Heat & Glo LifeStyle 2197-980 owner manual Frequently Asked Questions/Troubleshooting

Page 56

Frequently Asked Questions/Troubleshooting

Symptom

Possible Cause

Corrective Action

 

 

Batteries

Verify batteries are functional and installed correctly.

 

 

 

 

 

 

Remote control is in Child

Disengage Child Lock mode.

 

Remote control will not transmit

Lock mode

 

 

 

 

Buttons not being pressed

Press button firmly for one to two seconds to ensure transmis-

 

 

firmly

sion to module.

 

 

Control module is not in

Ensure module switch is set to REMOTE.

 

 

“REMOTE” mode

 

 

 

 

 

Control module and remote

The control module will beep when it successfully receives a

 

Control module will not take

control are not programmed

command. If it does not beep, clear module memory and repro-

 

to each other

gram the remote control.

 

commands from remote control

 

Control module is un-

If the transmission indicator comes on when power button is

 

 

 

 

plugged. In case of power

pressed, verify that the control module is plugged in the fire-

 

 

outage, backup batteries

place junction box located in the controls area. Also verify that

 

 

are depleted or missing

the batteries are installed in the battery pack.

 

Fan does not turn on when fireplace

Built in time delay

The fireplace must run for three minutes in order for the fan to

 

is started

engage.

 

 

 

 

 

 

 

Fan does not turn off when fireplace

Built in time delay

The fan will run for twelve minutes after the fireplace is turned off.

 

turned off

 

 

 

 

Fireplace shuts down after extended

 

The fireplace will automatically shut down after nine hours of

 

Built-in timer

continuous operation if it does not receive a command from

 

periods

 

 

the remote.

 

 

 

 

 

 

 

 

 

 

The fireplace cannot be turned off by remote if an external

 

 

External wired wall switch

wired switch is installed and in the ON position. Turn external

 

Fireplace is on but will not shut off

 

wall switch to OFF.

 

with the remote control

Remote control or control

At control module, turn off fireplace by sliding the ON/OFF/

 

 

REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is

 

 

module failure

 

 

hot. Use caution when accessing module.

 

 

 

 

 

 

 

 

