Samsung NV70H5557LB/WT, NV70H5587BB/WT Warranty & service, Troubleshooting, Information Codes

PROBLEM

SOLUTION

What should I do if the oven

• The oven may not be switched on. Switch the oven on.

doesn’t heat up?

• Check to see if the required settings have been applied.

• A household fuse may have blown or a circuit breaker

may has tripped. Replace the fuses or reset the circuit. If

this happens repeatedly, call an electrician.

What should I do if the oven

• There may be problems with the internal electrical

doesn’t heat up even after the

connections. Call your local service centre.

function and temperature have

been set?

What should I do if an error

• There is a fault in the internal electrical circuit connection.

code appears and the oven

Call your local service centre.

does not heat up?

What should I do if the oven

• The oven light is faulty. Call your local service centre.

light doesn’t illuminate?

What should I do if the oven’s

• After use, the oven’s fan runs until the oven has cooled

fan is running without having

down. Call your local service centre if the fan continues to

been set?

run after the oven has cooled down.

What should I do if the all keys

• Check if the child lock function is active or not. If the child

are not pressed?

lock function is not activated, call your local service centre.

CODE

PROBLEM

SOLUTION

Safety shut off. The oven

continues

Turn oven off and remove food. Allow

operating at the set temperature for a

oven to cool before using it again.

prolonged time.

• Under 105 °C

16 hours

• From 105 °C to 240 °C

8 hours

• From 245 °C to Max

4 hours

Key is pressed for a period of time.

Clean the keys and check if there is

water on the surface around key. Turn

off the oven and try setting again. If it

occurs again, call your local SAMSUNG

Customer Care Centre.

An oven error may cause low

Call your local SAMSUNG Customer

1)

**

performance and problems in safety.

Care Centre.

Stop using the oven immediately.

OVER VOLTAGE PROTECTION (OVP)

Once the voltage falls back to normal

This feature protects the product from

range, Over Voltage Protection (OVP)

voltage spikes. A strong voltage spike

automatically deactivates and the oven

triggers an alarm, displays the “-UP-”

resumes normal operation. The Over

message, and deactivates Heater, Lamp,

Voltage Protection (OVP) feature can

Convection Motor, and Spit features.

interrupt the cooking process.