Desa VTD-24PV-JHB Has been triggered, Ignition operation, Following Low gas pressure, Pilot

Page 14

Troubleshooting

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

Pilot lights but flame goes out

1. Control knob not fully

1.

Press in control knob fully

when control knob is released

2.

pressed in

2.

After pilot lights, keep control

 

Control knob not pressed in

 

3.

long enough

3.

knob pressed in 30 seconds

 

Safety interlock system

Wait one minute for safety in-

 

 

has been triggered

 

terlock system to reset. Repeat

 

4.

Equipment shutoff valve not

4.

ignition operation

 

Fully open equipment shutoff

 

5.

fully open

5.

valve

 

Pilot flame not touching

A) Contact local natural or

 

 

thermocouple, which al-

 

propane/LP gas company

 

 

lows thermocouple to cool,

 

B) Clean pilot (see Cleaning

 

 

causing pilot flame to go

 

 

 

out. This problem could be

 

and Maintenance, page 13) or

 

 

caused by one or both of the

 

replace pilot assembly

 

 

following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged

 

 

 

6.

pilot

6.

Hand tighten until snug, then

 

Thermocouple connection

 

7.

loose at control valve

7.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

8.

Control valve damaged

8.

Replace control valve

One or both burner does not light

1. Inlet gas pressure is too low

1.

Contact local natural or pro-

after ODS/pilot is lit

2.

Burner orifice clogged

2.

pane/LP gas company

 

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 12)

 

3.

Mislocated crossover tube

3.

or replace burner orifice

 

Contact qualified service

 

4.

Remote selector in OFF

4.

person

 

Put remote selector in ON

 

5.

position

5.

position

 

Wire disconnected from gas

See Wiring Diagram, page 17

 

 

control

 

 

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too

1.

Contact local natural or pro-

 

2.

low

2.

pane/LP gas company

 

Burner orifice clogged

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 12)

 

3.

Mislocated crossover tube

3.

or replace burner orifice

 

Contact qualified service

 

 

 

 

person

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 12)

 

2.

Damaged burner

2.

or replace burner orifice

 

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

14

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114370-02C

Image 14
Contents What to do if YOU Smell GAS Ansi Z21.60-2003 CSATable of Contents Safety InformationSafety Information Product Identification AssemblySwitch Log SetInstallation Product FeaturesOptional Accessories Local CodesVenting Specifications for Installation Installation and ClearancesFlue Opening Specifications Installing Damper ClampInstallation Items Needed Installing Appliance AssemblyConnecting to GAS Supply Flexible Gas Hose If Allowed by Local Codes Control ValveNatural Gas Checking GAS Connections Test Pressures Equal To or Less Than Psig 3.5 kPaOperating Appliance For Your Safety Read Before LightingPressure Testing Appliance Gas Connections Lighting InstructionsControl Knob Ignitor Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off ApplianceInspecting Burners Cleaning Maintenance SpecificationsFor purpose of input adjustment Burner Flame PatternTroubleshooting Observed Problem Possible Cause RemedyHas been triggered Causing pilot flame to go Out. This problem could beControl Delayed ignition of burner Manifold pressure is too Ignition operationTurn control knob to LO Noise when burners are lit Position when burners areWhite powder residue forming When heated, vapors from Cold Minute Air in gas line Operate burners until air isGas leak. See Warning Statement at topReplacement Parts Service HintsTechnical Service AccessoriesIllustrated Parts Breakdown Models VTD-18NV-JHB, VTD-24NV-JHB, VTD-30Nv-JHBParts List Parts on page 17 of this manualLimited Warranty Vented GAS Logs Warranty InformationKeep this Warranty