minimum Mantel Clearances INSTALLATIONINSTALLATION INSTALLING HEATER BASE ASSEMBLYContinued ChimneyInstallation Items Needed CONNECTING TO GAS SUPPLYINSTALLATION Installation Items NeededCHECKING GAS CONNECTIONS Pressure Testing gas Supply Piping systemINSTALLATION ContinuedPressure Testing Heater Gas Connections INSTALLING REMOTE RECEIVER UNITINSTALLATION ContinuedInstalling 9-VoltBattery in Receiver INSTALLING WIRELESS REMOTE CONTROL ACCESSORYINSTALLATION ContinuedINSTALLATION INSTALLATIONContinued FOR YOUR SAFETY READ BEFORE LIGHTING OPERATING HEATERLIGHTING INSTRUCTIONS TO TURN OFF GAS TO APPLIANCE MANUAL LIGHTING PROCEDUREOPTIONAL REMOTE OPERATION Shutting Off HeaterINSPECTING BURNERS WIRING DIAGRAMPILOT FLAME PATTERN MAIN BURNERCLEANING AND MAINTENANCE LOGSMAIN BURNER OBSERVED PROBLEM TROUBLESHOOTINGPOSSIBLE CAUSE REMEDYRefer to Air for Combustion and Venti Maintenance, pageTROUBLESHOOTING OBSERVED PROBLEMTROUBLESHOOTING ing Gas Connections, pages 12 andOBSERVED PROBLEM Maintenance, pageSERVICE HINTS SPECIFICATIONSTECHNICAL SERVICE REPLACEMENT PARTSMODELS CCL3018PR, CCL3018PRA ILLUSTRATED PARTS BREAKDOWNCCL3018NR, CCL3018NRA ILLUSTRATED PARTS BREAKDOWNPARTS LIST PARTS LISTPART NUMBER CCL3018PRCCL3924PR, CCL3924PRA CCL3924NR, CCL3924NRA MODELSCCL3930PR, CCL3930PRA CCL3930NR, CCL3930NRAPART NUMBER PARTS LISTPARTS CENTRAL ACCESSORIESEQUIPMENT SHUTOFF VALVE GA5010 FIREPLACE HOODOWNERS REGISTRATION FORM Postage Required TAPETAPE Page LIMITED WARRANTY WARRANTY INFORMATIONNOT A UPC COMFORT GLOW VENT-FREEGAS LOG HEATERS
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