Heat & Glo LifeStyle VRT-GY-N-AUB, VRT-GY-P-AUB Frequently Asked Questions/Troubleshooting

Page 64

Frequently Asked Questions/Troubleshooting

Symptom

Possible Cause

Corrective Action

 

 

Batteries

Verify batteries are functional and installed correctly.

 

 

 

 

 

 

Remote control is in Child

Disengage Child Lock mode.

 

Remote control will not transmit

Lock mode

 

 

 

 

Buttons not being pressed

Press button firmly for one to two seconds to ensure transmis-

 

 

firmly

sion to module.

 

 

Control module is not in

Ensure module switch is set to REMOTE.

 

 

“REMOTE” mode

 

 

 

 

 

Control module and remote

The control module will beep when it successfully receives a

 

Control module will not take

control are not programmed

command. If it does not beep, clear module memory and repro-

 

to each other

gram the remote control.

 

commands from remote control

 

Control module is un-

If the transmission indicator comes on when power button is

 

 

 

 

plugged. In case of power

pressed, verify that the control module is plugged in the fire-

 

 

outage, backup batteries

place junction box located in the controls area. Also verify that

 

 

are depleted or missing

the batteries are installed in the battery pack.

 

Fan does not turn on when fireplace

Built in time delay

The fireplace must run for three minutes in order for the fan to

is started

engage.

 

 

 

Fan does not turn off when fireplace

Built in time delay

The fan will run for twelve minutes after the fireplace is turned off.

 

turned off

 

 

 

 

Fireplace shuts down after extended

 

The fireplace will automatically shut down after nine hours of

 

Built-in timer

continuous operation if it does not receive a command from

 

periods

 

 

the remote.

 

 

 

 

 

 

 

 

 

 

The fireplace cannot be turned off by remote if an external

 

 

External wired wall switch

wired switch is installed and in the ON position. Turn external

 

Fireplace is on but will not shut off

 

wall switch to OFF.

 

with the remote control

Remote control or control

At control module, turn off fireplace by sliding the ON/OFF/

 

 

REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is

 

 

module failure

 

 

hot. Use caution when accessing module.

 

 

 

 

 

 

 

 