56

Heat & Glo • SOHO-N-AUB • 2197-980 Rev. F • 5/12

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Page 55 Page 57
Contents Ref No GSCS20167 AS45532008 SAI GlobalWhat to do if you smell gas Do DiscardnotHeat & Glo SOHO-N-AUB 2197-980 Rev. F 5/12 Congratulations Homeowner Reference InformationTable of Contents User GuideAppliance Setup TroubleshootingFinishing Reference MaterialsAustralian Warranty Information Limited Lifetime WarrantyOther Rights Warranty Conditions and ExclusionsWarranty Exclusions Perth This warranty is void ifHOW to Claim Listing and Code Approvals Your Fireplace Gas Fireplace SafetyOperating Instructions User Guide Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesClear Space Decorative Doors and FrontsLighting Instructions IPI Final inspection byControl Module Operation Control ModuleFrequently Asked Questions After Fireplace is LitMaintenance and Service Maintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionLogs FireboxEmber Placement Burner Ignition and OperationGetting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationClearances to Combustibles Constructing the Appliance ChaseClearances Mantel and Wall Projections Combustible MantelsTermination Locations Vent Termination Minimum ClearancesMIN. Clearance in. mm ClearanceVent Information and Diagrams Top Vent Horizontal Termination One Elbow Two ElbowsV1 Minimum H1 Maximum V1 Minimum H1 + H2 MaximumV1 Minimum H1 Maximum V2 Minimum H2 Maximum Top Vent Horizontal Termination Three ElbowsUSE SLP Series Components only MAX. RUN Top Vent Vertical TerminationStraight Up Vertical Flue System Top Vent Vertical Termination No Elbow V1 = 38 ft. Max .58 m V1 = 3 ft. Min mmFlue System Approvals And Installations ModelFlue Termination Approvals Identifying Flue ComponentsV1 = 38 ft .58 m Maximum Minimum MaximumTop Vent Vertical Termination Three Elbows Vent Clearances and Framing Pipe Clearances to CombustiblesWall Penetration Framing Combustible Wall PenetrationInstall the Ceiling Firestop Pipe SLPVaulted Ceiling Installation Install Attic Insulation ShieldFlat Ceiling Installation Appliance Preparation Securing and Leveling the ApplianceComponents Removal For Service Parts ReplacementAdjustments And Replacement Parts Install Trim and/or SurroundInstalling Vent Pipe SLP Pipe Assemble Vent SectionsAssemble Slip Sections Secure the Vent SectionsInstall Support Brackets Disassemble Vent SectionsInstall Firestops 10 Flue Pipe & FirestopFor Horizontal Terminations using the SLP-TRAP Flue TerminationInstall Metal Roof Flashing Heat Shield Requirements for Horizontal TerminationAssemble and Install Storm Collar Install Vertical Termination CapGas Information Gas Pressure Requirements Gas ConnectionGAS Access Wiring Requirements IntelliFire PlusTM Ignition System WiringOptional Accessories Requirements Electrical InformationBlower Control Module Operation Kit Contents Installation PrecautionsFireplace Specific Information IntroductionChanging Temperature Scale Installation of Remote Control HousingAUX300CE Module Installation Fan InstallationProgramming the RC300AU to the Control Module Remote Position Learn ButtonIdle When Remote is in on Mode Standby modeDisplay Screen Function ButtonsAbout on Mode About OFF ModeAdjusting Flame Height Adjusting Fan SpeedAdjusting Thermostat Adjusting TimerSetting the Child Lock Power OutageFrequently Asked Questions/Troubleshooting Symptom Possible Cause Corrective ActionNon-Combustible Materials Specification FinishingFraming and Finishing Instructions Mantel ProjectionsAppliance Setup Remove Fixed Glass AssemblyClean the Appliance AccessoriesLog Placement Instructions Log Assembly LOGS-SOHOCE Install Media Rock Kit Optional Reflective Liner Rock TrayIntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action If the pilot continues Appliance Dimension Diagram GAS Line Electrical AccessReference Materials Location Inches MillimeterMaintenance Tasks Inspect Maintenance TasksVent Components Diagrams SLP45SLP90 SLP-HVS SLP-FSDRC-RADIUS SLK-SNKD SLP-CCS-BK SLP-TVHWSLP-DCF-BK SLP-WT-BK SL-2DVP 203 mm Heat Shield 384 mm Max Effective LengthHorizontal Termination Cap 15-1/2 394 mmService Parts Top Vent Gas FireplacePart Description Comments Part Number Beginning Manufacturing Date March#13 Valve Assembly SOHO-N-AUBOptional Accessories Rock Media OptionContact Information

2197-980 specifications

The Heat & Glo LifeStyle 2197-980 is a cutting-edge contemporary gas fireplace designed to seamlessly integrate into modern living spaces while providing warmth and aesthetic appeal. This model represents a perfect blend of innovative technology and stylish design, making it an excellent choice for homeowners seeking both functionality and elegance.

One of the standout features of the LifeStyle 2197-980 is its impressive heat output. With an efficiency rating that's designed to maximize warmth while minimizing energy consumption, this fireplace efficiently distributes heat throughout the room, providing a comfortable environment even during the coldest months. The unit is equipped with an advanced heating system that ensures rapid warmth without compromising on style.

Another notable characteristic is the customizable flame presentation. The LifeStyle 2197-980 offers a stunning array of flame colors and intensity settings, allowing users to create the perfect ambiance for any occasion. This fireplace utilizes the latest in LED technology to produce realistic flames that can be adjusted to fit the desired aesthetic, whether you prefer a soft glow for an intimate gathering or a robust flame for a cozy family night.

The design of the LifeStyle 2197-980 emphasizes versatility and ease of installation. It can be incorporated into various wall styles, making it an adaptable choice for different home layouts. The unit is designed for direct vent installation, which not only enhances safety but also ensures that indoor air quality remains pristine. The glass front and minimalist frame add a sophisticated touch, enhancing the overall décor of the space.

Safety is a paramount consideration in the LifeStyle 2197-980, equipped with features such as an automatic shut-off system that activates under certain conditions to prevent overheating. The fireplace also comes with a remote control, allowing users to adjust settings conveniently from anywhere in the room.

In summary, the Heat & Glo LifeStyle 2197-980 embodies modern fireplace technology with its efficient heating, customizable flames, versatile installation options, and safety features. It is an ideal choice for those who value design, comfort, and efficiency in a home heating solution, making it an investment that enhances any living space. Whether for cozy nights in or social gatherings, this fireplace stands out as a centerpiece that combines form and function beautifully.
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