Desa VGC24NR/PR, VGC30NR/PR installation manual Maintenance

Page 26

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

ODS/pilot lights but flame

1. Control knob not fully pressed

1.

Press in control knob fully

goes out when control knob is

 

in

2. After ODS/pilot lights, keep con-

released

2. Control knob not pressed in

 

 

3.

long enough

3.

trol knob pressed in 30 seconds

 

 

Safety interlock system has

Wait one minute for safety in-

 

 

 

been triggered

 

terlock system to reset. Repeat

 

 

4.

Equipment shutoff valve not

4.

ignition operation

 

 

Fully open equipment shutoff

 

 

5.

fully open

5.

valve

 

 

Pilot flame not touching ther-

A) Contact local natural or

 

 

 

mocouple, which allows ther-

 

propane/LP gas company

 

 

 

mocouple to cool, causing

 

B) Clean ODS/pilot (see

 

 

 

pilot flame to go out. This

 

 

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

 

one or both of the following:

 

page 23) or replace ODS/pilot

 

 

 

A) Low gas pressure

 

assembly

 

 

 

B) Dirty or partially clogged

 

 

 

 

 

6.

ODS/pilot

6.

Hand tighten until snug, then

 

 

Thermocouple connection

 

 

7.

loose at control valve

7.

tighten 1/4 turn more

 

 

Thermocouple damaged

Replace pilot assembly

 

 

8.

Control valve damaged

8.

Replace control valve

 

 

 

 

 

 

One or both burners do not light

1. Inlet gas pressure is too low

1.

Contact local natural or pro-

after ODS/pilot is lit

2.

Burner orifice(s) clogged

2.

pane/LP gas company

 

 

Clean burner(s) (see Cleaning

 

 

 

 

 

and Maintenance, page 23) or

 

 

3.

Mislocated crossover tube

3.

replace burner orifice(s)

 

 

Contact qualified service person

 

 

4.

Remote selector in OFF posi-

4.

Put remote selector in ON

 

 

5.

tion

5.

position

 

 

Wire disconnected from gas

See Wiring Diagram, page 23

 

 

 

control

 

 

 

 

 

 

 

 

 

Delayed ignition of one or both

1. Manifold pressure is too low

1.

Contact local natural or pro-

burners

2.

Burner orifice(s) clogged

2.

pane/LP gas company

 

 

Clean burner(s) (see Cleaning

 

 

 

 

 

and Maintenance, page 23) or

 

 

3.

Mislocated crossover tube

3.

replace burner orifice(s)

 

 

Contact qualified service person

 

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

 

bustion

 

damaged

 

and Maintenance, page 23)

 

 

2.

Damaged burner

2.

or replace burner orifice

 

 

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

Yellow flame in front burner

1. Not enough air

1.

Check burner(s) for dirt

during burner combustion

 

 

 

and debris. If found, clean

 

 

 

 

 

burner(s) (see Cleaning and

 

 

2.

Gas regulator defective

2.

Maintenance, page 23)

 

 

Replace gas regulator

26

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119162-01B

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Contents Also Design-Certified As Vented Decorative Appliances Remote-Ready Models VGC18NR/PR VGC24NR/PR and VGC30NR/PRPatent Pending Table of Contents Safety InformationSafety Information 119162-01B Local Codes Product FeaturesProduct Identification UnpackingDetermining FRESH-AIR Flow for Heater Location Air For Combustion VentilationProviding Adequate Ventilation Ventilation AIR Ventilation Air From Inside BuildingInstallation Ventilation Air From OutdoorsFor Vent-Free Operation Installation and ClearancesCheck GAS Type Minimum Firebox SizeMantel Clearances Material Requirements for Distance a Safe InstallationDetermining Minimum Mantel Clearance When Using a Hood Floor Clearances Log SetArea of Various Standard Round Flues Diameter Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Chimney Minimum PermanentConnecting to GAS Supply Installation Items NeededDealer. See Accessories, NaturalChecking GAS Connections Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaInstalling Remote Receiver Installing optional remote accessoriesPressure Testing Heater Gas Connections Installing Switch Installing LOGS, Embers and Lava RockInstalling Log #1 For Your Safety Read Before Lighting Operating HeaterManual Lighting Procedure, Lighting InstructionsOptional Hand-Held Manual Lighting ProcedureTo Turn OFF GAS To Appliance Remote OperationOn/Off Series Model HRC100 Thermostat Series Model HRC200Key Pad Lock Feature Wiring DiagramCleaning Maintenance Inspecting BurnersMain burner Burner Injector Holder Pilot Air Inlet HoleLogs Troubleshooting Observed Problem Possible Cause RemedyMaintenance, Slight smoke or odor during Gas leak. See Warning See Checking Gas ConnecTechnical Service SpecificationsService Hints Replacement PartsVGC18NR, VGC18PR, VGC24NR, VGC24PR, VGC30NR, VGC30PR Illustrated Parts BreakdownRemote-Ready Variable Control Models Parts List Illustrated Parts Breakdown and Parts List Accessories Information video Cleaning KIT GCKLava Rock GA6060 Fire Crackle CF6-A119162-01B Limited Warranty VENT-FREE GAS LOG Heaters Warranty InformationKeep this Warranty

VGC24NR/PR, VGC30NR/PR specifications

Desa VGC24NR/PR and VGC30NR/PR are innovative gas fireplaces designed to offer efficient heating solutions while enhancing the aesthetics of any living space. Both models combine advanced technology with user-friendly features, ensuring a comfortable and visually appealing experience for homeowners.

A standout feature of the VGC series is its remarkable BTU output. The VGC24NR/PR delivers a maximum of 24,000 BTUs, while the VGC30NR/PR can generate up to 30,000 BTUs. This substantial heating capacity makes these fireplaces suitable for various room sizes, providing warmth even in larger spaces. The adjustable heat settings also allow users to customize the warmth according to their preferences, promoting energy efficiency.

Another significant characteristic of the VGC24NR/PR and VGC30NR/PR is their realistic flame presentation. Utilizing advanced burner technology, these units replicate the look of natural wood burning fires. The flames dance against the backdrop of elegant logs or stones, creating a cozy atmosphere that enhances any interior décor. The visual experience is elevated by the optional ember bed lighting, which can provide an ambient glow, making the fireplace a focal point in the room.

Safety is a paramount consideration in the design of these fireplaces. Both models are equipped with built-in safety features, including an automatic shut-off system that activates in the event of a malfunction. Additionally, they meet stringent safety and emissions standards, ensuring that they are environmentally friendly choices.

Installation is straightforward with the VGC series, thanks to their ventless design that allows for flexibility in placement. These units can be installed in a variety of locations without the need for an external venting system, making them an ideal solution for both new constructions and remodels. The minimalist design also aids in space-saving, making it easy to integrate into compact living areas.

Furthermore, the Desa VGC24NR/PR and VGC30NR/PR come with user-friendly controls, including options for remote operation and wall switches, which add convenience to daily use. With their combination of efficiency, aesthetic appeal, and safety features, these gas fireplaces represent an excellent choice for anyone looking to enhance their home’s comfort and charm.
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