Vanguard Heating SBVBN(A), SBVBP(A) Troubleshooting, After pilot lights, keep control knob

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®

B-VENT FREESTANDING FIREPLACE

TROUBLESHOOTING

Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean pilot. This can damage pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor. Nut is located behind the mounting bracket.

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace pilot assembly

7.Replace pilot assembly

When ignitor button is pressed, there is spark at pilot but no ignition

1.Gas supply turned off or manual shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.Depleted gas supply (propane/LP mod- els only)

6.Pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open manual shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is removed

5.Contact local propane/LP gas company

6.Clean pilot (see Cleaning and Mainte- nance, page 21) or replace pilot assembly

7.Replace gas control

Pilot lights but flame goes out when control

1.

Control knob not fully pressed in

1.

Press in control knob fully

knob is released

2.

Control knob not pressed in long enough

2.

After pilot lights, keep control knob

 

 

 

 

pressed in 30 seconds

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shut-off valve

 

4.

Control valve damaged

4.

Replace control valve

www.desatech.com

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Contents For Your Safety What to do if YOU Smell GAS For Your SafetySBVBNA, Sbvbpa Remote Ready Safety Information Vent Freestanding FireplaceLocal Codes Product FeaturesProduct Identification OperationPRE-INSTALLATION Preparation Location and Space RequirementsStove Body Assembly Use an adjustable wrench or a 10mm socketFreestanding Fireplace Assembly Installing Fireplace Into Stove BodyInstalling Optional Blower Accessory Installing GA3700/DA3610T BlowersInstalling Rear Cover Venting InstallationInstallation Precautions Installation of Listed B-1 Vent Type B-VENT Installation Listed B-0 or GreaterChimneys Installing Vent System in a ChaseChecking Vent Capacity Relining SystemsFlue GAS Spillage Troubleshooting Venting ProblemsHigh Altitude Installation Causes of Spillage and Corrective ActionInstallation Items Needed Fireplace InstallationInstalling GAS Piping to Fireplace Location Check GAS TypePressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Fireplace Gas Connections Installing Optional Wall Mounted Thermostat GWMT1 Back View of Thermostat BaseInstalling 9-Volt Battery in Hand- Held Remote Control Unit Installing Remote ReceiverREMOVING/REPLACING Glass Door Installing LOGS, Lava Rock and Glowing Embers Installing Log NoOperating Fireplace For Your Safety Read Before LightingManual Lighting Procedure Lighting InstructionsGhrc Series Operation Optional Remote OperationThermostat Control Operation Ghrct Series OperationInspecting Burners Operating Optional Blower AccessoryPilot Assembly Operating Optional GWMT1 Wall Mounted ThermostatPilot and Burners Cleaning and MaintenanceGlass Door LogsAfter pilot lights, keep control knob TroubleshootingPressed in 30 seconds Company OrificeInlet gas pressure is too low Pane/LP or natural gas companyLow line pressure Fireplace produces unwanted odorsTions on Pilot is partially cloggedWiring Diagram Replacement PartsTechnical Service Service HintsSpecifications Sbvbna SbvbpaAccessories Illustrated Parts Breakdown Sbvbna SbvbpaParts List KEY Part Number Description QTYAmity SCIVF* Series PSCIVF* Series Indicates Color Suffix DesignationKEY Part Description QTY Warranty Information

SBVBN(A), SBVBP(A) specifications

Vanguard Heating SBVBN(A) and SBVBP(A) are advanced heating solutions designed to provide efficient temperature control for residential and commercial applications. Renowned for their innovative features and technologies, these models are engineered to enhance comfort while minimizing energy consumption.

One of the main characteristics of the SBVBN(A) and SBVBP(A) series is their high energy efficiency. Both models utilize advanced heat exchanger technology which allows them to extract maximum heat from the fuel consumed. This efficient heat transfer minimizes waste and leads to lower energy bills for users. The systems typically achieve impressive AFUE (Annual Fuel Utilization Efficiency) ratings, making them an environmentally friendly choice.

Another noteworthy feature of these heating units is their compact, space-saving design. Vanguard has effectively utilized modern engineering principles to produce equipment that can fit into various installation spaces without compromising performance. This is particularly advantageous for urban settings where space is limited.

The SBVBN(A) and SBVBP(A) models incorporate smart technology for enhanced user convenience. Smart thermostats and connectivity options allow users to control their heating systems remotely via smartphone applications. This capability provides greater flexibility and comfort, ensuring that homes and spaces are always at the ideal temperature.

Furthermore, noise reduction technology is integrated into these heating systems, ensuring quiet operation. This is particularly important for residential installations where a peaceful environment is desired. The design minimizes operational noise, allowing users to enjoy a tranquil atmosphere without the disturbance of traditional heating systems.

Safety features are also a prominent aspect of the Vanguard Heating SBVBN(A) and SBVBP(A) models. These include advanced flame sensing technology, automatic shut-off capabilities, and robust construction materials that enhance durability. These features not only ensure reliable performance but also provide peace of mind to users regarding safety concerns.

In terms of maintenance, Vanguard has made these systems user-friendly. They are designed for easy access to components, simplifying routine maintenance tasks and reducing overall service costs. This focus on ease-of-use contributes to the longevity and reliability of the heating systems.

Overall, Vanguard Heating SBVBN(A) and SBVBP(A) models stand out in the market due to their energy efficiency, advanced technologies, compact design, quiet operation, and comprehensive safety features. They embody a commitment to comfort, sustainability, and user satisfaction, making them a worthy choice for anyone in need of reliable heating solutions.