Desa CCL3018PR, CCL3018NRA, CCL3930PRA, CCL3924NRA, CCL3930NRA, CCL3924PR Owners Registration Form

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OWNER'S REGISTRATION FORM

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone:

 

(

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA International:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

Image 29
Contents Not Used With Hand-HeldThermostat Remote UNVENTED VENT-FREE GAS LOG HEATERWHAT TO DO IF YOU SMELL GAS Do not try to light any applianceWARNINGS TABLE OF CONTENTSSAFETY INFORMATION SAFETY INFORMATION PRODUCT IDENTIFICATIONContinued REMOTE CONTROL ACCESSORIES PRODUCT FEATURESSAFETY PILOT See Accessories, pageUnusually Tight Construction DETERMINING FRESH-AIRFLOW FOR HEATER LOCATIONConfined Space and Unconfined Space AIR FOR COMBUSTION AND VENTILATIONVentilation Air From Inside Building VENTILATION AIRVentilation Air From Outdoors AIR FOR COMBUSTION AND VENTILATIONCHECK GAS TYPE INSTALLATIONMINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALSINSTALLATION Minimum Noncombustible Material ClearancesContinued Between 8 and 12, above. IfFLOOR CLEARANCES MANTEL CLEARANCESDetermining Minimum Mantel Clearances INSTALLATIONINSTALLATION INSTALLING HEATER BASE ASSEMBLYContinued ChimneyInstallation Items Needed CONNECTING TO GAS SUPPLYINSTALLATION Installation Items NeededCHECKING GAS CONNECTIONS Pressure Testing gas Supply Piping systemINSTALLATION ContinuedPressure Testing Heater Gas Connections INSTALLING REMOTE RECEIVER UNITINSTALLATION ContinuedInstalling 9-VoltBattery in Receiver INSTALLING WIRELESS REMOTE CONTROL ACCESSORYINSTALLATION ContinuedContinued INSTALLATIONINSTALLATION LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTINGOPERATING HEATER TO TURN OFF GAS TO APPLIANCE MANUAL LIGHTING PROCEDUREOPTIONAL REMOTE OPERATION Shutting Off HeaterINSPECTING BURNERS WIRING DIAGRAMPILOT FLAME PATTERN MAIN BURNERMAIN BURNER CLEANING AND MAINTENANCELOGS OBSERVED PROBLEM TROUBLESHOOTINGPOSSIBLE CAUSE REMEDYRefer to Air for Combustion and Venti Maintenance, pageTROUBLESHOOTING OBSERVED PROBLEMTROUBLESHOOTING ing Gas Connections, pages 12 andOBSERVED PROBLEM Maintenance, pageSERVICE HINTS SPECIFICATIONSTECHNICAL SERVICE REPLACEMENT PARTSMODELS CCL3018PR, CCL3018PRA ILLUSTRATED PARTS BREAKDOWNCCL3018NR, CCL3018NRA ILLUSTRATED PARTS BREAKDOWNPARTS LIST PARTS LISTPART NUMBER CCL3018PRCCL3924PR, CCL3924PRA CCL3924NR, CCL3924NRA MODELSCCL3930PR, CCL3930PRA CCL3930NR, CCL3930NRAPART NUMBER PARTS LISTPARTS CENTRAL ACCESSORIESEQUIPMENT SHUTOFF VALVE GA5010 FIREPLACE HOODOWNERS REGISTRATION FORM TAPE Postage RequiredTAPE Page LIMITED WARRANTY WARRANTY INFORMATIONNOT A UPC COMFORT GLOW VENT-FREEGAS LOG HEATERS