Heat & Glo LifeStyle 2197-980 owner manual Troubleshooting, IntelliFire Plus Ignition System

Page 61

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Plus™ Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly, or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If less than 4

 

 

volts, replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 220/240 VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid.

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

Heat & Glo • SOHO-N-AUB • 2197-980 Rev. F • 5/12

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Contents SAI Global Ref No GSCS20167 AS45532008What to do if you smell gas Do DiscardnotHeat & Glo SOHO-N-AUB 2197-980 Rev. F 5/12 Homeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Australian Warranty InformationWarranty Exclusions Warranty Conditions and ExclusionsOther Rights HOW to Claim This warranty is void ifPerth Listing and Code Approvals Operating Instructions User Guide Gas Fireplace SafetyYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyClear Space Decorative Doors and FrontsFinal inspection by Lighting Instructions IPIControl Module Control Module OperationAfter Fireplace is Lit Frequently Asked QuestionsMaintenance and Service Gasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianLogs FireboxBurner Ignition and Operation Ember PlacementTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseClearances to Combustibles Combustible Mantels Mantel and Wall ProjectionsVent Termination Minimum Clearances Termination LocationsClearance MIN. Clearance in. mmVent Information and Diagrams Two Elbows Top Vent Horizontal Termination One ElbowV1 Minimum H1 Maximum V1 Minimum H1 + H2 MaximumUSE SLP Series Components only Top Vent Horizontal Termination Three ElbowsV1 Minimum H1 Maximum V2 Minimum H2 Maximum Straight Up Vertical Flue System Top Vent Vertical TerminationMAX. RUN V1 = 38 ft. Max .58 m V1 = 3 ft. Min mm Top Vent Vertical Termination No ElbowModel Flue System Approvals And InstallationsFlue Termination Approvals Identifying Flue ComponentsMinimum Maximum V1 = 38 ft .58 m MaximumTop Vent Vertical Termination Three Elbows Pipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe SLP Install the Ceiling FirestopFlat Ceiling Installation Install Attic Insulation ShieldVaulted Ceiling Installation Securing and Leveling the Appliance Appliance PreparationParts Replacement Components Removal For ServiceAdjustments And Replacement Parts Install Trim and/or SurroundAssemble Vent Sections Installing Vent Pipe SLP PipeSecure the Vent Sections Assemble Slip SectionsDisassemble Vent Sections Install Support Brackets10 Flue Pipe & Firestop Install FirestopsFlue Termination For Horizontal Terminations using the SLP-TRAPHeat Shield Requirements for Horizontal Termination Install Metal Roof FlashingInstall Vertical Termination Cap Assemble and Install Storm CollarGas Pressure Requirements Gas Connection Gas InformationGAS Access IntelliFire PlusTM Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationBlower Control Module Operation Installation Precautions Kit ContentsFireplace Specific Information IntroductionInstallation of Remote Control Housing Changing Temperature ScaleFan Installation AUX300CE Module InstallationProgramming the RC300AU to the Control Module Remote Position Learn ButtonStandby mode Idle When Remote is in on ModeDisplay Screen Function ButtonsAbout OFF Mode About on ModeAdjusting Flame Height Adjusting Fan SpeedAdjusting Timer Adjusting ThermostatSetting the Child Lock Power OutageSymptom Possible Cause Corrective Action Frequently Asked Questions/TroubleshootingFinishing Non-Combustible Materials SpecificationFraming and Finishing Instructions Mantel ProjectionsRemove Fixed Glass Assembly Appliance SetupClean the Appliance AccessoriesLog Placement Instructions Log Assembly LOGS-SOHOCE Optional Reflective Liner Rock Tray Install Media Rock KitSymptom Possible Cause Corrective Action TroubleshootingIntelliFire Plus Ignition System If the pilot continues GAS Line Electrical Access Appliance Dimension DiagramReference Materials Location Inches MillimeterInspect Maintenance Tasks Maintenance TasksSLP45 Vent Components DiagramsSLP90 SLP-HVS SLP-FSSLP-DCF-BK SLP-WT-BK SL-2DVP SLK-SNKD SLP-CCS-BK SLP-TVHWDRC-RADIUS Length 203 mm Heat Shield 384 mm Max EffectiveHorizontal Termination Cap 15-1/2 394 mmTop Vent Gas Fireplace Service PartsPart Description Comments Part Number Beginning Manufacturing Date MarchSOHO-N-AUB #13 Valve AssemblyRock Media Option Optional AccessoriesContact Information

2197-980 specifications

The Heat & Glo LifeStyle 2197-980 is a cutting-edge contemporary gas fireplace designed to seamlessly integrate into modern living spaces while providing warmth and aesthetic appeal. This model represents a perfect blend of innovative technology and stylish design, making it an excellent choice for homeowners seeking both functionality and elegance.

One of the standout features of the LifeStyle 2197-980 is its impressive heat output. With an efficiency rating that's designed to maximize warmth while minimizing energy consumption, this fireplace efficiently distributes heat throughout the room, providing a comfortable environment even during the coldest months. The unit is equipped with an advanced heating system that ensures rapid warmth without compromising on style.

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The design of the LifeStyle 2197-980 emphasizes versatility and ease of installation. It can be incorporated into various wall styles, making it an adaptable choice for different home layouts. The unit is designed for direct vent installation, which not only enhances safety but also ensures that indoor air quality remains pristine. The glass front and minimalist frame add a sophisticated touch, enhancing the overall décor of the space.

Safety is a paramount consideration in the LifeStyle 2197-980, equipped with features such as an automatic shut-off system that activates under certain conditions to prevent overheating. The fireplace also comes with a remote control, allowing users to adjust settings conveniently from anywhere in the room.

In summary, the Heat & Glo LifeStyle 2197-980 embodies modern fireplace technology with its efficient heating, customizable flames, versatile installation options, and safety features. It is an ideal choice for those who value design, comfort, and efficiency in a home heating solution, making it an investment that enhances any living space. Whether for cozy nights in or social gatherings, this fireplace stands out as a centerpiece that combines form and function beautifully.
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