Troubleshooting, Classification Details

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Troubleshooting

Check the below table first when a malfunction is suspected.

Symptoms and questions		Causes and corrections
The power won’t switch on.	Ensure that the power cable is correctly connected.
Spots which look like light leaking can be seen on the edges	Black LCD panel screens by nature can have this effect, which is not a defect.
of the clock screen.
of the clock screen.
The time setting is wrong.	The current time setting can be erased if the power adaptor is disconnected for
The time setting is wrong.	a prolonged period of time. Keep the power adaptor connected.

It takes a long time for images to be displayed after the power	It is recommended to reduce the picture resolution.
has been turned on.	It is recommended to reduce the picture resolution.
It takes a long time to move from one image to the next.
I can’t copy more files even when there is excess capacity to	You may be unable to copy files if the FAT section of the internal memory is
use in the internal memory.	damaged. Try again after formatting the internal memory.
	• SPF-87H can be used by connecting the power adapter instead of the USB
		cable.
	• Ensure that the external memory device has been connected properly or try
I’ve connected an external memory device (USB memory		formatting it.
I’ve connected an external memory device (USB memory	• Ensure that JPEG files are saved in the external memory device.
device or SD memory card) but it doesn’t work.
device or SD memory card) but it doesn’t work.	• Abnormal picture files (0 Kbyte, broken JPEG) will not be displayed on the

		screen.
	• The connected external memory device is not supported. Try another storage
		device.
Vertical pictures are displayed horizontally.	Ensure that the <Portrait Photo Mode> option is set correctly in <Settings> -
Vertical pictures are displayed horizontally.	<Photos>.
	<Photos>.
	• Progressively saved JPEG files or JPEG files saved as CMYK color
JPEG files are not displayed.		coordinates will not be displayed.
JPEG files are not displayed.	• Images edited by a JPEG image editor (Photoshop, Paintshop, etc.) may not
		be displayed normally. Edit the image on a PC, convert back to JPEG format,
		save, and try again.
Some pictures are not displayed as a slideshow.	This product can accommodate a maximum of 4,000 pictures. Any excess
Some pictures are not displayed as a slideshow.	pictures will not be recognized and will not be displayed as a slide show.

The picture size changes when I rotate it.	The picture size changes automatically depending on the rotation angle (90°,
The picture size changes when I rotate it.	-90°) in order to display the entire image on the screen.
	-90°) in order to display the entire image on the screen.
The picture looks stretched horizontally or vertically.	Press [MENU] on the slide show screen. Go to <Settings> - <Photos> -
The picture looks stretched horizontally or vertically.	<Aspect Ratio> and change the setting to <Original Fit> and check again.

Previews are too slow.	Previews may be slow for large-sized images and multiple images.
Slide show effects are displayed when I have saved only one	The slide show effects will be displayed automatically in order to protect the
picture I want in the memory card or when I pause the slide
picture I want in the memory card or when I pause the slide	panel. This is not an error.
show with multiple pictures saved in the memory card.	panel. This is not an error.
show with multiple pictures saved in the memory card.
In what order are the pictures, which are saved in the	They are arranged according to the file names. The slide show display order
In what order are the pictures, which are saved in the	is determined in the order of number, upper-case letter, and lower-case letter.
memory card, displayed?
memory card, displayed?	Please note that a file name of up to only 25 characters can be recognized.

The slide show doesn’t start automatically.	Ensure that the <Startup Mode> is set to <Slideshow> in <Settings> - <General>.
	• Ensure that the current time has been set correctly.
I have set <Auto Picture On/Off> but the screen doesn’t	• The screen will not switch on automatically if you have turned the digital
I have set <Auto Picture On/Off> but the screen doesn’t		frame off by pressing [ ] when <Auto Picture On/Off> has been set. The
switch on automatically.
switch on automatically.		screen switches on automatically only if the power has been switched off

		automatically at the Auto Picture Off time.
The pictures I copied from a USB memory or SD card onto	This product is designed to reduce the file size of high-resolution pictures to fit
The pictures I copied from a USB memory or SD card onto	the screen’s ideal resolution when they are copied onto the internal memory.
the internal memory have changed in resolution and file size.	If you want to disable the settings, you can change to the original size by
	selecting <Settings> - <General> - <Frame Memory Copy>.
The digital frame is not recognized as a removable disk when	The SPF-87H has 2 USB connectors. You must connect the USB connector
	[	] because the digital frame will not be recognized as a removable disk if
I connect it to a PC with the USB cable.	only the auxiliary power (DC 5V) connector is connected to a PC.

Product Specifications

	Classification		Details
Model name		SPF-87H		SPF-107H

Panel	Type	8” TFT LCD		10” TFT LCD
	Resolution	800 x 480		1024 x 600

Supported format		JPEG (Progressive or CMYK type pictures are not supported.)
Internal memory		1 GB

USB		Host (USB 2.0) / Device (USB 2.0)

Power	Rating	External DC power supply device (12 V)
supply
supply	Power consumption	General: 5.3 W / Power off: Under 1 W		General: 5.9 W / Power off: Under 1 W
	Power consumption	General: 5.3 W / Power off: Under 1 W		General: 5.9 W / Power off: Under 1 W

General	Size (Width x height x depth)	236.0 x 159.4 x 23.0 mm		280.0 x 188.0 x 23.0 mm
	Weight	500 g		600 g

The product design may differ according to the model, and specifications are subject to change without prior notice for product performance enhancement.

This device is a Class B digital apparatus.

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