Desa VGC24NR/PR, VGC30NR/PR installation manual Gas leak. See Warning, See Checking Gas Connec

Page 28

Troubleshooting

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Heater produces unwanted

1.

Heater burning vapors from paint,

1.

Open window to ventilate

odors

 

hair spray, glues, cleaners, chemi-

 

room. Stop using odor caus-

 

 

cals, new carpet, etc. (See IM-

 

ing products while heater is

 

2.

PORTANT statement above)

2.

running

 

Low fuel supply (propane/LP

Refill supply tank (propane/LP

 

3.

only)

3.

only)

 

Gas leak. See Warning

Locate and correct all leaks

 

 

statement at top of page

 

(see Checking Gas Connec-

 

 

 

 

tions, page 15)

 

 

 

 

 

Heater shuts off in use (ODS

1.

Not enough fresh air is avail-

1.

Open window and/or door for

operates)

2.

able

2.

ventilation

 

Low line pressure

Contact local natural or pro-

 

3.

ODS/pilot is partially clogged

3.

pane/LP gas company

 

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 26)

 

 

 

 

 

 

Gas odor even when control

1.

Gas leak. See Warning

1.

Locate and correct all leaks

knob is in OFF position

 

statement at top of page

 

(see Checking Gas Connec-

 

2.

Control valve or gas control

2.

tions, page 15)

 

Replace control valve or gas

 

 

defective

 

control

 

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between con-

1.

Take apart gas tubing and

 

2.

trol valve and burner

2.

remove foreign matter

 

Gas leak. See Warning

Locate and correct all leaks

 

 

statement at top of page

 

(see Checking Gas Connec-

 

 

 

 

tions, page 15)

 

 

 

 

 

 

Log set cycles to pilot, but room

1.

Hand-held remote control is

1.

Move hand-held remote con-

temperature drops to a lower

 

too close to heater

 

trol unit farther away from the

than ideal level before log set

 

 

 

heater

comes back on

 

 

 

 

 

28

www.desatech.com

119162-01B

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Contents Patent Pending Remote-Ready Models VGC18NR/PR VGC24NR/PR and VGC30NR/PRAlso Design-Certified As Vented Decorative Appliances Table of Contents Safety InformationSafety Information 119162-01B Product Features Product IdentificationLocal Codes UnpackingProviding Adequate Ventilation Air For Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Ventilation AIR Ventilation Air From Inside BuildingInstallation Ventilation Air From OutdoorsInstallation and Clearances Check GAS TypeFor Vent-Free Operation Minimum Firebox SizeDetermining Minimum Mantel Clearance When Using a Hood Material Requirements for Distance a Safe InstallationMantel Clearances Floor Clearances Log SetInstalling Damper Clamp Accessory for Vented Operation Installing Heater Base AssemblyArea of Various Standard Round Flues Diameter Chimney Minimum PermanentConnecting to GAS Supply Installation Items NeededDealer. See Accessories, NaturalChecking GAS Connections Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaPressure Testing Heater Gas Connections Installing optional remote accessoriesInstalling Remote Receiver Installing Switch Installing LOGS, Embers and Lava RockInstalling Log #1 For Your Safety Read Before Lighting Operating HeaterManual Lighting Procedure, Lighting InstructionsManual Lighting Procedure To Turn OFF GAS To ApplianceOptional Hand-Held Remote OperationOn/Off Series Model HRC100 Thermostat Series Model HRC200Wiring Diagram Cleaning MaintenanceKey Pad Lock Feature Inspecting BurnersLogs Burner Injector Holder Pilot Air Inlet HoleMain burner Troubleshooting Observed Problem Possible Cause RemedyMaintenance, Slight smoke or odor during Gas leak. See Warning See Checking Gas ConnecSpecifications Service HintsTechnical Service Replacement PartsRemote-Ready Variable Control Models Illustrated Parts BreakdownVGC18NR, VGC18PR, VGC24NR, VGC24PR, VGC30NR, VGC30PR Parts List Illustrated Parts Breakdown and Parts List Accessories Cleaning KIT GCK Lava Rock GA6060Information video Fire Crackle CF6-A119162-01B Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS LOG Heaters

VGC24NR/PR, VGC30NR/PR specifications

Desa VGC24NR/PR and VGC30NR/PR are innovative gas fireplaces designed to offer efficient heating solutions while enhancing the aesthetics of any living space. Both models combine advanced technology with user-friendly features, ensuring a comfortable and visually appealing experience for homeowners.

A standout feature of the VGC series is its remarkable BTU output. The VGC24NR/PR delivers a maximum of 24,000 BTUs, while the VGC30NR/PR can generate up to 30,000 BTUs. This substantial heating capacity makes these fireplaces suitable for various room sizes, providing warmth even in larger spaces. The adjustable heat settings also allow users to customize the warmth according to their preferences, promoting energy efficiency.

Another significant characteristic of the VGC24NR/PR and VGC30NR/PR is their realistic flame presentation. Utilizing advanced burner technology, these units replicate the look of natural wood burning fires. The flames dance against the backdrop of elegant logs or stones, creating a cozy atmosphere that enhances any interior décor. The visual experience is elevated by the optional ember bed lighting, which can provide an ambient glow, making the fireplace a focal point in the room.

Safety is a paramount consideration in the design of these fireplaces. Both models are equipped with built-in safety features, including an automatic shut-off system that activates in the event of a malfunction. Additionally, they meet stringent safety and emissions standards, ensuring that they are environmentally friendly choices.

Installation is straightforward with the VGC series, thanks to their ventless design that allows for flexibility in placement. These units can be installed in a variety of locations without the need for an external venting system, making them an ideal solution for both new constructions and remodels. The minimalist design also aids in space-saving, making it easy to integrate into compact living areas.

Furthermore, the Desa VGC24NR/PR and VGC30NR/PR come with user-friendly controls, including options for remote operation and wall switches, which add convenience to daily use. With their combination of efficiency, aesthetic appeal, and safety features, these gas fireplaces represent an excellent choice for anyone looking to enhance their home’s comfort and charm.
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