Desa CGB3924NRA, CGD3924NRA, CGB3930NRA installation manual Warranty Information

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WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

LIMITED WARRANTY

COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS

DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

INTERNATIONAL

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004

www.desatech.com

105677-01

105677 01

Rev. A

 

NOT A UPC

05/99

 

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Contents Remote Ready What to do if YOU Smell GASUnvented Natural GAS LOG Heater Safety Information Product Features Remote Control AccessoriesProduct Identification Local CodesUnusually Tight Construction Providing Adequate VentilationConfined Space and Unconfined Space Determining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Installation Check GAS TypeMinimum Fireplace Clearance to Combustible Materials LOG Sizing RequirementsUnvented Natural GAS LOG Heater Installation Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearances When Using a Hood Mantel ClearancesFloor Clearances Determining Minimum Mantel ClearancesInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Connecting to GAS Supply Attaching Flexible Gas Hose to HeaterInstalling Remote RE- Ceiver Unit Checking GAS ConnectionsInstalling Logs CGD3924NRA Installing Wireless Remote Control AccessoryInstalling 9-Volt Battery in Receiver Installing Logs on Models CGB3924PRA and CGB3930PRA Tered over the burner U bendOperating Heater For Your Safety Read Before LightingLighting Instructions Manual Lighting Procedure Unvented Natural GAS LOG Heater OperatingTo Turn OFF GAS To Appliance Optional Remote OperationPilot Flame Pattern Inspecting BurnersMain Burner Unvented Natural GAS LOG Heater Cleaning and Maintenance Service HintsTechnical Service Cleaning Burner Injector Holder and Pilot AIR Inlet HoleTroubleshooting Observed Problem Possible Cause RemedyUnvented Natural GAS LOG Heater Troubleshooting Maintenance,Gas leak. See Warning statement at Unvented Natural GAS LOG Heater Illustrated Parts Breakdown CGD3924NRAParts List KEY Part Number Description QTYCGB3924NRA CGB3930NRA KEY CGB3924NRA CGB3930NRA Part Number Description QTY Unvented Natural GAS LOG Heater Replacement Parts Parts Under WarrantyParts not Under Warranty Parts CentralSpecifications AccessoriesWiring Diagram Warranty Information