Quadra-Fire SAPPHIRE-D-CSB, SAPPHIRE-MBK, SAPPHIRE-D-MBK, SAPPHIRE-D-PMH Be Placed in this Opening

Page 39

 

Symptom

Possible Cause

Corrective Action

3.

(Continued)

c. Defective valve.

Turn the valve knob to the ON position. Place the ON/OFF switch in

 

 

 

the ON position. Check the millivolt meter at the thermopile terminals.

 

 

 

The millivolt meter should read greater than 125mV. If the reading is

 

 

 

acceptable, and if the burner does not come on, replace the gas valve.

 

 

d. Plugged burner

Check the burner orifice for stoppage. Remove stoppage.

 

 

orifice.

 

 

 

e. Wall switch or

Follow the corrective action in Symptom and Possible Cause 1.a.

 

 

wires are defective.

Check the switch and wiring. Replace where defective.

4.

Frequent pilot outage

a. Pilot flame may

Clean and adjust the pilot flame for maximum flame impingement on

problem.

be too high or too

thermocouple. Follow lighting instructions carefully.

 

 

low, or blowing

 

 

 

(high), causing safety

 

 

 

pilot to drop out.

 

5.

The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

b. Inner vent pipe

Check for proper vent connection at flue collar and all vent joints.

in operation.

leaking exhaust

 

 

 

gases back into the

 

 

 

system.

 

 

 

c. Horizontal vent

The horizontal vent cap should slope down only enough to prevent any

 

 

improperly pitched.

water from entering the appliance.

 

 

d. Bad thermopile or

Replace if necessary.

 

 

thermocouple.

 

 

 

e. Improper vent cap

Check for proper installation and freedom from debris or blockage.

 

 

installation.

 

6.

Glass soots.

a. Flame impinge-

Adjust the log set so that the flame does not excessively impinge on it.

 

 

ment.

Check that logs are placed according to installation instructions.

 

 

b. Improper shutter

Adjust the air shutter at the base of the burner.

 

 

setting.

 

 

 

c. Debris around

Inspect the opening at the base of the burner. NO MATERIAL SHOULD

 

 

opening at base of

BE PLACED IN THIS OPENING.

 

 

burner.

 

7.

Flame burns blue

a. Insufficient

Ensure that the vent cap is installed properly and free of debris. Ensure

and lifts off burner.

oxygen being sup-

that the vent system joints are tight and have no leaks.

 

 

plied.

Ensure that no debris has been placed at the base of, or in the area of

 

 

 

 

 

 

the air holes in the center of the base pan beneath the burner.

 

 

 

Ensure that the glass is tightened properly on the appliance, particu-

 

 

 

larly on top corners.

Quadra-Fire • Sapphire • 7055-116 Rev. D • 6/11

39

Image 39
Contents What to do if you smell gas Do not Discard this ManualDo Discardnot Mfg Date Serial Number Model NameTable of Contents 1Listing and Code Approvals Requirements for the Commonwealth of Massachusetts BELOW. Keep Clear of ALL ObstructionsManufacturer Requirements Inspect Appliance & Components Design & Installation ConsiderationsGetting Started Tools and Supplies NeededSelecting Appliance Location Clearances to CombustiblesDesign Purposes only Vent Termination Minimum Clearances 4Termination LocationsAlcove Applications Measuring Standards Vent InformationVenting Components Use of ElbowsVenting Guidelines for Horizontal Runs How to Use the Vent GraphHorizontal Termination Type a Up and Out InstallationType B Straight Out Installation Type C 45 Elbow in Corner Installation203mm Step Direct Vent Pipe Vertical TerminationStep Twist-lock the vent cap and seal Cathedral Ceiling Class a Metal Chimney Type C Up & Out Installation Type D Hearth Mount Type a & B Co-Axial to Co-LinearExisting Masonry Chimney Type a Fire Risk Explosion Risk Retro Connector Converting to LP Gas Installation Propane LP Natural GasGas Information Fuel ConversionsScrews Rubber Gasket Identification Label F Valve Regulator ReplacementPressure Gas Pressures Gas ConnectionCheck for GAS Leaks High Altitude InstallationsElectrical Information Recommendation for WireConnecting to the Appliance Wire Size Max. LengthValve SwitchStanding Pilot Ignition System Wiring IgnitorTop to Rear Vent Conversion Appliance SetupAccessories Remove Shipping MaterialsBaffle Installation/Adjustment Brick InstallationLeg Leveling System Positioning the Logs Mineral WoolEmbers Do not use substitute material Glass Door Assembly Optional Blower InstallationBlower Shutter Adjustment Operating Instructions Before Lighting ApplianceControls Lighting Appliance For Your Safety Read Before LightingFrequently Asked Questions Initial Break-in ProcedureAfter Appliance is Lit Symptom Possible Cause Corrective Action TroubleshootingBe Placed in this Opening After servicing Maintaining and Servicing Your ApplianceNecessary. USE Caution When CLEANING/HANDLING Ceramic Burner Maintenance Tasks InspectReference Materials Appliance Dimension DiagramMm inner pipe 6-5/8 in mm outer pipe Vent Components DiagramDura-Vent Vent Components ListDescription SimpsonTermination Caps & Kits HHT SLPSimpson Description Dura-Vent19 18 Log Set AssemblyService Parts Part number list on followingStocked At DepotBK-GAS Description Comments Part NumberStocked NGK-30KLPK-30K Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Contact Information