Cisco Systems 2900, OL-24281-01 manual Troubleshooting, Issue Possible Cause Suggested Resolution

A P P E N D I X A

Troubleshooting

Table A-1provides information that may help you if you need to troubleshoot a Cisco 2900 Series IP Dome. Do not try to repair a unit yourself. Leave maintenance and repairs to qualified technical personnel only.

Table A-1	Troubleshooting the Cisco 2900 IP Dome
Issue		Possible Cause	Suggested Resolution
Dome does not start properly		The circuit board fuse may need	Check the fuse on the circuit
after installation.		to be replaced.	board inside the back box for
			continuity. Replace the fuse if
			needed.
		The back box may not be	Check the wiring with a volt
		receiving proper voltage.	meter to ensure that the back box
			is receiving proper voltage.
Dome starts correctly, but you do		Switch settings on the dome	Check the signal with a volt
not have accurate control.		drive are set incorrectly.	meter or an oscilloscope. (This
			step does not apply if you are
			using Coaxitron control.)
			Ensure that the switch settings
			on the dome drive are set
			correctly (see the “Switch
			Settings” procedure on
			page 1-11).
No video is displayed.		Power is not connected.	Check the power connector.
		Video cable is not connected.	Check the video connector.
		TXB-N module is not inserted	Reinstall the TXB-N module.
		properly.	Make sure the pins on the
			module are inserted correctly.

Cisco Video Surveillance IP PTZ Dome Camera User Guide, Cisco 2900 Series IP Dome

OL-24281-01 A-1