Desa VTD-24NV-JHB Turn control knob to LO, Noise when burners are lit Position when burners are

Page 15

Troubleshooting

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Orange flame in burner during

1.

Not enough air

1.

Check burner for dirt and

burner combustion

 

 

 

debris. If found, clean burner

 

 

 

 

(see Cleaning and Mainte-

 

2.

Gas regulator defective

2.

nance, page 12)

 

Replace gas regulator

Slight smoke or odor during

1.

Residues from manufac-

1.

Problem will stop after a few

initial operation

 

turing processes and logs

 

hours of operation

 

 

curing

 

 

 

 

 

 

 

Appliance produces a whistling

1.

Turning control knob to HI

1.

Turn control knob to LO

noise when burners are lit

 

position when burners are

 

position and let warm up for

 

2.

cold

2.

a minute

 

Air in gas line

Operate burners until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local natural

 

3.

Air passageways on appli-

3.

or propane/LP gas company

 

Observe minimum installation

 

4.

ance blocked

4.

clearances (see page 6)

 

Dirty or partially clogged

Clean burners (see Cleaning

 

 

burner orifice(s)

 

and Maintenance, page 12)

 

 

 

 

or replace burner orifice

 

 

 

 

 

White powder residue forming

1.

When heated, vapors from

1.

Turn appliance off when using

within burner box or on adjacent

 

furniture polish, wax, carpet

 

furniture polish, wax, carpet

walls or furniture

 

cleaners, etc. may turn into

 

cleaners, or similar products

 

 

white powder residue

 

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed. Bat-

1.

Replace batteries in receiver

 

 

tery power is low

 

and remote control

 

 

 

 

 

Appliance produces a clicking/

1.

Metal expanding while heat-

1.

This is common with most

ticking noise just after burners

 

ing or contracting while

 

appliances. If noise is exces-

are lit or shut off

 

cooling

 

sive, contact qualified service

 

 

 

 

person

114370-02C

www.desatech.com

15

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Contents Ansi Z21.60-2003 CSA What to do if YOU Smell GASSafety Information Table of ContentsSafety Information Log Set AssemblySwitch Product IdentificationLocal Codes Product FeaturesOptional Accessories InstallationInstalling Damper Clamp Installation and ClearancesFlue Opening Specifications Venting Specifications for InstallationFlexible Gas Hose If Allowed by Local Codes Control Valve Installing Appliance AssemblyConnecting to GAS Supply Installation Items NeededNatural Gas Test Pressures Equal To or Less Than Psig 3.5 kPa Checking GAS ConnectionsLighting Instructions For Your Safety Read Before LightingPressure Testing Appliance Gas Connections Operating ApplianceShutting Off Appliance Manual Lighting ProcedureTo Turn OFF GAS To Appliance Control Knob IgnitorBurner Flame Pattern Cleaning Maintenance SpecificationsFor purpose of input adjustment Inspecting BurnersObserved Problem Possible Cause Remedy TroubleshootingIgnition operation Causing pilot flame to go Out. This problem could beControl Delayed ignition of burner Manifold pressure is too Has been triggeredCold Minute Air in gas line Operate burners until air is Noise when burners are lit Position when burners areWhite powder residue forming When heated, vapors from Turn control knob to LOStatement at top Gas leak. See WarningAccessories Service HintsTechnical Service Replacement PartsModels VTD-18NV-JHB, VTD-24NV-JHB, VTD-30Nv-JHB Illustrated Parts BreakdownParts on page 17 of this manual Parts ListWarranty Information Keep this WarrantyLimited Warranty Vented GAS Logs
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