Desa CGB3930NRA, CGD3924NRA Unvented Natural GAS LOG Heater Replacement Parts, Parts Central

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UNVENTED NATURAL GAS LOG HEATER

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical Service Department at 1-800-DESA LOG (1-800- 337-2564).

When calling DESA International, have ready

your name

your address

model and serial numbers of your heater

how heater was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the defec- tive part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central or call DESA International’s Parts Department at 1-800-972-7879 for referral information.

When calling DESA International, have ready

model number of your heater

the replacement part number

PARTS CENTRAL

These Parts Centrals are privately owned busi- nesses. They have agreed to support our customer’s needs by providing original re- placement parts and accessories. When calling a Parts Central, ask for the Parts Department.

Baltimore Electric

1348 Dixwell Avenue Hamden, CT 06514 1-800-397-7553 203-248-7553

Parts Department

Portable Heater Parts

342 N. County Rd. 400 East Valparaiso, IN 46383

All States

219-462-7441

1-800-362-6951

FBD

1349 Adams St.

Bowling Green, KY 42103 502-846-1199

1-800-654-8534

Four Flags Power Products

1115 Stateline Road Niles, MI 49120 616-684-2697

1-800-268-4983 Parts Only

Master Parts Distribution

1184 Wilson Ave. NW Grand Rapids, MI 49504 616-791-8270

1-800-446-1446

Washer Equipment Co.

1715 Main Street Kansas City, MO 64108 KS, MO, AR

816-842-3911

East Coast Energy Products

707 Broadway

W. Long Branch, NJ 07764 732-870-8809

1-800-755-8809

Tarantin Tank Co.

P.O. Box 6129 Freehold, NJ 07728 908-780-9340

1-800-922-0724

Dayton Hardware

P.O. Box 275

North Dayton Station Dayton, OH 45404 All States

937-258-3721

OH 1-800-762-3426

Halco Enterprises

208 Carter Drive, Unit 21 West Chester, PA 19382 610-430-7717

1-800-368-0803

LA Porte’s Parts & Service

2444 N. 5th Street Hartsville, SC 29550 803-332-0191 Parts Department

Cans Unlimited, Inc.

P.O. Box 645 Taylor, SC 29687 All States

803-879-3009

1-800-845-5301

Heater and Fireplace Store

1922 N Route 9

Cape May Court, NJ 08210 609-624-0678

Parts Department

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Contents Remote Ready What to do if YOU Smell GASUnvented Natural GAS LOG Heater Safety Information Product Identification Product FeaturesRemote Control Accessories Local CodesConfined Space and Unconfined Space Providing Adequate VentilationUnusually Tight Construction Determining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Minimum Fireplace Clearance to Combustible Materials InstallationCheck GAS Type LOG Sizing RequirementsUnvented Natural GAS LOG Heater Installation Minimum Noncombustible Material ClearancesFloor Clearances Determining Minimum Mantel Clearances When Using a HoodMantel Clearances Determining Minimum Mantel ClearancesInstallation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Connecting to GAS Supply Attaching Flexible Gas Hose to HeaterInstalling Remote RE- Ceiver Unit Checking GAS ConnectionsInstalling 9-Volt Battery in Receiver Installing Wireless Remote Control AccessoryInstalling Logs CGD3924NRA Installing Logs on Models CGB3924PRA and CGB3930PRA Tered over the burner U bendLighting Instructions For Your Safety Read Before LightingOperating Heater To Turn OFF GAS To Appliance Manual Lighting ProcedureUnvented Natural GAS LOG Heater Operating Optional Remote OperationMain Burner Inspecting BurnersPilot Flame Pattern Technical Service Unvented Natural GAS LOG Heater Cleaning and MaintenanceService Hints Cleaning Burner Injector Holder and Pilot AIR Inlet HoleTroubleshooting Observed Problem Possible Cause RemedyUnvented Natural GAS LOG Heater Troubleshooting Maintenance,Gas leak. See Warning statement at Unvented Natural GAS LOG Heater Illustrated Parts Breakdown CGD3924NRAParts List KEY Part Number Description QTYCGB3924NRA CGB3930NRA KEY CGB3924NRA CGB3930NRA Part Number Description QTY Parts not Under Warranty Unvented Natural GAS LOG Heater Replacement PartsParts Under Warranty Parts CentralWiring Diagram AccessoriesSpecifications Warranty Information