Desa CGD3924NRA, CGB3924NRA, CGB3930NRA installation manual Gas leak. See Warning statement at

Page 21

OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Gas leak. See Warning statement at

 

 

top of page

1.Open window and ventilate room. Stop using odor causing products while heater is running

2.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural gas company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 18)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 12)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement at

 

 

top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

www.desatech.com

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Contents What to do if YOU Smell GAS Remote ReadyUnvented Natural GAS LOG Heater Safety Information Remote Control Accessories Product FeaturesProduct Identification Local CodesProviding Adequate Ventilation Unusually Tight ConstructionConfined Space and Unconfined Space AIR for Combustion Ventilation Determining FRESH-AIR Flow for Heater LocationDetermining if You Have a Confined or Unconfined Space Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Check GAS Type InstallationMinimum Fireplace Clearance to Combustible Materials LOG Sizing RequirementsMinimum Noncombustible Material Clearances Unvented Natural GAS LOG Heater InstallationMantel Clearances Determining Minimum Mantel Clearances When Using a HoodFloor Clearances Determining Minimum Mantel ClearancesInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyInstallation Items Needed Attaching Flexible Gas Hose to Heater Connecting to GAS SupplyChecking GAS Connections Installing Remote RE- Ceiver UnitInstalling Wireless Remote Control Accessory Installing Logs CGD3924NRAInstalling 9-Volt Battery in Receiver Tered over the burner U bend Installing Logs on Models CGB3924PRA and CGB3930PRAFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Unvented Natural GAS LOG Heater Operating Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Remote OperationInspecting Burners Pilot Flame PatternMain Burner Service Hints Unvented Natural GAS LOG Heater Cleaning and MaintenanceTechnical Service Cleaning Burner Injector Holder and Pilot AIR Inlet HoleObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Unvented Natural GAS LOG Heater TroubleshootingGas leak. See Warning statement at CGD3924NRA Unvented Natural GAS LOG Heater Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListCGB3924NRA CGB3930NRA KEY CGB3924NRA CGB3930NRA Part Number Description QTY Parts Under Warranty Unvented Natural GAS LOG Heater Replacement PartsParts not Under Warranty Parts CentralAccessories SpecificationsWiring Diagram Warranty Information