64

Heat & Glo • VRT-AUB2123-980 Rev. H • 5/12

Image 64
Contents SAI Global Ref No GSCS20166 AS45532008What to do if you smell gas Heat & Glo VRT-AUB 2123-980 Rev. H 5/12 Homeowner Reference Information CongratulationsListing Label Information/Location Table of Contents User GuideTroubleshooting Gas InformationElectrical Information Reference MaterialsLimited Lifetime Warranty Other RightsOther Rights Perth Listing and Code Approvals Operating Instructions User Guide Lighting Instructions IPI Final inspection byControl Module Operation Control ModuleFrequently Asked Questions After Fireplace is LitMaintenance and Service Maintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionLogs FireboxBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Framing and Clearances Selecting Appliance LocationOptional Stone Surround Installed Stone SurroundTermination Locations Vent Termination Minimum ClearancesMIN. Clearance in. mm Flue Information Flue ComponentsUse of Elbows Measuring StandardsFlueing Diagrams For Natural, Propane and Butane GasesNatural Gas One 90 Elbow System Natural Gas Two 90 Elbows System Minimum Maximum H1 + H2 Max 457 mm 610 mm Natural Gas Two 90 Elbows System Minimum Maximum Propane Three 90 Elbows System Minimum Maximum H1 + H2 Max + H1 + H2 = Max ft .97 m H1 Max. = 7 ft .13 m Flue Pipe Assembly Horizontal Penetration Framing StepFIG. B Minimum Clearance Slim Line Wall Thimble Installing Slim Line Trim Ring and Heat ShieldAssembling Slim Line Trim Ring and Heat Shield Vertical Termination StepSecure Flashing with NON-HARDENING Sealant Roofing Nails Vertical Flue Restrictor Twist-lock the flue cap and sealVent Clearances and Framing Pipe Clearances to CombustiblesWall Penetration Framing Combustible Wall PenetrationInstall the Ceiling Firestop Pipe SLPFlat Ceiling Installation Install Attic Insulation ShieldVaulted Ceiling Installation Appliance Setup Remove Shipping MaterialsUnbolting Appliance from the Pallet Leveling and Bolting Down the ApplianceAccessories Top to Rear Flue ConversionInstalling the Baffle On Back of AppliancePositioning the Logs Placing Mineral WoolFront Door Glass Assembly Installation Inner Glass Door Assembly ReplacementComponents Removal For Service Parts ReplacementAdjustments And Replacement Parts Install Trim and/or SurroundInstalling Vent Pipe SLP Pipe Assemble Vent SectionsAssemble Slip Sections Secure The Vent SectionsInstall Decorative Ceiling Components Disassemble Vent SectionsInstall Support Brackets Install FirestopsFor Horizontal Terminations using the SLP-TRAP Flue TerminationInstall Metal Roof Flashing Heat Shield Requirements for Horizontal TerminationAssemble and Install Storm Collar Install Vertical Termination CapGas Information Gas Pressure Requirements Gas ConnectionHeat & Glo VRT-AUB 2123-980 Rev. H 5/12 Wiring Requirements IntelliFire PlusTM Ignition System WiringOptional Accessories Requirements Electrical InformationBlower Control Module Operation Kit Contents Installation PrecautionsFireplace Specific Information IntroductionChanging Temperature Scale Installation of Remote Control HousingFan Installation AUX300CE Module InstallationProgramming the RC300CE to the Control Module Idle When Remote is in on Mode Standby modeDisplay Screen Function ButtonsAbout on Mode About OFF ModeAdjusting Flame Height Adjusting Fan SpeedAdjusting Thermostat Adjusting TimerSetting the Child Lock Power OutageFrequently Asked Questions/Troubleshooting Symptom Possible Cause Corrective ActionSymptom Possible Cause Corrective Action TroubleshootingIntelliFire PlusIgnition System IntelliFire Plus Ignition System Appliance Dimension Diagram Reference MaterialsAppliance Dimension with Stone Surround Diagram Hearth PadMaintenance Tasks Inspect Maintenance TasksVent Components Diagrams ElbowCeiling Firestop Support184 mm Vertical Termination Cap25 mm Service Parts Log Set Assembly Part number list on followingVRT-AUB VRT-AUB Contact Information

VRT-BZ-P-AUB, VRT-GY-N-AUB, VRT-BZ-N-AUB, VRT-GY-P-AUB specifications

Heat & Glo is renowned for its innovative fireplace solutions, and the LifeStyle series, including models VRT-BZ-N-AUB, VRT-GY-N-AUB, VRT-BZ-P-AUB, and VRT-GY-P-AUB, exemplifies the brand's commitment to quality and style. These contemporary fireplaces blend modern aesthetics with advanced technology, making them an ideal addition to any living space.

One of the standout features of these models is their versatile design that allows for seamless integration into any room. The LifeStyle series boasts multiple finish options, including a sleek bronze and an elegant gray, giving homeowners the flexibility to match their fireplace with their interior decor. The linear design not only promotes a minimalist look but also enhances the ambiance of any environment, serving as a captivating focal point.

In terms of technology, these fireplaces are equipped with advanced control systems, allowing users to adjust flame height, heat output, and ambiance with minimal effort. The intuitive controls can often be managed via a remote or smartphone app, providing convenience and flexibility for the modern homeowner.

Safety is also a key consideration in the LifeStyle series. With features such as automatic shut-off mechanisms and safety screens, these fireplaces prioritize user safety without compromising on style. The combustion technology employed ensures efficient heating and reduced emissions, making the LifeStyle series an environmentally conscious choice.

Additionally, with various installation options available, including built-in and wall-mounted configurations, these fireplaces can be customized to fit different spaces and preferences. This flexibility makes them perfect for both renovations and new constructions alike.

The LifeStyle series is designed for ease of maintenance, with accessible components that simplify cleaning and upkeep. This aspect is especially beneficial for busy homeowners who desire a stylish focal point in their homes without the burden of extensive maintenance demands.

In conclusion, Heat & Glo's LifeStyle VRT-BZ-N-AUB, VRT-GY-N-AUB, VRT-BZ-P-AUB, and VRT-GY-P-AUB models offer a unique combination of contemporary design, advanced technology, and user-friendly features. Whether for cozy evenings or entertaining guests, these fireplaces elevate any space while providing warmth and comfort.