Desa (V)V42N, (V)V42P, (V)V36P, CHDV36NR, CHDV42NR Observed Problem Possible Cause Remedy

Page 31

TROUBLESHOOTING

TROUBLESHOOTING

Continued

31

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 29) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

properly connected

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 29) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 29) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 29) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

For morevisit www..com

108861-01D

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Contents For Your Safety TM OWNER’S Operation Installation ManualFor Your Safety What to do if YOU Smell GAS Safety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Siding Standoff Vertical Horizontal H Models 32 3/ 4 min Horizontal Termination ConfigurationsModels 36 3/ 4 min Corner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO 90 ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationDesa International 5/8 Pipe & Vent Kits Desa International ElbowsDesa International Terminations Desa International Venting AccessoriesCheck GAS Type Fireplace InstallationInstalling Optional Blower Accessories Model BK InstallationBlower Model BKT Model BKT InstallationBlower Wiring Diagram Installing GAS Piping to Fireplace LocationInstallation Items Needed Checking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemChecking Gas Joints for Propane/LP Gas Fireplace Pressure Testing Fireplace Gas ConnectionsReplace the switch bracket Removing Glass Doors Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Rear Brick Panel Installing LOGS, Lava Rock and Glowing EmbersInstalling Log No 36 and 42 Series and Log No 42 Series Only Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceCghrc Series Operation Optional Remote OperationCghrcta Series Operation Operating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementSpecifications Replacement PartsService Hints Technical ServiceIllustrated Parts Breakdown CHDV36NR Description QTY Parts ListIllustrated Parts Breakdown KEY Part Number Description QTY VV42P, V42PS, VV42PH, CHDV42NR Refractory Brick Panels CHDV42NR Illustrated Parts Breakdown KEY Part Number Description QTY Accessories Wall Mounted Thermostat Control Receiver and HAND-HELD ON/OFF Remote Control KIT Ghrc SeriesWarranty Information

(V)V42P, CHDV42NR, (V)V36P, (V)V42N, CHDV36NR specifications

Desa (V)V42N, CHDV36NR, (V)V36P, (V)V42P, and CHDV42NR represent a range of cutting-edge technological innovations designed for modern heating solutions. These models exemplify the combination of efficiency, versatility, and advanced control features that cater to diverse user needs in both residential and commercial spaces.

One of the standout features of these models is their energy efficiency. Utilizing the latest in burner technology, they are engineered to provide robust heating with minimal fuel consumption. This not only helps in reducing energy bills but also supports environmentally friendly practices by lowering carbon emissions.

The Desa (V)V42N model is particularly notable for its smart thermostat compatibility. It allows users to integrate their heating system with smart home technologies, enabling remote access and control via mobile applications. This feature ensures users can monitor and adjust their heating settings from anywhere, enhancing convenience and comfort.

In contrast, the CHDV36NR model is designed with a focus on aesthetics and ambiance. This model incorporates a modern design with sleek finishes that can seamlessly blend into various interior styles. Its unique viewing window offers a stunning display of flames, creating a captivating focal point in any room.

For those looking for adaptable heating solutions, the (V)V36P and (V)V42P models are equipped with modular capabilities. These designs allow for easy installation and expansion, accommodating different room sizes and heating needs. Moreover, they feature advanced fan systems that distribute heat evenly, ensuring consistent warmth throughout the space.

The CHDV42NR brings another layer of technology with its dual-fuel capability, allowing users to choose between natural gas and propane. This flexibility is particularly advantageous in regions where fuel availability may vary, ensuring reliable performance regardless of the energy source.

Overall, the Desa (V)V42N, CHDV36NR, (V)V36P, (V)V42P, and CHDV42NR models showcase a robust combination of efficiency, advanced technology, and user-friendly features. Whether enhancing indoor comfort with smart technology, aesthetics, or adaptability, these products set a benchmark in the heating solution market. They are perfect for those seeking reliable performance and modern design in their heating systems.
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