Desa (V)V36P, (V)V42P, (V)V42N, CHDV36NR, CHDV42NR Gas leak. See Warning statement, Above

Page 32

32

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 20)

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 26

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 29)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 20)

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, pages

 

 

 

 

24 and 25)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

For..com

108861-01D

Page 31 Page 33
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Contents For Your Safety What to do if YOU Smell GAS TM OWNER’S Operation Installation ManualFor Your Safety Table of Contents Safety InformationSafety Information Product Identification Local CodesLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Horizontal Termination InstallationInstalling Siding Standoff Models 36 3/ 4 min Horizontal Termination ConfigurationsVertical Horizontal H Models 32 3/ 4 min Corner Installation Horizontal System Installation Using TWO 90 Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Desa International 5/8 Pipe & Vent KitsDesa International Elbows Vertical VentingDesa International Venting Accessories Desa International TerminationsFireplace Installation Installing Optional Blower AccessoriesModel BK Installation Check GAS TypeModel BKT Installation Blower Model BKTInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Connecting Fireplace to GAS Supply Installation Items NeededPressure Testing Gas Supply Piping System Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Checking Gas Joints for Propane/LP Gas FireplaceReplace the switch bracket Cleaning Glass Door REMOVING/REPLACING Glass DoorRemoving Louver Panels Removing Glass DoorsInstalling LOGS, Lava Rock and Glowing Embers Installing Rear Brick PanelInstalling Log No 36 and 42 Series and Log No 42 Series Only For Your Safety Read Before Lighting Manual Lighting ProcedureOperating Fireplace Lighting InstructionsCghrcta Series Operation Optional Remote OperationCghrc Series Operation Operating Optional Blower Accessory Pilot AssemblyInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatCleaning Maintenance Glass DoorPilot and Burners LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveReplacement Parts Service HintsTechnical Service SpecificationsIllustrated Parts Breakdown Parts List CHDV36NR Description QTYIllustrated Parts Breakdown KEY Part Number Description QTY VV42P, V42PS, VV42PH, CHDV42NR Refractory Brick Panels CHDV42NR Illustrated Parts Breakdown KEY Part Number Description QTY Accessories Receiver and HAND-HELD ON/OFF Remote Control KIT Ghrc Series Wall Mounted Thermostat ControlWarranty Information

(V)V42P, CHDV42NR, (V)V36P, (V)V42N, CHDV36NR specifications

Desa (V)V42N, CHDV36NR, (V)V36P, (V)V42P, and CHDV42NR represent a range of cutting-edge technological innovations designed for modern heating solutions. These models exemplify the combination of efficiency, versatility, and advanced control features that cater to diverse user needs in both residential and commercial spaces.

One of the standout features of these models is their energy efficiency. Utilizing the latest in burner technology, they are engineered to provide robust heating with minimal fuel consumption. This not only helps in reducing energy bills but also supports environmentally friendly practices by lowering carbon emissions.

The Desa (V)V42N model is particularly notable for its smart thermostat compatibility. It allows users to integrate their heating system with smart home technologies, enabling remote access and control via mobile applications. This feature ensures users can monitor and adjust their heating settings from anywhere, enhancing convenience and comfort.

In contrast, the CHDV36NR model is designed with a focus on aesthetics and ambiance. This model incorporates a modern design with sleek finishes that can seamlessly blend into various interior styles. Its unique viewing window offers a stunning display of flames, creating a captivating focal point in any room.

For those looking for adaptable heating solutions, the (V)V36P and (V)V42P models are equipped with modular capabilities. These designs allow for easy installation and expansion, accommodating different room sizes and heating needs. Moreover, they feature advanced fan systems that distribute heat evenly, ensuring consistent warmth throughout the space.

The CHDV42NR brings another layer of technology with its dual-fuel capability, allowing users to choose between natural gas and propane. This flexibility is particularly advantageous in regions where fuel availability may vary, ensuring reliable performance regardless of the energy source.

Overall, the Desa (V)V42N, CHDV36NR, (V)V36P, (V)V42P, and CHDV42NR models showcase a robust combination of efficiency, advanced technology, and user-friendly features. Whether enhancing indoor comfort with smart technology, aesthetics, or adaptability, these products set a benchmark in the heating solution market. They are perfect for those seeking reliable performance and modern design in their heating systems.
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