Desa VTD-18PV-JHB, VTD-30NV-JHB Service Hints, Technical Service, Replacement Parts, Accessories

Page 17

Service Hints

When Gas Pressure is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

• (for propane/LP units) propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con- tact your local propane/LP or natural gas supplier.

Technical Service

You may have further questions about installation, operation or troubleshooting. If so, contact DESA’s Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical services web site at www.desatech.com.

Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA’s Technical Service Department at 1-866-672-6040. When calling DESA, have ready

your name and address

model and serial numbers of your log set

how log set was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA at 1-866-672-6040 for referral information. When calling DESA, have ready

model number of your log set

the replacement part number

Accessories

Purchase these appliances from your local dealer. If they can not supply these accessories, call DESA at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

Equipment shutoff valve GA5010

Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" pipe.

Lava Rock - GA6060

(Not Shown)

Order when additional rock is desired (1.8 lb. bag).

DAMPER CLAMP - GA6080

(Not Shown)

Permanently opens chimney flue damper for vented operation.

ON/OFF REMOTE CONVERSION Kit OF-RC

Converts ON/OFF valve for use with hand-held ON/OFF remote

HI/LO CONVERSION KIt

VTD-HLCN (ng), VTD-HLCP (LP)

Converts valve from ON/OFF to HI/LO

ON/OFF - HI/LO REMOTE Conversion Kit - OFSM-RCN (NG) OFSM-RCP (LP)

Converts valve from ON/OFF to HI/LO for use with hand-held ON/OFF remote (included)

Wiring Diagrams

AUTO

OFF

ON

Thermopile

 

ON/OFF Remote Models Only

ON/OFF-HI/LO Remote Models Only

114370-02C

www.desatech.com

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Contents Ansi Z21.60-2003 CSA What to do if YOU Smell GASSafety Information Table of ContentsSafety Information Switch AssemblyProduct Identification Log SetOptional Accessories Product FeaturesInstallation Local CodesFlue Opening Specifications Installation and ClearancesVenting Specifications for Installation Installing Damper ClampConnecting to GAS Supply Installing Appliance AssemblyInstallation Items Needed Flexible Gas Hose If Allowed by Local Codes Control ValveNatural Gas Test Pressures Equal To or Less Than Psig 3.5 kPa Checking GAS ConnectionsPressure Testing Appliance Gas Connections For Your Safety Read Before LightingOperating Appliance Lighting InstructionsTo Turn OFF GAS To Appliance Manual Lighting ProcedureControl Knob Ignitor Shutting Off ApplianceFor purpose of input adjustment Cleaning Maintenance SpecificationsInspecting Burners Burner Flame PatternObserved Problem Possible Cause Remedy TroubleshootingControl Delayed ignition of burner Manifold pressure is too Causing pilot flame to go Out. This problem could beHas been triggered Ignition operationWhite powder residue forming When heated, vapors from Noise when burners are lit Position when burners areTurn control knob to LO Cold Minute Air in gas line Operate burners until air isStatement at top Gas leak. See WarningTechnical Service Service HintsReplacement Parts AccessoriesModels VTD-18NV-JHB, VTD-24NV-JHB, VTD-30Nv-JHB Illustrated Parts BreakdownParts on page 17 of this manual Parts ListLimited Warranty Vented GAS Logs Warranty InformationKeep this Warranty