Desa V36EP-A SERIES, V36EN-A SERIES, VV36EPB(1) SERIES, VV36ENB(1) SERIES installation manual

Page 29

TROUBLESHOOTING

29

 

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces. If

just after burner is lit or shut off

 

tracting while cooling

 

noise is excessive, contact qualified ser-

 

 

 

 

vice person

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 20)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 20)

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see log placement

 

 

 

 

sections on pages 22 and 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

For morevisit www..com

111253-01C

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Contents For Your Safety What to do if YOU Smell GAS OWNER’S Operation Installation ManualFor Your Safety Safety Information Table of ContentsLocal Codes Product IdentificationLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Siding Standoff Combustible Exterior Ground Floor Installation Horizontal Termination ConfigurationsCorner Installation Venting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationVertical Termination Configurations Desa 5/8 Pipe & Vent Kits High Altitude InstallationParts Lists for Venting Kits and Components Installing Optional Blower Accessory Fireplace InstallationModel BK Installation Check GAS TypeAttaching Speed Control to Firebox Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Gas Connection Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Gas Connections REMOVING/REPLACING Glass Door Cleaning Glass DoorRemoving Louver Panels Removing Glass DoorInstalling Rear Brick Panel Installing LOGS, Lava Rock and Glowing EmbersInstalling Log No Installing Log No Optional Remote Control Wiring DiagramWall Switch Installation Operating Fireplace For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To AppliancePilot Assembly Operating Optional Blower AccessoryInspecting Burners Burner Flame PatternGlass Door Cleaning MaintenancePilot and Burners LogsObserved Problem Possible Cause Remedy TroubleshootingGas leak. See Warning statement at Models Illustrated Parts BreakdownVV36EPSB1 VV36EPHB1 Description QTY Parts ListBurner Assembly for Models KEY Part Number Description QTY Service Hints Replacement PartsTechnical Service SpecificationsOwners Registration Form Postage Required Accessories Warranty Information

V36EP-A SERIES, V36EN-A SERIES, VV36EPB(1) SERIES, VV36ENB(1) SERIES specifications

The Desa V36EP-A SERIES, V36EN-A SERIES, VV36EPB(1) SERIES, and VV36ENB(1) SERIES represent an innovative lineup of gas vent-free fireplaces designed to enhance the ambiance of any living space while providing efficient heating. These models are particularly noted for their cutting-edge technology and elegant designs, ensuring they blend seamlessly with various interior styles.

The V36EP-A and V36EN-A SERIES are equipped with a highly efficient burner system that provides an impressive heat output without the need for a chimney or venting, making them highly suitable for both new constructions and renovations. These models utilize advanced control systems that allow for easy adjustment of flame height and heat levels, thereby providing users with precise control over their environment.

The VV36EPB(1) SERIES and VV36ENB(1) SERIES take these features a step further with their improved efficiency ratings and attractive detailing. These models feature realistic flame patterns and log sets that mimic the look of traditional wood-burning fireplaces, creating a warm and inviting atmosphere. The ceramic fiber logs not only enhance visual appeal but also contribute to better heat distribution and retention.

One of the standout characteristics of these fireplace series is their incorporation of advanced safety features. Equipped with oxygen depletion sensors and a durable tempered glass front, they ensure safe operation without compromising on performance. The low emissions and reduced environmental impact align with modern energy efficiency standards.

Additionally, the Desa fireplaces come with options for remote controls and programmable thermostats, allowing for hassle-free operation and energy management. Customization options are also abundant, with various finishes and styles available to fit individual preferences and home decor.

In summary, the Desa V36EP-A SERIES, V36EN-A SERIES, VV36EPB(1) SERIES, and VV36ENB(1) SERIES deliver a combination of aesthetic appeal, modern technology, and practical heating solutions. Their vent-free designs make them versatile options for homeowners seeking efficient and stylish heating methods without the need for extensive installation. With their blend of safety, efficiency, and elegance, these fireplace series are poised to redefine comfort and style in home heating.
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