Monessen Hearth C2804VF, C2802VF manual Troubleshooting, Observed Problem, Possible Cause, Remedy

Page 24
TROUBLESHOOTING

TROUBLESHOOTING

WARNING

Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

When ignitor button is pressed, there is no spark at ODS/pilot.

1.Ignitor electrode positioned wrong.

2.Ignitor electrode is broken.

3.Ignitor electrode not connected to ignitor cable.

4.Ignitor cable pinched or wet. Keep ignitor cable dry.

5.Broken ignitor cable.

6.Bad piezo ignitor.

7.No battery power (auto spark).

1Replace ignitor.

2. Replace ignitor.

3. Reconnect ignitor cable.

4.Free ignitor cable if pinched by any metal or tubing.

5.Replace ignitor cable.

6.Replace piezo ignitor.

7.Replace battery.

Appliance produces unwanted

1.

Appliance burning vapors from paint, hair

odors.

 

spray, glues, etc.

 

2.

Gas leak.

 

3.

Initial burn off.

1.Ventilate room. Stop using odor causing products while heater is running.

2.Locate and correct all leaks.

3.Ventilate room and turn unit on high until odor is gone. Odor should be gone after 2 to 3 hours of continuous use.

Appliance shuts off during use. 1. Not enough fresh air is available for ODS/ pilot to operate.

2.Low line pressure.

3.ODS/pilot is partially clogged.

4.Defective Thermopile.

5.Restrictions in incoming air flow.

1.Open window and/or door for ventila- tion.

2.Contact local gas company.

3.Clean ODS/pilot.

4.Check pilot flame. Check wire connec- tions. Check thermopile output — should be 500 milli-volts across TH/TP and TP Terminals with ON/OFF switch off.

5.Check for obstructions on bottom of unit. Check for improper log placement.

Gas odor even when control knob

1.

Gas leak.

1.

Locate and correct all leaks.

is in OFF position.

2.

Control valve defective.

2.

Replace control valve.

 

 

 

 

 

When ignitor button is pressed,

1.

Gas supply turned off or appliance shutoff

1.

Turn on gas supply or open manual

there is spark at ODS pilot, but

 

valve closed.

 

shutoff valve.

no ignition.

2.

Air in gas lines when installed.

2.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

removed.

 

3.

ODS/pilot is clogged.

3.

Replace ODS/pilot assembly or get it

 

 

 

 

serviced.

 

4.

Gas regulator setting is not correct (LPG).

4.

Replace gas regulator at tank.

24

45D0080

Image 24
Contents MODELS C2801VF, C2802VF C2803VF, and C2804VF Natural Gas or Propane/LPG Milli-VoltControlWHAT TO DO IF YOU SMELL GAS Do not try to light any applianceCONTENTS IMPORTANT SAFETY INFORMATION INSTALLEROWNER IMPORTANT SAFETY INFORMATION Continued from pagePRODUCT FEATURES On/Off Switch Data andOptionalOptional Remote Receiver Off/Pilot/On Knob Instruction Thermostat Plates Sensor Hi/Lo KnobWHAT YOU WILL NEED FOR INSTALLATION GETTING STARTEDMAKE SURE YOU HAVE RECEIVED ALL PARTS PRODUCT SPECIFICATIONS NATURAL GASPROPANE / LPG IGNITION CONTROLSGENERAL INSTALLATION INFORMATION Do not install the heater …•In high traffic areas •In windy or drafty areas CODESGENERAL INSTALLATION INFORMATION BTU/Hr = L1Corner Installation Wall InstallationCLEARANCES / HEIGHT REQUIRMENTS Front ViewCONNECTING THE GAS Figure 4 - Gas ConnectionConnecting directly to an unregulated CONNECTING REMOTE RECEIVERpropane/L.P.G. tank can cause an explosionELECTRICAL WIRING MILLI-VOLT Figure 7 - Wiring DiagramCONNECTING OPTIONAL WALL SWITCH OR THERMOSTAT MillivoltELECTRICAL WIRING MILLI-VOLT Figure 8 - Removing Face Plate from StoveScrews OPERATION OF THERMOSTAT SENSOR ELECTRICAL WIRING MILLI-VOLTFigure 10 - Clipping Thermo Bulb into Plastic ClipLOG PLACEMENT DO NOT sprinkle volcanic rocks on the logs oraround the pilot. This may cause sooting a few hours to vent the odorFLAME APPEARANCE CHECKING BURNER FLAMEOPERATING INSTRUCTIONS CHECKING PILOT FLAMEFOR YOUR SAFETY READ BEFORE LIGHTING OPERATING INSTRUCTIONSWHAT TO DO IF YOU SMELL GAS MILLI-VOLTCONTROL LIGHTING INSTRUCTIONS TO TURN OFF GAS TO HEATEROPERATING INSTRUCTIONS OPERATING INSTRUCTIONS AND CLEANING AND SERVICING CLEANING AND SERVICINGMATCH LIGHTING INSTRUCTIONS REPLACEMENT PARTS LIST LOGSDescription REPLACEMENT PARTS BURNER ASSEMBLY45D0080 REPLACEMENT PARTS LIST BURNER ASSEMBLYAccessories C2801/02/03/04VFTROUBLESHOOTING OBSERVED PROBLEMPOSSIBLE CAUSE REMEDYTROUBLESHOOTING OBSERVED PROBLEMPOSSIBLE CAUSE REMEDY45D0080 45D0080 LIMITED LIFETIME WARRANTY POLICY LIFETIME WARRANTYFIVE YEAR WARRANTY BASIC WARRANTY