Desa MSBVBN Orifice, Inlet gas pressure is too low, Company, Pane/LP or natural gas company

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OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21) or replace burner

 

 

 

 

orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 25)

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 21) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21) or replace burner

 

 

 

 

orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21) or replace burner

 

 

 

 

orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

www.desatech.com

Continued

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Contents MSBVBN, Msbvbp Remote Ready For Your SafetyFor Your Safety What to do if YOU Smell GAS SUN Valley Stove Company Safety InformationPiezo Ignitor Product FeaturesProduct Identification Local Codes OperationLocation and Space Requirements PRE-INSTALLATION PreparationRemove plastic bag from stove body Freestanding Fireplace AssemblyStove Body Assembly Lift off corrugated box enclosing stove body cratingAttaching Stove Legs Set three top grate sections into stove topInstalling GA3700/DA3610T Blowers Installing Fireplace Into Stove BodyInstalling Optional Blower Accessory Installation Precautions Venting InstallationInstalling Rear Cover Use only vents labeled for EXTE- Rior USE above the roofline Installation of Listed B-1 VentRelining Systems Installing Vent System in a ChaseChecking Vent Capacity ChimneysCauses of Spillage and Corrective Action Troubleshooting Venting ProblemsHigh Altitude Installation Flue GAS SpillageCheck GAS Type Fireplace InstallationInstalling GAS Piping to Fireplace Location Installation Items NeededChecking GAS Connections Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Open manual shutoff valve see Fig- ure Pressure Testing Fireplace Gas ConnectionsClose manual shutoff valve see Fig- ure Installing Optional Wall Mounted Thermostat GWMT1, GWMS2 REMOVING/REPLACING Glass Door Installing Remote ReceiverInstalling 9-Volt Battery in Hand- Held Remote Control Unit Installing Log No Installing LOGS, Lava Rock and Glowing EmbersLighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceGhrct Series Operation Optional Remote OperationThermostat Control Operation Ghrc Series OperationOperating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning and MaintenanceGlass Door Pilot and BurnersPressed in 30 seconds TroubleshootingAfter pilot lights, keep control knob Pane/LP or natural gas company OrificeInlet gas pressure is too low CompanyInner vent pipe leaking exhaust gasses Fireplace produces unwanted odorsPilot is partially clogged Nance,Service Hints Replacement PartsTechnical Service Wiring DiagramMsbvbn Msbvbp SpecificationsAccessories Msbvbn Msbvbp Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListIndicates Color Suffix Designation SUN Valley Stove MC* SeriesKEY Part Description QTY International Warranty Information