Desa VGC30NR/PR, VGC24NR/PR installation manual Slight smoke or odor during

Page 27

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Slight smoke or odor during

1.

Residues from manufacturing

1.

Problem will stop after a few

initial operation

 

processes and logs curing

 

hours of operation

 

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO

noise when burners are lit

 

position when burners are

 

position and let warm up for

 

2.

cold

2.

a minute

 

Air in gas line

Operate burners until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

3.

Air passageways on heater

3.

or propane/LP gas company

 

Observe minimum installa-

 

 

blocked

 

tion clearances (see pages 9

 

4.

Dirty or partially clogged

4.

through 11)

 

Clean burners (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 23)

 

 

 

 

or replace burner orifice(s)

 

White powder residue forming

1.

When heated, vapors from

1.

Turn heater off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners or similar products

 

 

white powder residue

 

 

 

Moisture/condensation noticed

1.

Not enough combustion/ven-

1.

Refer to Air for Combustion

on windows

 

tilation air

 

and Ventilation requirements

 

 

 

 

(page 6)

 

Remote does not function (Re-

1.

Battery is not installed. Bat-

1.

Replace 9-volt batteries in re-

mote-Ready Models Only)

 

tery power is low

 

ceiver and hand-held remote

 

 

 

 

 

 

Heater produces a clicking/tick-

1.

Metal expanding while heating

1.

This is normal with most heat-

ing noise just after burners are

 

or contracting while cooling

 

ers. If noise is excessive, contact

lit or shut off

 

 

 

qualified service person

119162-01B

www.desatech.com

27

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Contents Remote-Ready Models VGC18NR/PR VGC24NR/PR and VGC30NR/PR Patent PendingAlso Design-Certified As Vented Decorative Appliances Safety Information Table of ContentsSafety Information 119162-01B Unpacking Product FeaturesProduct Identification Local CodesAir For Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors InstallationMinimum Firebox Size Installation and ClearancesCheck GAS Type For Vent-Free OperationMaterial Requirements for Distance a Safe Installation Determining Minimum Mantel Clearance When Using a HoodMantel Clearances Log Set Floor ClearancesChimney Minimum Permanent Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Area of Various Standard Round Flues DiameterInstallation Items Needed Connecting to GAS SupplyNatural Dealer. See Accessories,Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsInstalling optional remote accessories Pressure Testing Heater Gas ConnectionsInstalling Remote Receiver Installing LOGS, Embers and Lava Rock Installing SwitchInstalling Log #1 Operating Heater For Your Safety Read Before LightingLighting Instructions Manual Lighting Procedure,Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Hand-HeldThermostat Series Model HRC200 On/Off Series Model HRC100Inspecting Burners Wiring DiagramCleaning Maintenance Key Pad Lock FeatureBurner Injector Holder Pilot Air Inlet Hole LogsMain burner Observed Problem Possible Cause Remedy TroubleshootingMaintenance, Slight smoke or odor during See Checking Gas Connec Gas leak. See WarningReplacement Parts SpecificationsService Hints Technical ServiceIllustrated Parts Breakdown Remote-Ready Variable Control ModelsVGC18NR, VGC18PR, VGC24NR, VGC24PR, VGC30NR, VGC30PR Parts List Illustrated Parts Breakdown and Parts List Accessories Fire Crackle CF6-A Cleaning KIT GCKLava Rock GA6060 Information video119162-01B Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS LOG Heaters

VGC24NR/PR, VGC30NR/PR specifications

Desa VGC24NR/PR and VGC30NR/PR are innovative gas fireplaces designed to offer efficient heating solutions while enhancing the aesthetics of any living space. Both models combine advanced technology with user-friendly features, ensuring a comfortable and visually appealing experience for homeowners.

A standout feature of the VGC series is its remarkable BTU output. The VGC24NR/PR delivers a maximum of 24,000 BTUs, while the VGC30NR/PR can generate up to 30,000 BTUs. This substantial heating capacity makes these fireplaces suitable for various room sizes, providing warmth even in larger spaces. The adjustable heat settings also allow users to customize the warmth according to their preferences, promoting energy efficiency.

Another significant characteristic of the VGC24NR/PR and VGC30NR/PR is their realistic flame presentation. Utilizing advanced burner technology, these units replicate the look of natural wood burning fires. The flames dance against the backdrop of elegant logs or stones, creating a cozy atmosphere that enhances any interior décor. The visual experience is elevated by the optional ember bed lighting, which can provide an ambient glow, making the fireplace a focal point in the room.

Safety is a paramount consideration in the design of these fireplaces. Both models are equipped with built-in safety features, including an automatic shut-off system that activates in the event of a malfunction. Additionally, they meet stringent safety and emissions standards, ensuring that they are environmentally friendly choices.

Installation is straightforward with the VGC series, thanks to their ventless design that allows for flexibility in placement. These units can be installed in a variety of locations without the need for an external venting system, making them an ideal solution for both new constructions and remodels. The minimalist design also aids in space-saving, making it easy to integrate into compact living areas.

Furthermore, the Desa VGC24NR/PR and VGC30NR/PR come with user-friendly controls, including options for remote operation and wall switches, which add convenience to daily use. With their combination of efficiency, aesthetic appeal, and safety features, these gas fireplaces represent an excellent choice for anyone looking to enhance their home’s comfort and charm.
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